Product Owner

The Company

Cover Genius is a Series E insurtech that protects the global customers of the world’s largest digital companies including Booking Holdings, owner of Priceline, Kayak and Booking.com, Intuit, Uber, Hopper, Ryanair, Turkish Airlines, Descartes ShipRush, Zip and SeatGeek. We’re also available at Amazon, Flipkart, eBay, Wayfair and SE Asia’s largest company, Shopee. Our partners integrate with XCover, our award-winning insurance distribution platform, to embed protection for millions of customers worldwide each year.

Our team and products have been recognized with dozens of awards including by the Financial Times which ranked Cover Genius as the #1 fastest-growing company in APAC in 2020. Our diverse team across 20+ countries and many language groups commit itself to diverse cultural programs, in particular “CG Gives” which makes social entrepreneurs out of us all and funds development initiatives in global communities.

Our People are

Bold, Authentic, Purposeful and Inspired

Our People are not

Perfect, Traditional, Complacent or Cautious

As the Product Owner for our Content Management System (CMS), you will be pivotal in translating the product vision and stakeholder needs into tangible solutions, driving the successful delivery of product features and enhancements.

Reporting to the Product Manager, you will be responsible for managing the product backlog, prioritizing tasks based on business value, and acting as the primary liaison between the development team and stakeholders, including content operations, translators, and external services such as Twilio and SendGrid.

In this role, you will focus on delivering customer-centric solutions by refining user stories, leading sprint planning, and ensuring alignment with the overall product strategy. A key aspect of your responsibility will include staying up-to-date on regulatory changes in the communications space, collaborating with cross-functional teams to ensure compliance across all customer communication channels

What will your day look like?

• Manage and prioritise the product backlog in alignment with the overall product strategy and stakeholder requirements
• Collaborate with the Product Manager to define product deliverables and communicate progress to the wider team
• Work closely with the engineering team, ensuring clarity on product requirements and supporting them throughout the sprint process
• Write clear and concise user stories, ensuring acceptance criteria are well defined
• Conduct sprint planning, backlog refinement, and daily stand-ups to facilitate agile processes
• Act as a primary point of contact for the development team, clarifying any questions or issues regarding user stories
• Ensure delivered features meet business goals and stakeholder expectations by participating in regular sprint reviews, stakeholder meetings and retrospectives
• Collaborate with stakeholders (Product and non-tech stakeholders) to ensure successful execution of key initiatives
• Assist in exploratory data analysis, gathering customer and stakeholder insights to guide product enhancements
• Track, document and report on product performance, sharing regular updates with internal teams and stakeholders

What you will bring:

• 3-5 years of experience in a product owner or similar role in an agile software development environment
• Strong understanding of agile methodologies and hands-on experience with managing product backlogs and user stories
• Demonstrated experience working closely with engineering teams to deliver high-quality software products
• Experience with working with diverse stakeholders, ensuring solutions are built to solve real-world problems
• Excellent written and verbal communication skills with a proven ability to clearly articulate complex ideas
• Ability to work collaboratively with cross-functional teams to achieve business goals
• Strong analytical skills with experience in exploratory data analysis using tools such as SQL or Big Query
• Bachelor's degree in a relevant technical field (e.g., Computer Science, Engineering) or equivalent work experience
• Demonstrated passion for digital products, user experience, and agile development practices
• Experience working in fast-paced environments, ideally within a high-growth tech startup or global internet company
• Proven track record of delivering product features on time and with measurable business impact

To help us level up you will have:

• Strong sense of ownership and accountability over product delivery
• Highly organised with exceptional attention to detail
• Ability to work effectively under pressure and within tight timelines
• Collaborative and open-minded, with a positive approach to change and process improvement
• Driven by results, with a “good enough is not enough” mentality
• Strong sense of urgency, ensuring issues are addressed in a timely manner
• Able to balance competing priorities and navigate stakeholder expectations
• Passion for driving product success and customer satisfaction.

Cover Genius not only cares about being the best in our industry, we care about our team. We’re a business that understands life can be fluid and so we flex to ensure we provide the environment to suit that. What does that mean?

• Flexible Work Environment - we are outcome focussed and understand that for our people to perform at their best flexibility is critical.

• Employee Stock Options - we want our people to share in our success, we reward them with ownership for their contribution in creating a world-class company.

• Work with like-minded people who are passionate about both the work we're doing and giving back. Our CG Gives programs enables us to all become philanthropists through our peer recognition and rewards system.

• Social Initiatives - pictures speak a thousand words!

Sound interesting? If you think you have the best composition of the above, send us your resume and let's chat!

* Cover Genius promotes diversity and inclusivity. We don't tolerate discrimination, demeaning treatment of anyone, or harassment due to race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or any other legally protected status.