We are seeking a motivated and customer-focused Automotive Product Specialist to join our team. The ideal candidate will assist customers throughout the vehicle purchasing process by providing product knowledge, answering questions, and delivering excellent customer service.
Responsibilities
· Assist customers in selecting vehicles that best fit their needs and budget
· Demonstrate vehicle features, technology, and performance capabilities
· Maintain strong product knowledge of current and upcoming vehicle models
· Build positive relationships with customers to create a professional sales experience
· Complete and process sales-related paperwork accurately and efficiently
· Ensure proper handling and protection of sensitive customer and financial information
· Follow dealership policies, compliance standards, and confidentiality procedures
· Communicate effectively with management, finance departments, and service teams
· Maintain showroom appearance and vehicle presentation standards
· Meet individual and team sales goals
Skills
· Sales and customer service
· Product knowledge and presentation
· Attention to detail
· Time management
· Professional communication
· Data privacy and confidentiality awareness
This position offers an opportunity to grow within the automotive industry while developing sales, customer service, and product expertise.
Skills Required
- Sales and customer service
- Product knowledge and presentation
- Attention to detail
- Time management
- Professional communication
- Data privacy and confidentiality awareness
- Ability to complete and process sales-related paperwork accurately and efficiently
- Customer-focused and motivated
What We Do
Bob Johnson Auto Group is a privately-owned automotive group serving the Greater Rochester area and New York State for over 50 years. Operating over 20 locations, they provide a wide selection of new and pre-owned vehicles from numerous brands. The company is committed to high-quality vehicle reconditioning and exceptional customer service, offering comprehensive sales, maintenance, and repair solutions for their customers.
