Product Specialist

Posted 5 Days Ago
Be an Early Applicant
Hiring Remotely in Taiwan
Remote
Mid level
Biotech
The Role
Provides pre- and post-sale technical support for material characterization products in Taiwan. Responsibilities include sample analysis, method development, product demonstrations, customer application support, internal and external training, sales tool development, product information collection, and marketing support to drive revenue.
Summary Generated by Built In

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleProduct Specialist
Location(s)
Taiwan

Job Description

This position is to provide technical product related information, training and support to internal as well as external customers for Material Characterization (MatChar) product line.

Responsibilities

  • Provide pre-sale and post-sale support on MatChar product line

  • Support MatChar products’ revenue in Taiwan

  • MatChar product line sample analysis supports and method development

  • Collect products and application information, preparing sales tools for sales team

  • Demonstrate instruction operation and running sample per request by sales team

  • Provide product training for both internal and external customers and prepare training materials

  • Provide application support based on customer requests

  • Support marketing plans that drive sales development in Taiwan

Basic Qualifications

  • Bachelor and above Degree in Chemical Engineering, Material Science, Chemistry or related. The preferred education is analytical chemistry background.

  • Minimum 3 years of hands-on experience in relevant field and direct customer contact experience with preference for technical support area.

  • Experience with material characterization techniques and related analytical technologies & instrumentation are desirable.

Preferred Characteristics

  • Good communication skills with customers and presentation skills.

  • Experience in project management, excellent planning and organizational skills with good problem-solving abilities.

  • Aggressive, creative and hardworking

  • Self-starter, strong team player, prioritization skills, good presentation skills

Skills Required

  • Bachelor’s degree or higher in Chemical Engineering, Materials Science, Chemistry, or a related field
  • At least 3 years of hands-on experience in a relevant field
  • Direct customer contact experience
  • Experience with material characterization techniques and related analytical technologies or instrumentation
  • Good customer communication and presentation skills
  • Project management, planning, organizational, and problem-solving skills
  • Self-starter, teamwork, prioritization, creativity, and strong work ethic

PerkinElmer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.

  • Retirement Support — Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
  • Leave & Time Off Breadth — Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
  • Flexible Benefits — Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.

PerkinElmer Insights

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The Company
HQ: Shelton, CT
6,342 Employees
Year Founded: 1937

What We Do

For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.

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