POSITION OVERVIEW: Product Owner, Group Benefits Technology
About Guardian
Every day, Guardian helps our 29 million customers realize their dreams through a range of insurance and financial products and services. Our Purpose, to inspire well-being, guides our dedication to the colleagues, consumers, and communities we serve. We know that people count, and we go above and beyond to prepare them for the life they want to live, focusing on their overall well-being — mind, body, and wallet. As one of the largest mutual insurance companies, we put our customers first. Behind every bright future is a Guardian. Learn more about Guardian at guardianlife.com.
About the Opportunity
- You will be a key contributor to the product vision, capturing and prioritizing requirements, creating a roadmap, and facilitating successful product implementation in EBTS (Enterprise Business & Technology Services) Applied Innovation Team.
- You will work closely with our user experience, development, quality assurance teams in addition to other internal stakeholders to deliver new capabilities to both internal and external customers.
You will:
- Serve as product and project owner on several high impact deliverables.
- Collaborate with internal stakeholders, including cross-functional teams and business units, to understand their needs, translate them into technical solutions / user stories, and set expectations.
- Partner with technology teams to meet the overall release plan at the project and team level, understand blockers/limitations and their impact on the product and relevance to end users.
- Set priorities, create a roadmap, and establish clear objectives for the technology team responsible for building and enhancing the product.
- Create release and launch plans in coordination with the Business and Engineering teams.
- Grooming and prioritization of the backlog.
- Monitor and analyze key performance indicators (KPIs) and user feedback to identify opportunities for improvement and drive continuous enhancements (feedback loops).
- Stay up to date with industry trends, emerging technologies, and best practices related to insurance and user experience.
- Filter requests—pushing back when necessary—and prioritize requests in order to keep the team focused on delivering impactful solutions.
You Are:
- Output oriented: Biased toward action and delivering quantifiable results. Passion for driving continuous improvement and delivering value to the organization. You are proactive/ self-driven and can operate with minimal supervision
- Data Driven and Customer Focused: Detail-oriented with strong analytical and problem-solving abilities that balances quantitative and qualitative inputs to optimize the user experience and/or business objectives.
- Team Player: You enjoy working with diverse people and driving the team toward a common goal. You value establishing long-lasting relationships.
- Intellectually curious: You have an appetite to learn new things and are comfortable speaking up and challenging the status quo. You are comfortable with ambiguity and can easily adapt to changing priorities, manage multiple tasks, and meet deadlines in a fast-paced environment.
You Have:
- Bachelor's degree in Computer Science, Information Systems, or a related field, or equivalent experience.
- At least 8 years of digital or technical experience, as a Product Owner, Product Manager, or in a similar role, a plus if in a technical or regulated environment.
- At least 3 years of Agile experience or a demonstrable understanding of Agile methodologies (Scrum, Kanban, SAFE, etc.)
- Familiarity with Jira or similar backlog management tools and software development lifecycle methodologies
- Experience working on both customer facing products as well as backend products (DBs and APIs)
- Knowledge of data privacy regulations, and security best practices is a plus.
- Ability to break down technical issues into easily digestible data points for stakeholder consumption.
- Excellent communication skills and a high level of emotional intelligence to effectively collaborate with cross-functional teams and stakeholders.
- Demonstrated ability to initiate, define and deliver on strategic initiatives.
- History of working well in a group setting and proven ability to deliver results.
This position can be based in any of the following locations:
GurgaonCurrent Guardian Colleagues: Please apply through the internal Jobs Hub in Workday
Guardian Life Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Guardian Life and has not been reviewed or approved by Guardian Life.
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Leave & Time Off Breadth — Leave appears unusually expansive, including unlimited paid time off for most roles plus additional time for volunteering, bereavement, jury duty, and personal holidays. Paid parental leave is repeatedly positioned as a standout element of the overall package.
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Healthcare Strength — Healthcare coverage is described as broad, spanning medical, dental, vision, telemedicine, second opinions, and multiple supplemental insurance options. Mental-health support is also emphasized through dedicated services and platforms.
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Wellbeing & Lifestyle Benefits — Lifestyle-oriented benefits extend beyond core insurance, including fitness membership and equipment reimbursement and access to caregiving support resources. These offerings reinforce a whole-person approach that can increase perceived total rewards value.
Guardian Life Insights
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What We Do
Who we are Guardian makes a difference in the lives of people when they need us most. With over 160 years of stability and fiscal integrity, we are a trusted resource to generations of families and business owners, inspiring well-being and helping build financial confidence. Today, we stand behind 29 million consumers, helping them prepare and plan for a bright future for themselves and their families. We help business owners care for their employees. And we help people recover and thrive in times of unexpected loss. As a modern mutual insurance company, we believe in driving value beyond dividends. We invest in our colleagues and are building a progressive, innovative and inclusive culture. We uplift individuals and communities through thoughtful social and environmental programs. What we stand for In 1860, a community of immigrants joined together to insure and protect their businesses and families. They were guided by powerful ideals that we’ve continued to stand behind and evolved throughout the years: we do the right thing, we believe people count, we courageously shape the future together, and we go above and beyond for the people we serve. Guardian employees embrace and live by these values every day. They remind us to put people at the heart of all we do so that we can help protect what matters most to you. Want to help bring these values to life? Join us for a rewarding career and the opportunity to shape the future. Disclosures: Financial information concerning Guardian as of December 31, 2022, on a statutory basis: Admitted assets = $76.0 billion; liabilities = $67.2 billion (including $55.0 billion of reserves); and surplus = $8.8 billion. Dividends are not guaranteed. They are declared annually by Guardian’s Board of Directors. Guardian® is a registered trademark of The Guardian Life Insurance Company of America. © Copyright 2023 The Guardian Life Insurance Company of America 2023-156184 Exp. 5/25
