This role will be suited to someone who is highly skilled and customer focused, ideally you would be a technician who enjoys a challenge and is capable of operating autonomously whilst delivering world class results.
Key responsibilities of the role:
The responsibilities of the Key Personnel (Product Support Advisor) shall include, but not be limited to the following:
- Provide application support and maintenance advice for all equipment powered by Cummins engines.
- Act as a subject matter expert and provide on-the-job training for the principal's maintenance personnel. This will include coaching maintainers unfamiliar with the machines in routine maintenance and diagnostic techniques.
- Assist the Principal in the supervision of equipment servicing.
- Assist with parts interpretations and resolving of parts sourcing issues.
- Plan, arrange and supervise work within the scope of site contracts on all Cummins supported equipment. This shall include, but not be limited to, the warranty work and major component changes.
- Ensure minimum downtime on all Cummins powered machinery on Site.
- Conduct regular inspections in Cummins engines, proactively report on early fault detection and schedule work with maintenance planners,
- Drive product improvement initiatives, influence Site maintainers with current Cummins recommendations and, upon the principal’s approval, complete Cummins product improvements on equipment powered by Cummins engines.
- Provide condition reports on each serviced unit completed.
- Follow the Principal’s service schedules.
Responsibilities
Skills & experience:
- 2yrs post trade experience
- 2yrs experience working on Cummins HHP engines
- Personal commitment to HSE and leading an interdependent safety culture
- Diesel trade qualification
- HHP experience
- Strong influencer and interpersonal skills
- Team building approach
- Proficient computer skills
- Onsite mining experience
- A mature attitude, organized and methodical approach to work
- Problem solver and ability to work autonomously
- Movex competency (Preferred but not essential)
Reporting to the Operations Manager, this is a FIFO (Perth) position on an 8:6 back to back roster! The role will be to support Rio Tinto at their Robe Valley Operations incorporating Mesa A and Pannawonica Mine sites. The HHP product consists of a fleet of Komatsu 830E Haul trucks, Komatsu WA1200 Loaders, Hitachi EX3600 Diggers and drills. The mine site is located approximately 160kms south of Karratha.
This role will be suited to someone who is highly skilled and customer focused, ideally you would be a technician who enjoys a challenge and is capable of operating autonomously whilst delivering world class results.
About UsCummins is an equal opportunity employer. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, sex, color, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity, or other status protected by law.Skills Required
- 2 years post trade experience
- 2 years experience working on Cummins HHP engines
- Diesel trade qualification
- Strong influencer and interpersonal skills
- Proficient computer skills
- Onsite mining experience
- Movex competency
Cummins Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Cummins and has not been reviewed or approved by Cummins.
-
Retirement Support — A 401(k) with company contribution/match and both defined contribution and defined benefit pension plans are offered, alongside profit sharing and an employee stock purchase plan. This mix supports long-term savings and financial security.
-
Healthcare Strength — Multiple medical plan options (HSA, HSA Plus, PPO) with dental, vision, life and long-term disability coverage are provided, along with telehealth, mental-health support, and wellness tools. In-network protections and HSA/HSA Plus structures are described to help manage costs.
-
Parental & Family Support — Paid maternity and paternity leave, family medical leave, and adoption assistance are offered. Reduced or flexible hours and unpaid extended leave options further support caregiving needs.
Cummins Insights
What We Do
At Cummins, we empower everyone to grow their careers through meaningful work, building inclusive and equitable teams, coaching, development and opportunities to make a difference. Across our entire organization, you'll find engineers, developers, and technicians who are innovating, designing, testing, and building. You'll also find accountants, marketers, as well as manufacturing, quality and supply chain specialists who are working with technology that's just as innovative and advanced.
