Product Specialist - South East Asia

At EBANX, you’ll help expand access to payments and technology in some of the world’s most dynamic markets. We’re a unicorn-status fintech, AI-powered, and scaling fast across 29 countries and counting.

Our platform connects leading global companies to more than 1 billion consumers, enabling seamless cross-border payments where it matters most. We build with purpose, move with speed, and create solutions that are both innovative and inclusive.

If you’re looking to be part of a company that’s transforming the future of payments with clarity, ambition, and real-world impact — we’d love to meet you.

In the Product team, we’re responsible for creating solutions that deliver real value to our customers and the business. We combine strategic vision, user focus, and cross-team collaboration to build innovative, scalable products aligned with EBANX’s goals.

• Working with a cross functional team to own the payment product roadmap for SEA — with a strong focus on alternative payment methods (APMs). Experience with cards is a plus. You'll need a clear end-to-end view of the transaction lifecycle..
• Drive merchant-first integrations: define product specs, shape APIs, review technical docs, and lead solution design with engineering and other relevant cross functional teams.
• Collaborate across functions — from Ops and Treasury to Growth and Sales Engineering — to deliver locally compliant, high-converting solutions.
• Driving technical excellence in our integrations by ensuring clear documentation, backlog management, and seamless execution across squads.
• Align internal and external teams around regional priorities, making sure product decisions reflect both business strategy and on-the-ground realities.
• Use data to tell compelling stories that influence stakeholders across the organization, prioritize ruthlessly, write clear specs, run pilots, and ship improvements in a fast-paced, distributed environment.
• Stay close to the market — understanding evolving regulations, new providers, and the competitive landscape in your portfolio markets (Indonesia , Thailand , Vietnam , Malaysia , & Philippines ) across  SEA.

• Core Experience:

  • Fluency in English — essential for working with regional partners and cross-functional global teams.
  • Product management experience, ideally in fintech, payments, or API-heavy products.
  • You've launched and scaled payment products from 0-1 to meaningful volume in emerging markets or regulated environments 
  • Experience working with enterprise-scale merchants processing significant transaction volumes (millions in monthly payments) and comfortable operating in high-stakes environments.

  Technical & Strategic:

  • A strong technical foundation — you're comfortable working with APIs, debugging / troubleshooting integration issues, and guiding technical discussions with engineers and external partners.
  • You've worked closely with external partners (PSPs, banks, payment providers) and know how to turn ambiguity into clear integration requirements.
  • You use data to drive decisions and influence without authority — turning insights into compelling narratives that align teams and drive product strategy.
  • You are familiar with roadmaps definition and backlog building, as well running ceremonies with Engineering squads

  Customer & Market Focus:

  • You've conducted merchant interviews, gathered customer feedback, and used these insights to drive product decisions — you understand how to measure and communicate customer impact.
  • You understand how payment products affect merchant conversion, user experience, and business outcomes.

  Execution & Leadership:

  • A bias for action. You unblock things. You don't wait for perfect conditions to make progress.
  • Great communication — whether it's aligning stakeholders, writing product docs, or jumping on a call with a bank to solve an edge case.
  You're comfortable framing complex problems and influencing across teams to drive alignment in ambiguous, fast-moving environments.

• Experience working in fast-paced startup environments or high-growth companies.
• Multicultural experience, working with globally distributed teams.
• Passion for innovation, challenging the status quo, and driving transformative change.
• Knowledge of global payment trends and regulations.
• Extensive network within the global payments industry.

EBANX offers:

• WAVES Program: Annual bonuses based on the company’s performance.
  
• Meal/Food Allowance: Credit provided on a flexible benefits card.
  
• EBANX Education: Financial support for undergraduate, graduate, and MBA programs to support your professional growth.
  
• EBANX Skills: Budget dedicated to workshops, courses, and certifications to encourage your continuous development.
  
• Language Classes: Spanish, English, and Portuguese lessons for your personal and professional development.
  
• EBANX Health: Comprehensive medical and dental plans fully covered for the employee, plus subsidies for dependents to take care of your and your family’s well-being.
  
• EBANX Family: Childcare assistance, extended parental leave for caregivers, and support programs for pregnant employees and children.
  
• Life Insurance: Fully paid by EBANX.
  
• EBANX Flexible: A special day off on your birthday, semi-flexible working hours (8 hours/day, Monday to Friday), and year-end recess between Christmas and New Year’s without affecting your vacation days.

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