Product Owner

Posted Yesterday
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2 Locations
In-Office or Remote
Expert/Leader
Big Data • Cloud • Information Technology
The Role
Leads the design, implementation, integration, and continuous improvement of enterprise Warehouse Management Systems. Translates warehouse and supply chain needs into requirements, user stories, configurations, and functional designs; manages Agile delivery, backlog refinement, sprint activities, UAT, and releases; coordinates integrations with ERP, TMS, OMS, and automation platforms; troubleshoots complex issues and ensures governance and documentation standards.
Summary Generated by Built In

At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.

We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways. 

Are you curious about being part of our growth stor​y while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.

Iron Mountain is seeking an experienced, motivated Product Owner (WMS Implementation Lead) to join our IT & Operations team.

In this role, you will be responsible for supporting the design, implementation, and continuous improvement of enterprise Warehouse Management System (WMS) solutions. You will serve as the primary bridge between warehouse operations, supply chain stakeholders, and IT development teams to ensure successful delivery of WMS capabilities aligned with operational and strategic business objectives.

What You'll Do (Responsibilities)

In this role, you will:

  • Drive Solution Design & Requirements: Analyze warehouse and supply chain processes to translate operational needs into detailed functional requirements, user stories, technical specifications, and system configurations.
  • Manage Agile Delivery & Execution: Lead Agile delivery activities, including product backlog refinement, sprint planning, sprint reviews, user acceptance testing (UAT), and release planning.
  • System Integration & Collaboration: Collaborate with enterprise architects, system integrators, and cross-functional teams to integrate WMS with ERP, TMS, OMS, and warehouse automation platforms.
  • Operational Optimization & Troubleshooting: Identify potential risks and dependencies, evaluate process automation opportunities, and resolve complex system issues to maximize warehouse productivity.
  • Governance & Standards: Maintain comprehensive functional designs and documentation while ensuring solutions comply with enterprise architecture standards and IT best practices.
What You'll Bring (Skills & Qualifications)

The ideal candidate will have:

  • 10–12 years of overall experience supporting enterprise business systems within an IT environment.
  • 6–8 years of hands-on experience with major Warehouse Management Systems (WMS) such as Manhattan, Blue Yonder, SAP EWM, or similar platforms.
  • Deep expertise in core warehouse processes, including inbound receiving, outbound fulfillment, inventory management, warehouse execution, and internal movements.
  • Strong experience with Agile delivery frameworks, software development lifecycle (SDLC) processes, and WMS integrations (ERP, TMS, OMS, or automation technologies like robotics and RF systems).
  • Excellent analytical, problem-solving, documentation, and stakeholder collaboration skills.
  • Education: Bachelor’s degree in Information Technology, Computer Science, Supply Chain Management, Business Information Systems, or equivalent practical experience.
What We Offer (Benefits)
  • Location: South Africa
  • Competitive compensation package aligned with industry experience.
  • Flexible work options supporting a healthy work-life balance.
  • Comprehensive health, wellness, and retirement benefits.
  • Ample opportunities for continuous professional growth, skill development, and career advancement.

Category: Administrative Services

Skills Required

  • 10–12 years of overall experience supporting enterprise business systems within an IT environment
  • 6–8 years of hands-on experience with major Warehouse Management Systems such as Manhattan, Blue Yonder, SAP EWM, or similar platforms
  • Deep expertise in inbound receiving, outbound fulfillment, inventory management, warehouse execution, and internal movements
  • Experience with Agile delivery frameworks and software development lifecycle processes
  • Experience with WMS integrations involving ERP, TMS, OMS, warehouse automation, robotics, or RF systems
  • Strong analytical, problem-solving, documentation, and stakeholder collaboration skills
  • Bachelor’s degree in Information Technology, Computer Science, Supply Chain Management, Business Information Systems, or equivalent practical experience

Iron Mountain Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.

  • Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
  • Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
  • Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.

Iron Mountain Insights

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The Company
HQ: Boston, MA
32,000 Employees
Year Founded: 1951

What We Do

Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.

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