The Role
Owns and prioritizes the product backlog, translating product vision into executable goals, user stories, and iterative delivery plans. Partners with Product, Engineering, QA, Delivery, and business teams to maximize product value, manage risks, understand customer needs, and guide data-driven decisions. The role requires technical understanding of SaaS platforms, Azure, APIs, integrations, backend systems, data pipelines, analytics, and domain modeling.
Summary Generated by Built In
Role overview
We are seeking a Technical Product Owner with an understanding of SaaS platforms, Azure cloud with an opportunity to work with API-driven architectures, customer specific backend applications running, third-party integrations, data pipelines, and analytics, capable of managing a complex ecosystem of 30+ applications and driving product across business and engineering teams.
We’re looking for a Product Owner who will champion the value provided through a product (or product components), ensuring the solution solves a defined problem, and fulfils its objectives at a feature and system level. You will work within a cross-functional team to design and define products that reflect the business and product vision, and developing a path to iteratively execute on that vision, collaborating closely with the Product Manager regarding scope, and Delivery managers, Developers, & QA to implement and test.
As such you will be a good listener, storyteller and influencer with strong communication skills.
Key Responsibilities
• Working with the Product Manager, you will be responsible for understanding and breaking the vision into executable goals, driven by the value to be created, that can be achieved in an iterative manner within your team
• Maximise the value addition to the products
• Use a variety of approaches and techniques (e.g. user journeys, process mapping, use cases) to understand and communicate requirements
• Where necessary, translate external technical requirements and specifications and articulate these into detailed user stories underpinned by a sound understanding of the business objectives
• Own and evolve the team backlog, ensuring it is detailed, prioritised, well understood, up to date, properly estimated, relevant to delivery time scales. Collaborate with your team to write and manage user stories through to production
• Communicate proficiently with the development team to explain the product features that are to be implemented
• Collaborate within a cross-functional team, listening, facilitating and contributing to drive a common purpose, make decisions and achieve goals as an empowered, autonomous team
• Map and comprehend risks in delivering against goals alongside the Delivery Manager, reducing and resolving them where possible
• Develop an understanding of the relevant customer and market needs for your product, and consistently reflect these within the team
• Use domain modelling to design systems for maintainability, testability and incremental development, by understanding and describing entities and the relationships between them
• Provide data driven analysis, communicating the pros and cons, plus short- and long-term implications to make decisions in team
• Ensure that the product is compliant with all relevant regulations and standards, and managing any legal or ethical considerations relating to the product
• Continuously promote best product practises to foster new ways of working and ensure we deliver successful products
• Maximise the value addition to the products
• Use a variety of approaches and techniques (e.g. user journeys, process mapping, use cases) to understand and communicate requirements
• Where necessary, translate external technical requirements and specifications and articulate these into detailed user stories underpinned by a sound understanding of the business objectives
• Own and evolve the team backlog, ensuring it is detailed, prioritised, well understood, up to date, properly estimated, relevant to delivery time scales. Collaborate with your team to write and manage user stories through to production
• Communicate proficiently with the development team to explain the product features that are to be implemented
• Collaborate within a cross-functional team, listening, facilitating and contributing to drive a common purpose, make decisions and achieve goals as an empowered, autonomous team
• Map and comprehend risks in delivering against goals alongside the Delivery Manager, reducing and resolving them where possible
• Develop an understanding of the relevant customer and market needs for your product, and consistently reflect these within the team
• Use domain modelling to design systems for maintainability, testability and incremental development, by understanding and describing entities and the relationships between them
• Provide data driven analysis, communicating the pros and cons, plus short- and long-term implications to make decisions in team
• Ensure that the product is compliant with all relevant regulations and standards, and managing any legal or ethical considerations relating to the product
• Continuously promote best product practises to foster new ways of working and ensure we deliver successful products
Skills, Knowledge and Expertise
Product Ownership & Product Management
- 10-12 years experience managing and continuously developing software products.
- Ability to translate product vision into executable goals and delivery plans.
- Experience owning and prioritizing product backlogs.
- Strong user story creation, refinement, and backlog management.
- Ability to maximize product value and focus on customer outcomes.
- Experience working closely with Product Managers and cross-functional teams.
- Strong experience in Agile and Lean product development.
- Experience facilitating Agile ceremonies.
- Ability to work in customer-centric, data-driven, cross-functional teams.
- Capability to coach and promote Agile/Product best practices.
- Expertise in requirements gathering and documentation.
- Experience with:
- User journeys
- Process mapping
- Use cases
- Ability to convert complex business and technical requirements into actionable user stories.
- Strong analytical and problem-solving skills.
- Excellent communication and stakeholder management skills.
- Ability to influence decision-making and resolve conflicting viewpoints.
- Strong facilitation and collaboration skills.
- Ability to explain technical concepts to both business and engineering stakeholders.
- Data-driven mindset.
- Ability to leverage analytics and insights to guide product decisions.
- Experience presenting commercial and operational data clearly.
- Capability to assess short and long-term impacts of decisions.
- Understanding of SaaS platforms.
- Familiarity with:
- API-driven architectures
- Third-party integrations
- Backend applications
- Data pipelines
- Analytics solutions
- Ability to work effectively with engineering teams.
- System/domain modeling skills.
- Understanding of system maintainability, testability, and incremental delivery.
- Strong collaboration across Product, Engineering, QA, Delivery, and business teams.
- Ability to identify, manage, and mitigate delivery risks.
- Customer-centric mindset.
- Focus on commercial objectives and business outcomes.
About
At ParentPay Group, we believe that when schools run well, students thrive. That’s why we’ve spent decades building the operating system that supports well‑run schools – a seamless layer of tools, insights, and support that makes school life simpler for teachers, leaders, caterers, parents, and students alike.From cashless payments and parent engagement to catering management, library systems, and MIS platforms, we connect the everyday parts of education through simple, secure, and connected tools. What began as a way to make school payments easier has grown into Europe’s leading EdTech group – trusted by over 20,000 schools and 9 million users across the UK and Europe.Every day, our platforms process millions of payments, messages, and data points, quietly working in the background so schools can shine out front. Together, we’re helping schools save time, cut costs, and create more time for learning.ParentPay Group is more than a collection of brands. We are a group of people dedicated to supporting well‑run schools and giving time back to teachers, parents, caterers, admin staff – and most importantly, to students.
Skills Required
- 10-12 years of experience managing and continuously developing software products
- Experience translating product vision into executable goals and delivery plans
- Experience owning and prioritizing product backlogs
- Strong user story creation, refinement, and backlog management skills
- Strong experience in Agile and Lean product development
- Experience facilitating Agile ceremonies
- Expertise in requirements gathering and documentation
- Experience with user journeys, process mapping, and use cases
- Strong analytical, problem-solving, communication, stakeholder management, facilitation, and collaboration skills
- Experience leveraging analytics and insights to guide product decisions
- Understanding of SaaS platforms, API-driven architectures, third-party integrations, backend applications, data pipelines, and analytics solutions
- System and domain modeling skills, including understanding maintainability, testability, and incremental delivery
- Ability to identify, manage, and mitigate delivery risks
Am I A Good Fit?
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.
Success! Refresh the page to see how your skills align with this role.
The Company
What We Do
ParentPay Group is a leading European EdTech company that provides an integrated ecosystem of technologies for educational institutions. Their services include data management, cashless payments, parent engagement, meal management, and library systems. Their mission is to streamline administrative tasks for schools, allowing educators to save time and focus on teaching and supporting students, ultimately aiming to create more time for learning.
