Product Specialist

Posted 4 Days Ago
Be an Early Applicant
Hiring Remotely in Berlin, DEU
In-Office or Remote
Mid level
Artificial Intelligence • Enterprise Web • Information Technology • Software
The Role
Serve as the primary product expert for customers, Sales, Customer Success, and Account Management. Lead enterprise customer meetings, feedback sessions, roadmap discussions, workshops, complex demos, and custom development projects. Analyze customer feedback and usage data to prioritize product input, coordinate Product and Engineering, communicate product decisions, and manage scope, timelines, and expectations. The role requires strong customer-facing communication, deep product learning, AI tool usage, fluent German and English, and experience in B2B SaaS.
Summary Generated by Built In

Become the person who knows Cosuno best, and the one our customers want in the room.

YOUR MISSION

Cosuno is the platform where construction companies run their tenders: general contractors invite subcontractors to bid, compare the offers and award the contracts. More than €100 billion in bid volume has already been tendered on our platform.

Our customers run complex procurement processes on Cosuno, and our commercial teams need someone who knows the product in every detail. As our Product Specialist, you'll be that person. You'll know how every workflow behaves, which workarounds exist and where the product is heading. You'll lead the customer meetings that need deep product knowledge, from custom development projects to strategic conversations with our enterprise customers. You'll report directly to our Head of Product.

WHAT YOU'LL DO
  • Be the go-to product expert. Sales, Customer Success and Account Management come to you first when a customer question goes beyond the standard. You answer all of them and turn recurring questions into answers everyone can find.

  • Lead customer meetings. Run feedback sessions, roadmap conversations and workshops with our customers, including our largest enterprise accounts.

  • Find solutions within the product. Sit down with customers, understand the problem behind the request and find creative ways to solve it with what we already have.

  • Turn feedback into decisions. Back customer requests with usage data, check them against our product principles and give our PMs clear, prioritized input. When we won't build something, you explain to the customer why.

  • Run custom developments. Project-manage custom developments for important customers: agree on scope, coordinate with Product and Engineering and deliver on time.

  • Support demos. Join Sales in complex demos and present our roadmap and product decisions to customers and prospects.

HOW WE WORK
  • Close to the customer. We're very close to our customers and talk to them every week.

  • Evidence over opinions. We decide what to build based on customer evidence and usage data, not on who asks loudest.

  • AI-first. We're an AI-first company. AI is at the core of our product, and we work with Claude Code and other AI tools every day.

WHAT YOU BRING
  • 2–4 years in a customer-facing product role in B2B SaaS, e.g. as Product Specialist, Solutions Consultant, Customer Success Manager or Implementation Manager

  • You learn a complex product in depth, fast, and explain it clearly to people with very different backgrounds

  • You're confident in front of customers: you lead a meeting, handle tough questions and can say no with good reasons

  • You've managed projects with external stakeholders, including scope, timelines and expectations

  • You turn scattered customer feedback into clear, prioritized input, and you pull usage data yourself to back it up

  • You use AI tools every day in your own work

  • German at C2 level and fluent English: our customers work in German, our product and engineering team in English

Bonus points for experience in construction, construction tech or procurement, or with product enablement (help centre, webinars, product tours).

WHY US?
  • Real impact: You work directly with our Head of Product and shape what we build, based on what you hear from customers.

  • Work-life balance: Work fully remotely from anywhere in Germany, or from our office in Berlin Kreuzberg.

  • Top-notch equipment: A new MacBook Air.

  • A great team: Regular company off-sites and team events.

  • Job security: A permanent contract in a stable, well-funded company.

  • Growth & feedback: An open feedback culture with regular 1:1s and development conversations.

ABOUT US

Cosuno – Revolutionizing construction through technology.

We are Cosuno – a fast-growing tech startup that is making the construction industry more efficient and transparent with our digital platform for tenders and procurement processes. Our goal: to solve the most complex challenges in the industry with innovation and simplicity.

Artificial intelligence is the key to our solution: it analyzes millions of price data points and helps construction companies create precise and efficient bids. This not only saves our customers time but also helps them avoid unnecessary costs.

But for us, it's not just about technology – it's about the people who drive it. At Cosuno, you will work with creative minds who are reshaping the construction industry. We believe in diversity because we know that the best ideas come from different perspectives. An inclusive work environment is a given for us.

Join us – Build the future of construction.

Skills Required

  • 2-4 years of experience in a customer-facing product role in B2B SaaS
  • Ability to learn complex products quickly and explain them clearly to diverse audiences
  • Confidence leading customer meetings, handling difficult questions, and explaining refusals with sound reasoning
  • Experience managing projects with external stakeholders, including scope, timelines, and expectations
  • Ability to turn customer feedback into clear, prioritized input
  • Ability to pull and use usage data to support product decisions
  • Daily use of AI tools in professional work
  • German at C2 level
  • Fluent English
  • Experience in construction, construction technology, or procurement
  • Experience with product enablement, such as help centers, webinars, or product tours
Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Berlin
96 Employees
Year Founded: 2019

What We Do

Cosuno is a Berlin-based SaaS platform that digitizes procurement, tendering, and subcontractor management for the construction industry, utilizing AI for bid comparison and negotiation to ensure efficient and transparent collaboration.

Similar Jobs

Harvey Logo Harvey

Product Specialist

Artificial Intelligence • Legal Tech • Professional Services • Software
Remote
Germany
373 Employees
Remote
Germany
1000 Employees
100K-130K Annually

AlphaLife Sciences Logo AlphaLife Sciences

Product Specialist

Artificial Intelligence • Machine Learning • Pharmaceutical
Remote
26 Locations
57 Employees

Ticketmaster Logo Ticketmaster

Senior Product Solutions Specialist

Events • News + Entertainment
In-Office or Remote
Berlin, DEU
3850 Employees

Similar Companies Hiring

Blee Thumbnail
Artificial Intelligence • Marketing Tech • Software
New York, New York
33 Employees
Vega Thumbnail
Artificial Intelligence • Automotive • Insurance • Transportation
US
65 Employees
RapidScale Thumbnail
Cloud • Information Technology • Consulting
Raleigh, NC
600 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account