Product Owner

Job Type:

Permanent

Build a brilliant future with Hiscox
 

About Hiscox

Hiscox is a leading specialist insurer dating back to 1901 and currently has offices in 11 countries throughout the UK, Europe and the US. We are not a traditional insurer. We target niche risks that other insurers often find too complex to underwrite, such as emerging professions, media and entertainment, technology/data privacy, management liability, kidnap and ransom, and fine art.

Why Hiscox in the US?

The Hiscox US division was established in 2006 and is now the fastest-growing division within the Hiscox Group.

Hiscox US offers a work environment where you are encouraged to challenge convention and find creative ways to solve core problems. The entrepreneurial spirit is alive and well in our US division and we continue to lead by example. As a Product Owner, running the Agile Team to deliver the objectives of the US Portfolio will be paramount to our continued success in the market.

The US Change Team collaborates with all areas of the US business unit to design and build market leading capabilities across our people, processes and systems. Our goal is to embed lasting changes that deliver measurable benefit to our customers and help us reach our strategic goals. Working on our team is exciting and fast-paced. We shape and build the future of the US Business.

Summary

Our mission is to enhance the experience of our clients, agents, and partners by integrating innovative technology solutions into our business. We are seeking a Product Owner with a strong outcome-based methodology, who will own a critical part of our Digital partner value chain (Partner data and reporting). The ideal candidate will be dedicated to articulating and managing a roadmap that aligns technical solutions with outcome-based business problems.

Job Responsibilities

• Own and have a deep understanding of the end-to-end Partner data and reporting solutions, including IVANS and our Uniform Daily Reports FTP. This will involve driving an outcome-based roadmap focused on achieving our business objectives.

• Lead a culture focused on outcome-based discovery. This includes forming questions such as ‘how to improve Partner data reporting and accuracy by X%’ and using that as the guide to identify the behavior we want to drive and inform the results we expect.

• Operate with a strong MVP (Minium Viable Product) mentality, pushing the team to apply critical thinking to the trade-offs between level of effort and outcome.

• Prioritize and manage a backlog,

• Build requirements to inform your engineering team partners what needs to be built. This includes user product requirements documentation, distilling user needs & product features into stories and manageable development work items.

• Continually manage & groom product backlogs and participate in daily scrum ceremonies (standups, planning, reviews, and retrospectives) as well as user acceptance testing.

Qualifications

• A passion for technology and 3+ years of experience building software products for external customers, with an emphasis on data related products

• Experience using an outcome-based product framework

• Candidates with experience in property & casualty insurance data products such as IVANS will be prioritized

• Knack for gleaning customer insights from quantitative and qualitative data and utilizing an OKR framework.

• Excellent communication skills, written & verbal. Must be comfortable presenting to customers and internal audiences.

• Strong technical understanding, and/or engineering experience preferred. Must establish credibility with engineers in an agile environment.

• Ability to drive cross-functional teams to ship products/features on aggressive timelines.

• Owner mentality: high accountability for your actions & results.

• Experience operating in fintech/Insurtech or other regulated environments preferred.

• Experience with system design, architecture, and leveraging 3rd party tooling preferred.

Diversity, Inclusion and Hybrid Working 

At Hiscox we care about our people. We hire the best people for the job, and we are committed to diversity and creating a truly inclusive culture, which we believe drives success. We have also learned that working life does not always have to be in the office and support hybrid ways of working to encourage a healthy work life balance.

We anticipate the successful candidate for this role will be in the office approximately 2 days a week We see it as the best of both worlds: structure and sociability on one hand, and independence and flexibility on the other. 

You can follow Hiscox on LinkedIn, Glassdoor, and Instagram (@HiscoxInsurance)

What We Offer

• 401(k) with competitive company matching 

• Comprehensive health insurance, vision, dental and FSA plans (medical, limited purpose, and dependent care)

• Company paid group term life, short- term disability and long-term disability coverage 

• 24 Paid time off days plus 2 Hiscox days,10 paid holidays plus 1 paid floating holiday, and ability to purchase up to 5 PTO days 

• Paid parental leave 

• 4-week paid sabbatical after every 5 years of service 

• Financial Adoption Assistance and Medical Travel Reimbursement Programs 

• Annual reimbursement up to $600 for health club membership or fees associated with any fitness program 

• Company paid subscription to Headspace to support employees’ mental health and wellbeing 

• 2023 Gold level recipient of Cigna’s Healthy Workforce Designation for having a best-in-class health and wellness program 

• Dynamic, creative, and values-driven culture 

• Modern and open office spaces, complimentary drinks 

• Spirit of volunteerism, social responsibility, and community involvement, including matching charitable donations for qualifying non-profits via our sister non-profit company, the Hiscox USA Foundation 

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Work with amazing people and be part of a unique culture