Product Specialist, Postpress Commercial

Who are we:
 

Heidelberg USA is a reliable and highly innovative partner to the printing industry. Our brand has been synonymous with quality and future viability for more than 170 years. This means that we are a company with a long tradition, but at the same time we help define the future trends in our industry thanks to state-of-the-art technologies and innovative business ideas. We are dedicated to our equipment, our technology, our associates, and our customers. Come join the team!  

Are you looking for a challenge? That's what we offer!

Product Specialist, Postpress Commercial

Location: East Region
Department: Sales / Product Management – Commercial Postpress
Reports To: Vice President, East Region

About Heidelberg USA

Heidelberg USA is a global leader in print and packaging solutions, providing innovative technologies and services that empower customers to achieve exceptional quality, productivity, and sustainability. Our Commercial Postpress solutions — including cutting, folding, binding, and finishing equipment — deliver unmatched reliability and precision, enabling customers to optimize their print production workflows from start to finish.

Position Overview

The Product Specialist, Postpress Commercial is responsible for sales enablement, product expertise, and technical support for Heidelberg’s Postpress Commercial portfolio within the assigned region. This role will work closely with Account Managers, Regional Vice Presidents, and Product Management to drive annual operating plan (AOP) goals, increase market share, and ensure customer satisfaction through strong technical and sales execution.

The ideal candidate combines technical knowledge of print finishing systems with strong interpersonal and business skills to support the full sales cycle—from discovery and proposal through installation and production.

Key Responsibilities

• Partner with Account Managers to identify customer needs, prepare proposals, and support sales of postpress commercial equipment.
• Conduct regular customer visits to evaluate production processes, gather data, and recommend Heidelberg solutions that enhance efficiency and output quality.
• Provide ongoing technical and sales support throughout the sales process, including pre-installation, commissioning, and production start-up.
• Maintain deep understanding of Heidelberg postpress technologies and competitor offerings, communicating market insights to leadership and product teams.
• Prepare and participate in product demonstrations, open houses, and industry trade shows.
• Collaborate with service and operations teams to ensure customer satisfaction and timely project completion.
• Build and maintain relationships with key industry partners and suppliers to broaden market reach.
• Support marketing initiatives and communicate product value propositions effectively to customers and internal stakeholders.

Qualifications

• Education: Bachelor’s degree in Business, Engineering, Graphic Communications, or related field preferred.
• Experience: 7–10 years of relevant experience in printing or postpress equipment sales, applications, or technical support.
• Strong technical understanding of commercial print finishing, folding, cutting, and binding systems.
• Excellent communication, problem-solving, and presentation skills.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook); AutoCAD familiarity a plus.
• Ability to travel extensively (up to 70%) to customer sites, events, and demonstrations.
• Self-motivated with strong organizational and relationship management abilities.

Compensation

Base Salary: $95,000

Commissions: $60,000 range

Why Join Heidelberg USA

• Work with an iconic global brand known for innovation and excellence in print technology.
• Be a key contributor to the success of Heidelberg’s commercial postpress business in North America.
• Competitive compensation, performance incentives, and comprehensive benefits.
• Opportunities for growth, training, and collaboration with international teams.

Heidelberg USA, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or any other legally protected status.

ADA:  Heidelberg will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

OSHA:  Heidelberg provides a workplace free from serious recognized hazards and complies with standards, rules and regulations issued under the OSH Act. Heidelberg examines workplace conditions to make sure they conform to applicable OSHA standards. Heidelberg ensures employees have and use safe tools and equipment; and properly maintain such equipment.

EEO/AA Statement:  Heidelberg is committed to the principle of equal employment opportunity for all employees and applicants for employment, and to providing employees with a work environment free of discrimination and harassment.  All employment decisions at Heidelberg are based on business needs, job requirements and individual qualifications, without regard to race, creed, color, religion or belief, national, social or ethnic origin, citizenship status, sex (including pregnancy), age, physical, mental or sensory disability, HIV status, sexual orientation, gender identity and/or expression, marital, civil union or domestic  partnership status, past or present military service, protected veteran, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.  Heidelberg will not tolerate discrimination or harassment based on any of these characteristics.

Pay Transparency Nondiscrimination Provision: Heidelberg will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information.

Good to know: Rarely are there candidates who fulfill all requirements 100%. Even if you don't fulfill all requirements, we look forward to receiving your application in any case.