Product Specialist

Posted One Month Ago
Be an Early Applicant
Northfield, IL, USA
In-Office
18-18 Hourly
Entry level
Automotive • Retail • Sales
The Role
Welcomes dealership customers, demonstrates Volvo vehicles and technology, explains safety features, helps customers identify suitable vehicles, supports Sales Consultants, prepares new vehicles, provides technology instruction, and follows up after visits. The role includes paid training and offers advancement within the dealership. Previous automotive or dealership experience is not required, but customer-service, communication, technology, and face-to-face customer skills are important.
Summary Generated by Built In

 

Product Specialist – Luxury Automotive

 

Fields Volvo Northfield | Northfield, IL

 

$18.00/hour + opportunities for advancement

 

Looking for a career where you can work with people, technology, and some of the best vehicles on the road?

 

Fields Volvo Northfield is looking for a motivated Product Specialist to join our sales team. This is a great opportunity for someone with strong customer-service skills who wants to get into the automotive industry without needing previous dealership experience.

 

You don't need to know everything about cars. We'll teach you the products, technology, and sales process. What matters most is that you're personable, confident, curious, reliable, and comfortable working with customers.

 

What you'll do

 

- Welcome customers and create a great first impression

- Learn Volvo's vehicles, features, technology, and safety systems

- Demonstrate vehicles and explain features in a way customers can understand

- Help customers find the vehicle that best fits their needs

- Assist Sales Consultants throughout the sales process

- Set up new vehicles and teach customers how to use their new technology

- Follow up with customers and assist with questions after their visit

- Work with a professional sales team in a fast-paced environment

- Build the product knowledge and customer skills needed to advance within the dealership

 

Why this is a great opportunity

 

- No automotive experience required

- Paid training

- $18/hour

- Full-time position

- Medical, dental, and vision insurance

- 401(k)

- Paid time off

- Employee vehicle purchase program

- Discounts on products and services

- Opportunities for advancement within Fields Auto Group

- Work with a premium automotive brand and a professional team

- Family-owned company with a long history in the automotive business

 

Who we're looking for

 

You may be a great fit if you:

 

- Enjoy working with people

- Are comfortable talking to customers face-to-face

- Pick up new technology quickly

- Have strong communication skills

- Pay attention to details

- Take pride in providing excellent customer service

- Are motivated and dependable

- Want an opportunity to grow rather than just another hourly job

 

Automotive experience is a plus, but it is not required.

 

Retail, hospitality, technology, customer service, restaurant, wireless, fitness, or other customer-facing experience can translate very well to this position.

 

A valid driver's license and acceptable driving record are required. Candidates must also be willing to complete a pre-employment background check.

 

About Fields Volvo Northfield

 

Fields Volvo Northfield is part of Fields Auto Group, a family-owned automotive group that has been in business since 1971.

 

We believe in promoting from within and developing our people. If you have the attitude and work ethic to succeed, this can be the beginning of a long-term career in the automotive business.

 

If you're personable, motivated, and ready to learn, we'd like to meet you.

 

Apply today.

 

Skills Required

  • Strong customer-service and communication skills
  • Comfort working directly with customers face-to-face
  • Ability to learn vehicle technology and safety systems quickly
  • Reliable, dependable, motivated, and detail-oriented
  • Valid driver's license
  • Acceptable driving record
  • Willingness to complete a pre-employment background check
  • Automotive or dealership experience
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The Company
HQ: Glencoe, IL
30 Employees
Year Founded: 2004

What We Do

Fields Volvo Cars Northfield is a Volvo automotive dealership in Northfield, Illinois, serving customers across the Greater Chicago area. The dealership sells new and pre-owned Volvo cars and SUVs, helps customers choose vehicles suited to their needs and budgets, and provides vehicle servicing through a state-of-the-art service center. It is part of the family-owned Fields Auto Group, which has operated since 1971.

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