Product Specialist

Posted 17 Hours Ago
Be an Early Applicant
Singapore, SGP
In-Office
Mid level
Healthtech • Biotech
The Role
Supports surgical procedures in hospital operating rooms by preparing, setting up, checking, handling, counting, cleaning, and returning Smith+Nephew instruments and products. Ensures sterilization, equipment readiness, accurate documentation, billing information, and compliance with hospital protocols. Reports product usage, damage, surgeon and hospital feedback, and competitor insights. Requires at least three to five years of operating room experience and preferably knowledge of clinical product segments.
Summary Generated by Built In

Product Specialist based in Singapore


Life Unlimited. At Smith+Nephew we design and manufacture technology that takes the limits off living.


Product Specialist, or Surgical instruments, provide crucial support in surgical procedures by preparing operating rooms, handling instruments, and ensuring equipment availability. They manage sterile instrumentation, follow strict protocols for aseptic conditions, and collaborate effectively with the surgical team.


Additionally, Product Specialist contribute to equipment setup and maintenance, are trained for emergency response, stay updated on medical advancements, and exhibit precision and attention to detail to improve patient outcomes.


What will you be doing?

  • Attend assigned hospital at least one hour prior to each surgery
  • Ensure availability and accurate set-up of Smith & Nephew products and instruments
  • Place accurate products in the operating room to avoid unnecessary exits during surgery
  • Check sterilization and working order of Company's products before surgery
  • Follow assigned hospital's scrub policy for surgical preparation
  • Count and document Smith & Nephew instruments and materials before and after surgery
  • Understand accurate handling and use of all Company's products and instruments
  • Clean and organize Company's instruments after each use, ensuring accurate return to logistics partner
  • Inspect instruments and returned products for damage and report promptly
  • Complete UID form with confirmed pricing for billing purposes
  • Report surgeon and hospital's usage of Smith & Nephew products
  • Provide feedback on Smith & Nephew products and competitors
  • Act responsibly to ensure personal and company safety
  • Align with workplace safety, health, and security policy
  • Perform any other duties assigned within the role as needed

What will you need to be successful?

Success in the role will require a combination of technical knowledge, soft skills, and a deep understanding of both the business and service-providing sides of an organization. Successful candidates would need the following:

  • Minimum of 3-5 years of experience in the operating room (OT).
  • Knowledge of clinical segments/product platforms is preferred.

You. Unlimited.
We believe in creating the greatest good for society. Our strongest investments are in our people and the patients we serve.

  • Inclusion + Belonging: Committed to Welcoming, Celebrating and Thriving. Learn more about our Employee Inclusion Groups on our website https://www.smith-nephew.com
  • Your Future: Generous annual bonus and pension Schemes, Save As You Earn share options.
  • Work/Life Balance: Flexible Vacation and Time Off, Paid Holidays and Paid Volunteering Hours, so we can give back to our communities!
  • Your Wellbeing: Private Health and Dental plans, Healthcare Cash Plans, Income Protection, Life Assurance and much more.
  • Flexibility: Hybrid Working Model (For most professional roles).
  • Training: Hands-On, Team-Customised, Mentorship.

Stay connected by joining our Talent Community.

We're more than just a company - we're a community! Follow us on LinkedIn to see how we support and empower our employees and patients every day.  


Check us out on Glassdoor for a glimpse behind the scenes and a sneak peek into You. Unlimited., life, culture, and benefits at S+N.

Explore our website and learn more about our mission, our team, and the opportunities we offer. 

Skills Required

  • Minimum of 3-5 years of operating room experience
  • Knowledge of clinical segments or product platforms

Smith & Nephew Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Smith & Nephew and has not been reviewed or approved by Smith & Nephew.

  • Healthcare Strength — Medical, dental, and vision plans are paired with a global mental‑health program for employees and families, indicating a robust core health package.
  • Retirement Support — U.S. employees have access to a 401(k) with company contributions, and share plans complement long‑term savings.
  • Leave & Time Off Breadth — Generous holiday, paid volunteering leave, and flexible work models point to broad time‑off options.

Smith & Nephew Insights

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The Company
HQ: Watford
15,318 Employees

What We Do

Smith+Nephew is a global medical technology company. We design and manufacture technology that takes the limits off living. We support healthcare professionals to return their patients to health and mobility, helping them to perform at their fullest potential. From our first employee and founder, T.J. Smith, to our team today, it’s our people who make Smith+Nephew a unique place. Yes, we love to innovate and develop exciting technologies, and we offer competitive salaries and progressive benefits. But it’s our culture - of Care, Collaboration and Courage - that really sets us apart. Through a spirit of ownership and can-do attitude, we work together to win.. We’re a company of people who care about each other, about our customers and their patients, and about our communities. Together, we fulfill our shared purpose of Life Unlimited. Please note: not all products referred to may be approved for use or available in all markets.

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