Product Specialist

Posted 19 Days Ago
Be an Early Applicant
Chennai, Tamil Nadu, IND
In-Office
Mid level
Biotech
The Role
Manage product-line documentation and lifecycle, support product launches and commercial rollouts, analyze market trends and competitive landscape, generate and qualify leads, maintain SFDC opportunity data, train sales and service teams, develop troubleshooting playbooks and sales collateral, and provide on-site customer support.
Summary Generated by Built In

When joining PerkinElmer, you select an experienced and trusted leader in scientific solutions, with the support of a global service network and distribution centers, providing the right solution, at the right time, to meet critical customer needs.  With over an 80+ year legacy of advancing science and a mission of innovating for a healthier world, our dedicated team collaborates closely with commercial, government, academic and healthcare customers to deliver our broad portfolio of analytical solutions, and OneSource services.

Job TitleProduct Specialist
Location(s)
Chennai

Job Description

Responsibilities

  • Managing respective product line-related documents (e.g. PDL, PIR, Catalogue, App Note, Certificates etc) including commercial details available in the system (Portal, SAP, QS3 etc).
  • Support Business with product launches and effective commercial roll out activities.
  • Communicate product life cycle to all stakeholders.
  • Provide a competitive landscape for the complete portfolio of the respective product line.
  • Overseeing the overall strategy to ensure sufficient product support coverage.
  • Build and maintain client relationships and create and execute business development plans.
  • Research and analyze the market trend, regulations requirements, and specific client needs, create business plans with solutions, and generate leads. 
  • Support Business to identify, update & maintain the SFDC database for opportunity progress and assist in closing deals.
  • Focus on opportunity closure and prospect management. Convincing new clients and existing customers to make additional purchases. 
  • Qualify leads from marketing campaigns as sales opportunities, contact potential clients, and present them with competitive solutions.
  • Research, explore and come up with an alternate solution if a new problem is presented that does not have a straightforward solution.
  • Preparation of Compiling a database with a troubleshooting plan, assisting in generating a playbook, and Sales collateral (For Unique features, customer pain points, field concerns, product gaps etc).
  • Training sales and service colleagues including developing training programs and materials and conducting training sessions. 
  • Based on business requirements and commitment to on-site customer support.

Basic Qualifications

  • Minimum educational qualification M. Sc. (Analytical/Inorganic/Organic/Physical/Food Technology), Preferably Ph.D.  (Chemistry)
  • Minimum 4-10 years of Hands-on operational experience in respective instrument techniques, data interpretation

Preferred Characteristics

  • In-depth knowledge of the regulation of various markets (Pharma/Food/Applied)
  • Strong problem-solving and troubleshooting skills.
  • Excellent customer support skills & Collaborative mindset.
  • Excellent communication skills (written, oral & Presentation)
  • Ability to multitask effectively, Great time management skills.
  • Ability to work well in a team environment, as well as independently.
  • Ability to build strong business and professional relationships with internal and external customers.
  • Ability to communicate technical information in an accessible manner to Internal and External customers.
  • Ability to effectively prioritize and execute tasks in a high-pressure environment.
  • A process improvement mindset.

PerkinElmer is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability status, age, or veteran status or any other characteristics protected by applicable law. PerkinElmer is committed to a culturally diverse workforce.

Skills Required

  • M.Sc. in Analytical/Inorganic/Organic/Physical/Chemistry or Food Technology
  • Ph.D. in Chemistry
  • 4-10 years hands-on operational experience in respective instrument techniques and data interpretation
  • Experience managing product documentation and commercial details in Portal, SAP, QS3
  • Experience using and maintaining SFDC (Salesforce) for opportunity tracking and CRM
  • Ability to train sales and service colleagues and develop training programs and materials
  • In-depth knowledge of market regulations (Pharma/Food/Applied)
  • Strong problem-solving and troubleshooting skills
  • Excellent communication skills (written, oral, presentation)
  • Ability to provide on-site customer support and build strong client relationships

PerkinElmer Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about PerkinElmer and has not been reviewed or approved by PerkinElmer.

  • Retirement Support Retirement support stands out through strong 401(k) matching and, in places, immediate vesting that can materially increase total rewards. The ability to direct contributions and manage rollover options adds flexibility to long-term savings.
  • Leave & Time Off Breadth Leave offerings are described as fair, with paid holidays, vacation, floating holidays, and paid sick leave included across many roles. Reported PTO amounts (e.g., roughly three weeks or 18 days) suggest a solid baseline even if it varies by site and department.
  • Flexible Benefits Benefits appear broad and customizable, spanning multiple insurance types, spending accounts, wellness programs, and optional coverages like pet insurance. Added programs such as EAP resources, backup care, discount platforms, and tuition reimbursement expand the total rewards footprint beyond core pay.

PerkinElmer Insights

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The Company
HQ: Shelton, CT
6,342 Employees
Year Founded: 1937

What We Do

For 85 years, PerkinElmer has pushed the boundaries of science from food to health to the environment. We’ve always pursued science with a clear purpose – to help our customers achieve theirs. Our expert team brings technology and intangibles, like creativity, empathy, diligence, and a spirit of collaboration, in equal measure, to fulfill our customers’ desire to work better, innovate better, and create better. PerkinElmer is a leading, global provider of technology and service solutions that help customers measure, quantify, detect, and report in ways that help ensure the quality, safety, and satisfaction of their products. Learn more at www.newperkinelmer.com.

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