Company Description
Avec plus de 75 ans d'expérience et un réseau international exhaustif, Coface est un acteur mondial de premier plan de l'assurance-crédit et de la gestion des risques. Coface est également un expert reconnu de l'information d'entreprise, de la caution, du risque politique, du recouvrement de créances et de l'affacturage. Nous aidons nos clients à sécuriser leurs activités pour construire des entreprises plus performantes, en toute confiance
Job Description
The Product Owner (PO) is the representative of the trade responsible for defining the needs, priorities, expected benefits and the roadmap for the realization or evolution of an application solution ("Product") on its perimeter. It accounts to the business Sponsor and is legitimate to make all decisions on this perimeter/product.
As part of the Group Commercial department, reporting to the Head of Group Commercial Back Office, will be in charge of:
- Collects and synthesizes the needs of the trade on the perimeter, priorities, objectives and expected benefits Defines the business case of the project or evolutions, and the target for user experience.
- Provides Business processes and the necessary changes for the proper use of the product.
- Is responsible of roadmaps, schedules, scope of releases and any changes that may occur in the life of the product with the support of the Head of Group Commercial Back office.
- Guarantees the business feasibility (including regions) Ensures that the roadmap is in line with the budget.
- Is responsible for User Acceptance testing.
- Defines the success criteria for the project or product deliveries (tests) and validates the production and opening of the service to users with the support of the Head of Group Commercial Back office.
- Manages, prioritizes, and referees all the users demands for the perimeter, throughout the life of the product, according to the business priorities, the technical costs/constraints and the expected benefits.
- Is responsible for the mobilization and the involvement of the business resources necessary for the evolutions and the good implementation of the application (data quality and user tests)
- Is responsible for the adoption and success of the Autonomy with the users. Manages communication to users and their feedback.
- Defines the need for change management, possibly with the support of a change manager and assure the communication with end users.
Qualifications
Skills:
- Trade Credit Insurance Expertise with experience in Account management, Sales, Commercial underwriting, or back-office team).
- Excellent written and oral communication skills, sense of listening in English.
- Capacity for meeting, collaborating, negotiating with users and Business Technology teams, building consensus Ability to make decisions without total visibility, ability to adapt to frequent changes and contingencies.
- Ability to take a step back, strong ability to prioritize and relativize business needs.
- Capacity for leadership, decision-making, ability to take responsibility.
- Team spirit, ability to mobilize employees.
Additional Information
What We Do
With over 75 years of experience and the most extensive international network, Coface is a leader in trade credit insurance & risk management, and a recognized provider of Factoring, Debt Collection, Single Risk insurance, Bonding, and Information Services. Coface’s experts work to the beat of the global economy, helping ~50,000 clients in 100 countries build successful, growing, and dynamic businesses. With Coface’s insight and advice, these companies can make informed decisions. The Group' solutions strengthen their ability to sell by providing them with reliable information on their commercial partners and protecting them against non-payment risks, both domestically and for export. In 2023, Coface employed ~4,970 people and registered a turnover of €1.868 billion.
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