Air Liquide began operations in Malaysia in 1927 and is one of the pioneers of the gas industry in Malaysia. Operating in 11 locations in Malaysia, comprising both sales offices and production facilities, Air Liquide supports our customers through providing innovative solutions at every step of their production, including industrial and specialty gases, energy solutions, application technologies and services. With a strong workforce of 400 employees and business growth through our recent acquisition with nationwide presence, this will provide an exciting experience and journey with the opportunity that is unique yet challenging to gauge the integration and synergy processes that will change the entire competition landscape in Malaysia.
- Owning the deployment and adoption of contract and pricing applications (Gideons, CRM, CPQ, Anaplan, Ironclad, and related tools) - ensuring these platforms are comprehensively used in line with business processes and continuously enhanced to maximise commercial value.
- Deploying and maintaining the Sold Products and Services Referential - performing precise data operations within ERP/CRM systems to ensure consistency, quality, and global convergence of product master data across EAP affiliates.How will you CONTRIBUTE and GROW?
Data Management
Deploy and maintain Group data models, including all associated procedures and business rules, across EAP commercial operations.
Train physical operations and commercial teams on how to best work with data
Identify and resolve data quality issues through regular reviews and clean-up actions; track and report on data quality KPIs.
Build and continuously improve Power BI reports to support data analysis, performance monitoring, and decision-making for commercial teams.
Pricing & Contract Applications Business Ownership
Lead the rollout and adoption of pricing and contract applications (Gideons, CRM, CPQ, Anaplan, Ironclad, and related tools) across affiliates, tracking active user counts and adoption rates.
Maintain business process documentation in collaboration with the Contracts and Pricing Manager to ensure applications are aligned with current commercial workflows.
Conduct business analyses to identify system enhancements; manage end-to-end delivery including BRD (Business Requirement Document), IT coordination, UAT coordination, documentation, and training.
Monitor application performance, flag issues, and recommend process or data quality improvements to maximise commercial efficiency.
Support and train commercial teams to leverage tools and data to optimize pricing, billing, and contract management.
Product Referential Administration
Manage the end-to-end standardisation of the Product Referential process across all affiliates, ensuring alignment with Group referential standards.
Coordinate with affiliates on the creation, modification, and deletion of sold products and services within the Referential Management Tool, providing standardised templates and application guidelines.
Ensure data quality standards are met through regular reviews; track reduction in legacy master data and improvement in standardisation rates.
Support affiliates in managing their product referential and resolving data-related queries in a timely manner.
Bachelor's degree in Business, Information Systems, Business Intelligence, Data Science, Engineering, or a related field.
Minimum 5 years of experience in data management, IT business analysis, application management, or master data / BI projects.
Demonstrated experience training and supporting internal users on applications or reporting tools.
Experience working on cross-functional projects with commercial, IT, and operational stakeholders.
Strong business analysis skills - ability to map processes, define requirements, and translate business needs into system solutions.
Proficiency in Power BI or equivalent reporting tools (e.g.: Tableau) for data analysis and dashboard development.
Familiarity with ERP and/or CRM systems; experience with master data management tools is a strong advantage.
Excellent communication skills with the ability to influence and train non-technical teams.
Structured, detail-oriented approach to managing data quality, documentation, and delivery.
**We thank you for your interest in Air Liquide. Interested applicants are encouraged to send in a detailed resume, including reasons for leaving for past employment. Please be informed that only shortlisted candidates would be notified.**
About Air Liquide
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 78 countries with approximately 64,500 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
Our Differences make our Performance
At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.
We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.
Top Skills
What We Do
A world leader in gases, technologies and services for Industry and Health, Air Liquide is present in 75 countries with approximately 66,400 employees and serves more than 3.8 million customers and patients. Oxygen, nitrogen and hydrogen are essential small molecules for life, matter and energy. They embody Air Liquide’s scientific territory and have been at the core of the company’s activities since its creation in 1902.
