The Role
Responsible for driving sales and revenue for voice and omnichannel products, including Smartflo, WhatsApp for Business, and chatbots. Conducts product training and webinars, presents capabilities, demonstrates solutions, develops customer value propositions, supports deal closure, shares market intelligence, and identifies opportunities based on customer segments and use cases. Requires strong technical-commercial expertise, product and regulatory knowledge, analytical skills, negotiation ability, and cross-functional coordination.
Summary Generated by Built In
Broad Role Description
About Us
PSS Voice is responsible for building traction and maximizing win for non-vanilla product lines such as Smartflo & Omni channel (WhatsApp for Business, Chat bot)
Candidate will be responsible for product sales and revenue in his/her assigned territory or customer accounts.
Key Role Deliverables- Responsible to get OB from Value Added Voice Services like - SmartFlo & Omni Channel
- Conduct Webinars and training on VAS products for Sales, FOS and Partner
- Share Market Intelligence to HQ Product Team - Customer Insights, Competition Benchmarking etc.
- Capability presentation to Large / Medium customer, make product value propositions, demo to customer and support sales team in deal closure.
- Strong technical commercial knowledge & experience of assigned products
- Advance level understanding of technology landscape, products, and trends
- Product Understanding along with regulations
- Understanding of customer segment and key use case to create opportunity
- Total Experience: 8 to 12 Years
- 3 Years of experience in sale or Solutions designing for cloud Telephony or customized offering.
- Specialization and certification will be an added advantage
- Training & Facilitation skills
- Communication, Coordination and Negotiation skills
- Commercial Acumen
- Project Management
- Market Research and Analytical Skills
- Cross Functional Team handling
- Learning mindset and technically curious
Right Person (Qualification & Experience)
Personal Attributes
About Us
Transforming Businesses through Digitalization
Tata Tele Business Services (TTBS), belonging to the prestigious Tata Group of Companies, is the country’s leading enabler of connectivity and communication solutions for businesses. With services ranging from connectivity, collaboration, cloud, security, IoT, and marketing solutions, TTBS offers the largest portfolio of ICT services for businesses in India. With an unwavering focus on customer-centricity and innovation, TTBS continues to garner recognition from customers and peers alike.
Our People Shape Our Journey Ahead
We are India’s leading enabler of digital connectivity and technology solutions for businesses - a feat possible only because we are fueled by the dedication and passion of our people. We welcome the finest talent and believe in nurturing and mentoring them to rise into leadership roles, while standing tall on our ethics and values.
Skills Required
- 8 to 12 years of total professional experience
- At least 3 years of experience in sales or solution design for cloud telephony or customized offerings
- Strong technical-commercial knowledge and experience with assigned products
- Advanced understanding of technology landscapes, products, and trends
- Understanding of product regulations
- Understanding of customer segments and key use cases
- Training and facilitation skills
- Communication, coordination, and negotiation skills
- Commercial acumen
- Project management skills
- Market research and analytical skills
- Cross-functional team-handling experience
- Specialization or certification in a relevant area
- Learning mindset and technical curiosity
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The Company
What We Do
Tata Tele Business Services (TTBS), a part of the Tata Group, is a leading provider of Smart Digital Solutions and ICT services for India's Small and Medium Enterprises (SMEs). It offers a comprehensive suite of solutions, including connectivity, collaboration, cloud, security, and IoT, empowering businesses to connect and grow in a digital-first world through cutting-edge technology.
