We are looking for a detail-oriented and experienced Product Quality Assurance Executive / Senior Executive — Garment to join THE ICONIC’s Own Brand Sourcing team in Guangzhou.
In this role, you will be responsible for ensuring that THE ICONIC Own Brand garments meet our quality, construction, compliance and presentation standards before shipment. You will conduct inspections at factories and in-house, review products against approved samples and specifications, and work closely with suppliers to resolve quality issues.
You will partner with our Australia-based Production and Product Development teams, as well as suppliers across China, to drive consistent product quality and build strong, quality-focused supplier relationships.
Responsibilities :
Product Inspection and Quality Control
- Conduct garment inspections and quality checks at different stages of production, both on-site at factories and in-house.
- Review products against approved samples, tech packs, specifications and quality standards.
- Check workmanship, measurements, construction, finishing, presentation and overall product quality.
- Ensure products comply with THE ICONIC’s quality requirements, safety standards and relevant regulatory requirements.
- Manage the inspection process from Purchase Order receipt through to inspection reporting and issue disposition.
- Create, complete and upload inspection reports into the Own Brand QC reporting system
Quality Issue Follow-up and Corrective Actions
- Identify quality issues and communicate findings clearly to suppliers and internal teams.
- Work with suppliers and garment technical teams to resolve quality concerns in a timely manner.
- Follow up on corrective actions and support continuous improvement at factory level.
- Maintain accurate records of inspections, test results, quality findings and related reports.
Cross-functional and Supplier Collaboration
- Provide feedback and guidance to suppliers and internal teams on product quality standards and expectations.
- Participate in product development meetings and pre-production sample reviews when required.
- Support product measurement checks, costing-related measurement review and consumption calculation.
- Support shipping sample approval both in the office and at factory sites.
- Communicate professionally with suppliers, offshore teams and internal departments.
- 5–10 years of experience in garment quality control, quality assurance or production within the fashion/apparel industry.
- Strong knowledge of garment construction, fabric types and quality standards for women’s and men’s fashion.
- Experience across wovens, knits and sweaters is highly preferred.
- Solid understanding of AQL inspection standards and sampling methodologies.
- Ability to read and interpret tech packs, garment specifications and measurement charts.
- Excellent written English, with the ability to communicate clearly and professionally with an Australia-based head office.
- Confident user of digital tools, including email, Excel / Google Sheets and QC reporting platforms or applications.
- Willingness and ability to travel across key garment manufacturing regions in China as required.
- Self-motivated, detail-oriented and able to work independently across multiple factory sites.
- Strong communication and interpersonal skills, with the ability to work effectively with suppliers and cross-functional teams.
- Honest, respectful and solution-oriented communication style.
What We Offer
- The opportunity to make a meaningful impact on the future of fashion e-commerce.
- A dynamic working environment within a fast-growing international business.
- Exposure to global teams and cross-market collaboration.
- The chance to work closely with THE ICONIC’s Own Brand, Sourcing, Production and Product Development teams.
- A collaborative, diverse and inclusive workplace culture.
Diversity and Inclusion
Global Fashion Group embraces diversity and equal opportunity. We are committed to building an inclusive and diverse team that represents a wide range of backgrounds, experiences and perspectives.
We welcome applications from all qualified candidates and comply with all applicable laws and regulations relating to non-discrimination, work authorization and employment eligibility.
Apply Now
If you are passionate about garment quality and want to be part of an international fashion e-commerce business, we would love to hear from you.
Join GFG / THE ICONIC and help us deliver high-quality Own Brand products to our customers.
Skills Required
- 5-10 years of experience in garment quality control, quality assurance or production within the fashion/apparel industry
- Strong knowledge of garment construction, fabric types and quality standards for women's and men's fashion
- Experience across wovens, knits and sweaters
- Solid understanding of AQL inspection standards and sampling methodologies
- Ability to read and interpret tech packs, garment specifications and measurement charts
- Excellent written English with ability to communicate with Australia-based head office
- Confident user of digital tools, including email, Excel / Google Sheets and QC reporting platforms
- Willingness and ability to travel across key garment manufacturing regions in China as required
- Self-motivated, detail-oriented and able to work independently across multiple factory sites
- Strong communication and interpersonal skills to work with suppliers and cross-functional teams
- Honest, respectful and solution-oriented communication style
What We Do
ZALORA is Asia’s leading online fashion, beauty and lifestyle destination, part of Global Fashion Group. As one of the region’s pioneer large scale e-commerce platforms, ZALORA has established a strong presence throughout the region, particularly in Singapore, Indonesia, Malaysia, Brunei, the Philippines, Hong Kong, and in Taiwan, enjoying over 50 million monthly visits. With an extensive collection of top international and local brands, ZALORA is a curated platform, featuring all the things shoppers love in one place. Customers can discover authentic products from over 3000 brands across categories, from apparel, shoes, accessories, beauty, pre-loved, and lifestyle, including essentials and home & living products. As a customer-first brand, ZALORA is powered by a team of committed innovators, providing a seamless shopping experience across mobile, tablet, and desktop. With a broad network of logistical service, ZALORA is known for speedy and reliable deliveries, as well as offering multiple payment methods, including cash-on-delivery across its markets. ZALORA provides up to 30-day free returns and free delivery after a certain spend. ZALORA continues to delight shoppers with their unlimited next-day delivery subscription, ZNow, and give customers more value with ZALORA’s signature Cashback programme. ZALORA also made it easier for shoppers to buy products based on their style inspiration with ZALORA’s visual search function, Complete the Look and Get the Look feature! ZALORA prides itself to be an industry enabler through innovations like our data analytics platform, TRENDER, that provides brand partners valuable insights and 1SS (One-stock solution) a modular multi-channel e-commerce fulfillment service, allowing brand partners to consolidate their stocks in ZALORA’s e-fulfillment centres. Putting the customers and brand partners at the centre of our innovation, ZALORA is the online destination that connects everyone to the limitless world of e-commerce.
