Product Specialist

At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. 

Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive through relentless innovation to exceed our customers’ expectations while making a real impact for our company through our shared purpose. 

When you join our company, we want you to feel valued, supported and proud to work here. That’s why we offer The GEICO Pledge: Great Company, Great Culture, Great Rewards and Great Careers.

GEICO is seeking a Product Specialist. In this role, you will play a crucial role in ensuring compliance, regulatory adherence, and efficient administration of insurance products across various states. You will focus on organizing critical items relating to compliance and regulatory filings, along with taking on additional responsibilities and providing support for a range of activities involving DOI complaints, market conduct exams, project management, and state administrative tasks.

Primary Responsibilities:

Compliance and Regulatory Oversight:

• Coordinate responses to objections from DOIs from the relevant internal parties.

• Stay updated on changes in regulatory requirements and implement necessary adjustments to ensure compliance.

DOI / Customer Complaints and Market Conduct Exams:

• Handle Department of Insurance (DOI) complaints efficiently, ensuring timely resolution and compliance with regulatory standards.

• Assist in the preparation and coordination of market conduct exams, providing necessary documentation and support as required.

Project Management:

• Support key state management projects, ensuring successful planning, execution, and completion within established timelines and budgets.

• Collaborate with cross-functional teams to identify project requirements, milestones, and deliverables.

• Organize all reporting and tracking of key state management projects, actions, and rationale.

Data Calls and Reporting:

• Respond to data calls from regulatory agencies promptly and accurately, compiling necessary information and ensuring compliance with reporting requirements.

• Generate reports and analyses as needed to support regulatory submissions and internal decision-making processes.

Agency Administration Activities:

• Provide administrative support for agency relationships, including maintaining communication, facilitating meetings, and coordinating documentation as necessary.

• Assist in the development and implementation of strategies to improve agency relationships and optimize business outcomes.

Other State Administration Activities:

• Lead all state administration activities, including binding restrictions, policy exceptions, agent accommodations, etc.

• Develop and maintain an extensive knowledge of state change history.

• May perform competitor filing research projects.

Basic Qualifications:

• Excellent organizational and project management skills, with the ability to prioritize tasks and meet deadlines effectively.

• Exceptional communication and interpersonal skills, with the ability to collaborate effectively with internal teams and external stakeholders.

• Detail-oriented mindset with a focus on accuracy and precision in all tasks.

• Proficiency in Microsoft Office Suite.

• Proficiency in Systems for Electronic Rates & Form Filing (SERFF) a plus.

• Bachelor's degree preferred.

• Prior experience in insurance, regulatory compliance, or state management preferred.

Annual Salary

The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations.

The GEICO Pledge:

Great Company: At GEICO, we help our customers through life’s twists and turns. Our mission is to protect people when they need it most and we’re constantly evolving to stay ahead of their needs.

We’re an iconic brand that thrives on innovation, exceeding our customers’ expectations and enabling our collective success. From day one, you’ll take on exciting challenges that help you grow and collaborate with dynamic teams who want to make a positive impact on people’s lives.

Great Careers: We offer a career where you can learn, grow, and thrive through personalized development programs, created with your career – and your potential – in mind.  You’ll have access to industry leading training, certification assistance, career mentorship and coaching with supportive leaders at all levels.

Great Culture: We foster an inclusive culture of shared success, rooted in integrity, a bias for action and a winning mindset. Grounded by our core values, we have an an established culture of caring, inclusion, and belonging, that values different perspectives. Our teams are led by dynamic, multi-faceted teams led by supportive leaders, driven by performance excellence and unified under a shared purpose.

As part of our culture, we also offer employee engagement and recognition programs that reward the positive impact our work makes on the lives of our customers.

Great Rewards: We offer compensation and benefits built to enhance your physical well-being, mental and emotional health and financial future.

• Comprehensive Total Rewards program that offers personalized coverage tailor-made for you and your family’s overall well-being.
• Financial benefits including market-competitive compensation; a 401K savings plan vested from day one that offers a 6% match; performance and recognition-based incentives; and tuition assistance.
• Access to additional benefits like mental healthcare as well as fertility and adoption assistance.
• Supports flexibility- We provide workplace flexibility as well as our GEICO Flex program, which offers the ability to work from anywhere in the US for up to four weeks per year.

The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled.

GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.