The Role
As a Product Owner at Beam Benefits, you'll define and execute product strategies, enhance operations, collaborate cross-functionally, and analyze product performance to optimize efficiency and customer satisfaction.
Summary Generated by Built In
Beam Benefits is focused on driving profitable growth and optimizing our insurance operations for long-term success. We are seeking a Product Owner to support strategic initiatives by bridging Business Operations, Engineering, and Insurance Product Management. Your role will be to define and deliver product solutions that balance operational efficiency, enterprise partner needs, and user experience, ultimately contributing to Beam’s strategic and financial growth.
This role requires comfort working in both enterprise SaaS and custom development environments. You’ll often collaborate directly with external partners and must be able to balance structured product practices with real-world flexibility. Beam operates as a lean organization, so we're looking for someone who is not only strategic, but also willing to roll up their sleeves and work cross-functionally to get things done. This is an excellent opportunity for a product professional who thrives in dynamic environments and can balance big-picture thinking with hands-on execution to drive meaningful outcomes
What You Will Do:
- Product Ownership & Execution:
- Define and execute product initiatives that contribute to operational efficiency, customer satisfaction, and business growth.
- Identify opportunities for process improvements and workflow automation to enhance digital and operational capabilities.
- Develop and manage product roadmaps that align with business objectives and operational needs.
- Work with Business Operations to translate strategic priorities into actionable product initiatives and measurable KPIs. Work across both standardized product development and custom enterprise implementations, adapting delivery models and timelines to meet varied partner needs
- Cross-Functional Collaboration:
- Act as a liaison between enterprise partners and internal teams (e.g. Business Ops, Engineering, Insurance Product Management, and Data), ensuring alignment on goals, delivery expectations, and execution across varied work streams.
- Partner with Finance, Sales, and Customer Success teams to understand business needs and drive initiatives that support customer acquisition and retention.
- Work closely with the Insurance Product team to ensure product strategies align with underwriting rules, actuarial models, and regulatory requirements.
- Collaborate with Engineering to ensure solutions are scalable, reliable, and aligned with business needs.
- Operational & Digital Enhancement:
- Analyze product performance data and user feedback to identify trends, opportunities, and areas for improvement.
- Support initiatives to optimize operational processes and leverage digital tools to enhance efficiency and customer experience.
- Contribute to continuous improvement efforts, refining workflows, digital experiences, and AI strategies.
- Step into high-impact work across strategy and execution in a lean environment, driving progress even amid ambiguity.
- Performance Monitoring & Impact Measurement:
- Track and analyze key product and business metrics, such as customer engagement, operational efficiency, and conversion rates.
- Provide insights and recommendations to stakeholders based on data-driven analysis.
- Assist in planning and managing product releases, ensuring timely delivery.
What Skills Will Help You Be Successful
- 3+ years of experience in product management, business operations, or a related field.
- Experience in insurance, insuretech, or fintechStrong understanding of business processes, customer needs, and digital product development.
- Strong ability to define and negotiate Minimum Viable Products (MVPs), balancing partner needs, technical constraints, and business priorities.
- Ability to think end-to-end across business processes, connecting operational workflows to user needs, product design, and technical implementation.
- Ability to analyze data and leverage insights to drive product decisions.
- Excellent communication and stakeholder management skills.
- Experience with Agile methodologies and product lifecycle management.
- Familiarity with UI/UX best practices, CRM systems, or automation tools is helpful but not required
Joining Beam Benefits Means:
Working in a complex and dynamic business, simultaneously serving customers across employee benefits insurance product lines and growth and service channelsCollaborating with a diversely skilled team to continuously expand impactBeing empowered as an owner and expert - every role at Beam is a Being motivated by improving how people access employee benefits and how SMBs compete for talent
Top Skills
Agile Methodologies
Automation Tools
Crm Systems
Ui/Ux Best Practices
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The Company
What We Do
Beam is a digital-first provider of dental benefits for businesses in over 40 states. Beam’s product experience focuses on ease-of-use and tailored pricing that is fundamentally built on preventive care. Beam is the only dental benefits company to incorporate rewards for dental hygiene into policy pricing. Learn more about how the company is modernizing dental care at www.beam.dental.
