We’re reinventing payments. In less than four years, Dojo disrupted the market to become the largest and most loved acquirer in the UK. Our payments infrastructure, purpose-built for in-person commerce, is game changing.
Now, over 150,000 customers across four countries choose to transact billions with us every year. But we’re just getting started.
Our people are the driving force behind our success. They are our greatest investment and our ultimate competitive advantage. We hire exceptional people and give them the autonomy, trust, and ownership to thrive. The results take care of themselves.
The role
We are looking for a proactive Product Sales Representative to join our team in London, reporting to the Senior Product Sales Specialist. In this role, you will act as a key growth engine for Dojo, using data-driven insights and consultative selling to unlock vital capital for existing merchants. You will initially champion Dojo’s Business Funding solution, expanding into a wider suite of innovative financial products over time.
This opportunity is ideal for someone who thrives in a fast-paced environment and is passionate about delivering impactful cashflow solutions to SME and non-account managed customers across a wide range of industries.
What you will do...
- Support portfolio growth by advising on high-velocity, data-led outbound campaigns that engage our existing database with targeted cross-sell opportunities.
- Conduct proactive outbound calls to Dojo merchants in the cashflow portfolio to understand and support their funding requirements.
- Manage and qualify a high volume of warm leads within the book, ensuring every viable backbook opportunity is explored.
- Drive efficient deal cycles through consultative discovery, tailoring funding solutions that align with customer and business goals.
- Collaborate closely with Dojo’s referred lending partners to deliver a seamless customer journey from initial conversation to funding availability.
What you will bring...
- Experience in high-volume outbound sales, telesales, or account management, ideally within Fintech, Lending, or Financial Services.
- Demonstrated ability to carry out in-depth discovery and consultative selling tailored to merchant needs.
- Proven track record of managing an existing client database to identify and close cross-sell opportunities.
- Exceptional communication and interpersonal skills, with the ability to build rapport quickly over high-volume calls.
- A diligent approach to pipeline management and documenting customer interactions in CRM platforms such as Salesforce or HubSpot.
- A customer-centric mindset combined with resilience, self-motivation, and the drive to succeed in a fast-paced, target-driven environment.
Dojo home and away
We believe our best work happens when we collaborate in-person. These “together days” foster communication, drive innovation and spark our brightest ideas.
That's why we have an office-first culture. This means working from the office 4+ days per week.
With offices across Europe, we know a thing or two about staying dynamic. Need deep focus? Head to a quiet zone. Big ideas? Collaboration spaces have you covered. Just here for a catch-up? Our social hubs make it easy. Do work that counts, in spaces made for you.
Question: what’s curious, relentless, and customer obsessed?
If you’re keen to know the answer, you’re a third of the way to meeting our Dojo values.
If the following speak to you, let’s talk:
You’re curious. You have a real desire to learn and create.
You’re relentless. You keep going even when it’s easier not to.
You’re customer-obsessed. You know how important customers are to what you do.
Diversity, equity, and inclusion at Dojo
From local bakeries to well-known eateries, Dojo payments serve over 150,000 places across the UK.
And something that’s fundamental to creating relevant, innovative products at Dojo is to build teams to reflect the diversity of the businesses we serve.
Our drive to improve diversity, equity, and inclusion is closely linked to helping employees thrive and innovating for better customer experiences.
If you care about your work, you’re curious, and you think customer-first, you have a place at Dojo.
To make sure you’re the best you can be throughout the recruitment process, let us know if you need any extra adjustments to help you thrive.
Visit dojo.careers to find out more about our benefits and what it’s like to work at Dojo, or check out our LinkedIn and Instagram pages.
#LI-Hybrid
Skills Required
- Experience in high-volume outbound sales, telesales, or account management
- Experience in fintech, lending, or financial services
- Ability to conduct in-depth discovery and consultative selling
- Proven ability to manage an existing client database and close cross-sell opportunities
- Exceptional communication and interpersonal skills
- Ability to build rapport quickly over high-volume calls
- Experience with pipeline management and documenting customer interactions in CRM platforms such as Salesforce or HubSpot
- Customer-centric mindset, resilience, self-motivation, and ability to work in a target-driven environment
What We Do
Since launching in 2019 to address business owners’ pain points across the UK, we’ve seen incredible growth as a scaling fintech, welcoming over 150,000 customers and growing the Dojo team to 1,000+ people across five locations. In that time, we’ve also introduced Dojo Virtual Queues & Bookings and the Dojo restaurant finder app, formerly known as WalkUp and loved by 1,000 restaurants and 750,000 diners. Today, we work towards our mission to empower businesses to thrive in the Experience Economy by creating the tools and technology that turn transactions into meaningful relationships. For our business customers, that means fast funding, the fastest payments, smart integrations, and efficient virtual queues & bookings - all with instant insight across the board. For diners, that means getting seated at their favourite restaurants in just a couple of taps on the Dojo app. Whether it’s for busy business owners or hungry diners, every Dojo product is built to address real customer pain points by our dedicated teams in London, Bristol, Hull and Belfast
