Product Specialist (APS)

Posted 2 Days Ago
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86403, Lake Havasu City, AZ, USA
In-Office
60K-60K Annually
Entry level
Automotive • Retail
The Role
Advise customers on motorcycles, ATVs, UTVs, boats, and personal watercraft. Provide tailored recommendations, product demonstrations, test rides, financing and trade-in assistance, technical support, and troubleshooting. Build customer relationships, encourage repeat business, monitor market and competitor trends, and collaborate with dealership and manufacturer teams to improve sales and customer satisfaction.
Summary Generated by Built In

Job Posting: Product Specialist - Powersports

Company Overview: Do you want the opportunity to make $60,000+ per year?  Join our dynamic team at Anderson Powersports in Lake Havasu City, Arizona, a leading provider in the powersports industry. We specialize in offering a wide range of motorcycles, ATVs, UTVs, Boats, and personal watercraft from top manufacturers. With a commitment to customer satisfaction and a passion for outdoor adventure, we strive to deliver excellence in product quality and service.

Position Overview: As a Product Specialist at Anderson Powersports, you will be the key liaison between our customers and our extensive lineup of Powersports products. You will leverage your technical expertise and passion for adventure to provide personalized guidance, showcase product features, and ensure an exceptional customer experience from initial inquiry to post-purchase support.

Key Responsibilities:

  • Develop and maintain expert knowledge of our full range of powersports products, including specifications, features, and applications.
  • Engage with customers to understand their needs and preferences, providing tailored recommendations and solutions.
  • Conduct product demonstrations and test rides to highlight key features and benefits.
  • Assist customers with product selection, financing options, and trade-in evaluations.
  • Provide technical support and troubleshooting assistance, guiding customers on maintenance and repairs.
  • Build and maintain strong relationships with customers, fostering loyalty and repeat business.
  • Stay updated on industry trends, competitor products, and market developments.
  • Collaborate with dealership teams and manufacturers to optimize sales processes and enhance customer satisfaction.
Qualifications

Qualifications:

· Proven experience in sales or customer service, preferably in the powersports or automotive industry.

· Strong passion for powersports and outdoor recreation, with knowledge of motorcycles, ATVs, UTVs, Boats, or Personal Watercraft.

· Excellent communication and interpersonal skills, with the ability to effectively engage with diverse customer groups.

· Technical aptitude and problem-solving skills, capable of providing detailed product information and support.

· Ability to work independently and as part of a team in a fast-paced environment.

· Flexibility to work weekends and holidays as needed.

Learn More: Explore our world at Anderson Powersports’s website and discover why we’re more than a dealership. We’re your destination for Powersports enthusiasts and industry trailblazers alike.

Benefits:

· Competitive compensation package with performance incentives.

· Comprehensive training and development opportunities.

· Health insurance benefits and retirement savings options.

· Exciting opportunities for career advancement in a growing company.


This job posting is crafted to attract candidates who are knowledgeable and passionate about powersports, emphasizing the role's customer engagement, technical expertise, and opportunities for career growth within the company.

Equal Opportunity Employer: Anderson Powersports is an equal opportunity employer and is committed to providing equal opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, gender identity or expression, sexual orientation, pregnancy, veteran status, or any other status protected by applicable federal, state, or local law. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, promotion, benefits, training, termination, and all other conditions of employment. We will not tolerate discrimination or harassment based on any of these characteristics. All employment decisions are based on the principles of equal employment opportunity and compliance with all applicable laws.

Skills Required

  • Proven experience in sales or customer service, preferably in the powersports or automotive industry
  • Knowledge of motorcycles, ATVs, UTVs, boats, or personal watercraft
  • Strong passion for powersports and outdoor recreation
  • Excellent communication and interpersonal skills
  • Technical aptitude and problem-solving skills
  • Ability to work independently and as part of a team in a fast-paced environment
  • Flexibility to work weekends and holidays as needed
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The Company
750 Employees
Year Founded: 1986

What We Do

Anderson Auto Group is a family-owned automotive dealership serving the Arizona tri-state area, including Kingman, Bullhead City, and Lake Havasu City. For over 20 years, they have provided new and pre-owned vehicles from brands like Ford, Nissan, Honda, and Chevrolet. The company focuses on delivering excellence in customer service and professional vehicle repairs while maintaining a strong commitment to integrity and community engagement.

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