Anton Paar develops, produces and distributes highly accurate laboratory instruments and process measuring systems, and provides custom-tailored automation and robotic solutions. It is the world leader in the measurement of density, concentration and CO2 and in the field of rheometry.
At Anton Paar India, we are responsible for the distribution process, including sales, service, customer and application support, and logistics.
You may visit our website for more information at http://www.anton-paar.com/
Also, you may like to have a glimpse about the culture at Anton Paar India at https://www.anton-paar.com/in-en/jobs/corporations/working-at-anton-paar-india-pvt-ltd/
The Product Specialist serves as the technical and product expert for an assigned portfolio of Anton Paar instruments, supporting customers and the Sales team through technical consultation, product demonstrations, application support and training.
The role works closely with Sales, Service, Marketing and Global Product Management to understand customer requirements, recommend fit-for-purpose solutions and support the growth of the assigned product portfolio.
Responsibilities and Duties:
Sales & Pre-Sales Support
- Provide technical and application support to the Sales team and customers during the pre-sales process.
- Conduct product demonstrations, feasibility studies, sample analyses and technical presentations.
- Support technical proposals and customer discussions and work with Sales teams to identify and develop business opportunities.
- Support and track the sales funnel for assigned product lines.
Product & Customer Support
- Deliver product, installation and application training to customers and internal teams.
- Provide technical support for method development, troubleshooting and instrument optimization.
- Collaborate with the Service team to resolve complex technical issues and ensure high levels of customer satisfaction.
- Gather customer feedback and application requirements to support continuous improvement.
Market & Product Development
- Support marketing campaigns, seminars, exhibitions and other product-promotion activities.
- Monitor competitor offerings, market trends and technological developments relevant to the assigned product portfolio.
- Develop application notes, case studies and other technical content to strengthen product positioning.
- Support new product launches, including demonstration readiness, internal training and customer engagement.
Required Skills & Competencies
- Strong technical aptitude and scientific understanding, with the ability to translate customer requirements into appropriate solutions.
- Strong customer orientation with good problem-solving and analytical skills.
- Excellent communication, presentation and customer-interaction skills.
- Ability to conduct effective product demonstrations and explain complex technical concepts in a clear and practical manner.
- Commercial awareness and ability to identify and support potential business opportunities.
- Strong collaboration skills with the ability to work effectively across Sales, Service, Marketing and global teams.
- Self-driven, organized and able to manage multiple customer and product-related priorities.
- Willingness to travel extensively based on business requirements.
Education & Experience
- Ph.D., Master's or Bachelor's degree in Chemistry, Physics, Material Science, Chemical Engineering, Biotechnology or a related scientific/technical discipline.
- 4–8 years of relevant experience in scientific instrumentation, analytical measurements, technical sales or application support.
- Hands-on experience with analytical instruments, with a good understanding of measurement principles, data analysis and scientific methodologies.
- Experience in customer-facing technical roles, product demonstrations, application development or customer training would be preferred.
- Experience within the scientific instrumentation, laboratory equipment or analytical instrumentation industry would be an advantage.
Skills Required
- Bachelor’s, Master’s, or Ph.D. in Chemistry, Physics, Materials Science, Chemical Engineering, Biotechnology, or a related scientific or technical discipline
- 4–8 years of relevant experience in scientific instrumentation, analytical measurements, technical sales, or application support
- Hands-on experience with analytical instruments and understanding of measurement principles, data analysis, and scientific methodologies
- Strong technical aptitude and scientific understanding
- Customer orientation, problem-solving, and analytical skills
- Excellent communication, presentation, and customer-interaction skills
- Ability to conduct product demonstrations and explain complex technical concepts clearly
- Commercial awareness and ability to identify and support business opportunities
- Strong collaboration, organization, and multitasking skills
- Willingness to travel extensively
- Experience in customer-facing technical roles, product demonstrations, application development, or customer training
- Experience in the scientific instrumentation, laboratory equipment, or analytical instrumentation industry
What We Do
Anton Paar develops, produces, distributes and provides support for analytical instruments used in research, development and quality control worldwide. Ever since Mr. Anton Paar founded his one-man workshop in 1922, the Austrian based company has continuously found new ways to merge high-precision engineering with scientific curiosity. The company currently has more than 3500 employees and is active in over 170 countries worldwide. Anton Paar is the world market leader in the field of density measurement, the determination of dissolved CO2 and the analysis of materials’ deformation and flow behavior. Customers of Anton Paar include the largest international soft drink producers and breweries, petroleum and food companies, the chemical and pharmaceutical industries, Formula 1 racing teams and many more. Our innovation builds on research and development, but goes beyond technology and involves all of Anton Paar’s employees. Innovation is the art of finding answers before the question is asked. Customers deserve reliable application solutions which are precise, economic and easy to use. Anton Paar customers can always expect more.
