Product Specialist (Northern Italy)

Posted 20 Days Ago
Be an Early Applicant
Bongiorno, Trapani
In-Office
Junior
Computer Vision • Hardware • Mobile • Software • Semiconductor
The Role
As a Product Specialist, you will analyze customer needs, conduct training, provide remote support, and report on product performance.
Summary Generated by Built In

Position Summary

Why join us:
Our mission is to make a difference in people's lives.
We are inspired by what people want to accomplish in their lives and strive to create products that give new possibilities. This is what drives our innovations.
That's why we strive for excellence, and we understand that it's our people who make it possible.
Would you like to be part of innovation? Join us and discover your potential.

Role and Responsibilities

Your Key Responsibilities:

It’s a field role with responsibility of Northern Italy area (main focus: Lombardia, Emilia Romagna and Toscana) within the Health Medical Equipment Sales team, following the main activities:

  • Analyze the customer’s needs and technical requirements, performing demonstrative and applicative activities, and post-sales support as well, directly at the customer;
  • Deliver application training on the whole HME line-up at the customer or at national/regional congresses;
  • Support the customer remotely by providing help-desk service when needed;
  • Support the customer by adapting the device settings according to the specific applicative needs, and by illustrating the features of product and application potential;
  • Report on all activities delivered at the customer, providing insight on outcomes and possible improvements on process/product/application features.

Skills and Qualifications

What we need for this role

To be successful, you will possess the following skills and attributes:

  • Educational Background : Bachelor, Master preferably in Biomedical or Computer Engineering.
  • Professional Background:  at least 2 years’ experience in Ultrasound Pre-Post Sales / Application Specialist roles or alternatively similar experience with other medical devices.
  • Computer Knowledge: Very good MS Office tools.
  • Language Knowledge: Very good written and spoken Italian and English.
  • Travel  required: 80% domestic transfers. International transfers may occur.
  • Others: Project management skills, customer orientation and strong listening skills, focus on results, positive and proactive attitude

Starting Date:  by the end of the year

Benefits of working here at Samsung include:

-  Hybrid working

-  Access to discounts on a wide range of Samsung products

-  Wellness and well-being benefits

-  Training portals

-  Tickets Restaurant

We are an equal-opportunity employer and value diversity at our Company. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

* Please visit Samsung membership to see Privacy Policy, which defaults according to your location, at: https://account.samsung.com/membership/policy/privacy. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click here: https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html

Top Skills

Biomedical Engineering
Computer Engineering
MS Office
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The Company
Austin, TX
145,454 Employees
Year Founded: 1969

What We Do

Samsung Electronics is a global leader in technology, opening new possibilities for people everywhere. Through relentless innovation and discovery, we are transforming the worlds of TVs, smartphones, wearable devices, tablets, digital appliances, network systems, medical devices, semiconductors and LED solutions. Samsung is also leading in the Internet of Things space through, among others, our Smart Home and Digital Health initiatives.

Since being established in 1969, Samsung Electronics has grown into one of the world’s leading technology companies, and become recognized as one of the top 10 global brands. Our network now extends across the world, and Samsung takes great pride in the creativity and diversity of its talented people, who drive our growth.

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