The Product Quality Assurance Analyst monitors and improves the quality of our furniture products by collecting, analyzing, and interpreting data from production processes, customer feedback, and testing results. This role requires an analytical mindset, proficiency with data management tools, and the ability to translate insights into actionable strategies to enhance product quality. Based in the Bob’s Home Office or Distribution Center in Taftville, with some limited remote work, this position may require occasional domestic travel to supplier sites, manufacturing facilities, trade shows, and Bob’s distribution centers.
What You’ll Bring to Bob’s
At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by technical expertise, data analysis skills, problem-solving abilities, cross-functional collaboration, and a strong customer focus. If you thrive in a dynamic environment and enjoy leveraging your skills to make an impact, this is the perfect opportunity for you!
Key Skills for Success
Core Competencies & Expertise
- Strong knowledge of quality assurance methodologies and tools.
- Proficiency in collecting, analyzing, and interpreting quality-related data from production, testing, and customer feedback systems.
- Skilled in developing reports, dashboards, and visualizations to communicate findings.
- Ability to evaluate manufacturing and product development processes to identify inefficiencies and quality concerns.
- Knowledge of industry-specific quality standards (e.g., BIFMA, ANSI).
- Proficiency in Microsoft Office Suite and quality management software.
Preferred Competencies & Skills
- Familiarity with Six Sigma or Lean Manufacturing principles.
- Experience with predictive data modeling for quality issue prevention.
- Excellent analytical and problem-solving skills.
- Strong communication and interpersonal skills.
- Attention to detail with a continuous improvement mindset.
- Ability to work independently and collaboratively in a cross-functional environment.
Minimum Qualifications
- Preferred: Bachelor’s degree in Data Analytics, Quality Assurance, Statistics, or related field; Master’s degree is a plus.
- Minimum Education: High school diploma or vocational high school.
- Minimum of 3 years of experience in quality assurance, preferably in the furniture or retail industry.
- Proven experience with QA technologies, systems integration, and data analysis/reporting tools.
Physical Demands
- Ability to sit, walk, stand, bend, stoop, kneel, reach, twist, push, pull, climb, balance, crouch, and handle/move items weighing up to 50 lbs. without assistance.
- Ability to move objects up to 100 lbs. with or without reasonable accommodations.
- Ability to move throughout all areas of stores and distribution centers.
- Work includes office-based tasks, product reviews in warehouse settings, and walking during field visits.
Benefits & Perks
- Competitive Medical, Dental, and Vision Insurance.
- Generous paid time off, including vacation, personal days, sick leave, holidays, and your birthday!
- 401(k) Profit Sharing Plan with generous company match.
- Pet insurance and employer-paid life insurance options.
- Professional development opportunities, tuition reimbursement, and career progression pathways.
- Employee discount from Day 1, plus exclusive partner discounts.
Our Culture & Core Values
At Bob’s, we believe in fostering a positive, inclusive, and skill-driven work environment. Our core values—Honesty, Integrity, Transparency, Community, Safety, Diversity, Accountability, and Fun—guide everything we do. We’re not just a workplace; we’re a team that supports and celebrates each other!
Diversity is a Core Value at Bob’s
At Bob’s Discount Furniture, we want you to feel at home. Whether you’re shopping with us or part of the Bob’s team, you are valued, appreciated, and free to be who you are. We are committed to creating a workplace as diverse as the communities we serve and providing equal employment opportunity to all.
Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities:
$71,000 - $90,000
It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law.
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What We Do
When Bob Kaufman opened the first Bob’s Discount Furniture in Newington, Connecticut in 1991, he had a mission: to provide unmatched value while never sacrificing integrity or honesty to do so, meaning no deception or phony gimmicks. That became “the Bob’s Way,” and it remains our approach to this day, with more than 170 home furnishings stores located across the U.S. Shop in-store and online at mybobs.com Our mission extends beyond just providing excellent furniture at everyday low prices, though. We also have a goal to help better the communities surrounding each of our locations through the Bob’s Outreach program and the Bob’s Discount Furniture Charitable Foundation, but those are just the beginning. We donate a total of more than $2.75 million to charities each year because we believe that giving back is our responsibility and privilege as a company. In addition to offering high-quality products at unbeatable prices, we also aim to provide an unparalleled shopping experience with on-the-house treats. Pop into one of our in-store cafés and you’ll see that we also collect donations. All the money collected through Bob’s Café Collections for a Cause is matched by Bob’s, and 100 percent of those donations go to a number of charities such as the Special Olympics and Operation Homefront. Interested in a career with Bob’s? We employ 5,000 employees across our 160 locations, all of whom contribute to the high level of integrity and transparency Bob’s is known for. We provide career growth and training as well as competitive compensation and benefits in a fun and fast-paced environment. Join us in our goal to make Bob’s a household name in furniture from coast to coast by looking into our job listings on LinkedIn as well as https://www.mybobs.com/careers. If you’d like to get to know more about our company and why we take such pride in what we do, connect with us on Facebook at https://www.facebook.com/mybobs/ and follow us on Instagram & Twitter @MyBobs.
