Product & Propositions Engagement Content Manager @DARWIN

Company:Mercer

Description:

The role of Darwin Product & Propositions Engagement Content Manager provides a critical link between the facts, features and benefits of Darwin’s products and propositions and the skilful translation of them into compelling content, tailored to the needs of a range of internal stakeholders. The role is responsible for creating content of varying formats to ensure internal colleagues have what they need at their fingertips – ranging from technical guides to sales enablement materials and guides for clients - to help convey our award-winning employee benefits software to the market and to clients.

The role will also assist with broader engagement, enablement and marketing activities to deliver an overall, year-round, engaging programme of activities to ensure relevant colleagues are always clear on the Darwin proposition and Darwin product developments. The role will work closely with product, propositions and marketing teams to translate stakeholders requirements into the right toolkit of materials and to deliver the programme of compelling engagement activities.

We will count on you to:

• Proposition enablement for client and commercial teams including client and colleague support collateral, technical product guides, value proposition presentations, ‘reasons to believe’ etc.
• A range of regular communications to ensure colleagues are always up to date with new developments or changes in Darwin
• Assisting with both internal and client events, such as communication of Darwin’s development roadmaps
• Support development of proposition and solution training programmes to support our teams
• Recommending engagement best practice and implementing continuous monitoring and improvement activities
• Internal stakeholder communications
• Supporting MMB commercial marketing with the revision and creation of client-facing content

What you need to have: 

• Must have experience of technical and product marketing content creation, with skills to produce clear and engaging copy. Some desk top design capabilities would also be desirable
• Excellent writing skills, with high attention to detail of both content and presentation impact, and ability to work to and apply brand guidelines

• Proactive attitude, with confidence to drive tasks forward and extremely well organised to ensure deadlines are achieved and needs prompted
• Strong evidence of striving for best practice and continuous improvement to deliver a highly compelling engagement experience
• Strong stakeholder management and ability to communicate amongst a wide range of varying stakeholders and ability to influence and communicate persuasively to our management team, clients, partners and prospects
• High comfort level in reporting and analysis
• Strong internal drive and determination which enables you to thrive in a changing, fluid organisation.
• Commercial outlook and understanding of client and channel need

Why join our team:

• We help you be your best through professional development opportunities, interesting work and supportive leaders.
• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
• An opportunity to work in a fast-growing, innovative company with lots of room for progression and career growth.
• A fail-friendly environment that encourages learning and initiative.
• A yearly budget and the opportunity to build your flexible benefits package (up to 20% of your annual salary);
• 30+ days off (25 legal days off, 1 extra day off on your birthday, public holiday replacement days, extra buy/sell from your benefits budget);
• Performance Bonus scheme
• Matching charity contributions, charity days off, and the Pay it Forward charity challenge.
• Core benefits - Pension, Life and Medical Insurance, Meal Vouchers, Travel Insurance.
• We champion flexible working, and our mission is to help you find YOUR work-life balance, whether that's standard working or flexitime working

Mercer, a business of Marsh McLennan (NYSE: MMC), is a global leader in helping clients realize their investment objectives, shape the future of work and enhance health and retirement outcomes for their people. Marsh McLennan is a global leader in risk, strategy and people, advising clients in 130 countries across four businesses: Marsh, Guy Carpenter, Mercer and Oliver Wyman. With annual revenue of $23 billion and more than 85,000 colleagues, Marsh McLennan helps build the confidence to thrive through the power of perspective. For more information, visit mercer.com, or follow on LinkedIn and X.Marsh McLennan is committed to creating a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.

Marsh McLennan is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh McLennan colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.