At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Team Leader
Your role and responsibilities
Now we are looking for an Order Handling Specialist to join our Order Handling & Sales Support team. You will be responsible for creating offers and managing customer orders, from registration in SAP through tracking to final delivery. You will be single point of contact for your customers and ensure it complies with ABBs and customers standards, procedures and policies.
We expect you to perform well in an international team environment.
This role is contributing to the Process Automation in Ostrava
You will be mainly accountable for:
Quote preparation in SAP based on the pricing policy
Processing Customer orders
Sales orders registration in SAP
Monitoring the delivery
Daily communication with internal/external customers
Responding to customer technical & non-technical queries
Coordination with internal teams (logistics, purchasing)
Handling order-related inquiries (Certificate of origin, End user certificates, specific shipping documents requirements)
Qualifications for the role
SAP knowledge is a big advantage
Previous experience in order processing or customer service is a plus
Capability to achieve business results and work under pressure
MS Office skills (Excel, Outlook, PPT, SharePoint)
Fluent English language, written and spoken
German is an advantage
Personal skills:
Strong communication and organizational skills
Customer and result oriented
Attention to detail and ability to multitask
A team player with a proactive attitude
Flexibility
Benefits
Flexible working hours
Working hours of 7.5 hours/day
Possibility of working from home (Home Office) with a financial contribution
25 days of vacation
Annual financial bonus
Annual salary review
Meal allowance
Contribution to the benefits portal (2-3% of monthly salary)
Opportunity for further career growth in the Czech Republic and worldwide
MultiSport card
Opportunity for education – internal/external professional courses, language courses, and conferences
Reward for recommending a new employee, on work anniversaries, or upon retirement
Company events (Christmas party, teambuilding, family days, and more)
Assistance line – professional psychological counseling
Extra leave for extraordinary life events and support for expectant parents
Office with good transport accessibility
Company parking for employees commuting from outside Ostrava
Possibility to take yoga classes directly at the workplace
Table football and darts directly at the workplace
Accident insurance
Discounts on ABB electrical installation materials
Discounts with our partners (electronics, gastronomy, car purchases, train transport, etc.)
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Top Skills
What We Do
ABB is a leading global technology company that energizes the transformation of society and industry to achieve a more productive, sustainable future. By connecting software to its electrification, robotics, automation and motion portfolio, ABB pushes the boundaries of technology to drive performance to new levels. With a history of excellence stretching back more than 130 years, ABB’s success is driven by about 110,000 talented employees in over 100 countries. www.abb.com
