Product Owner

ICON is a global healthcare intelligence and clinical research organisation united by a mission to bring new medicines and treatments to patients faster.

As a values-driven organisation, integrity, collaboration, agility, and inclusion are at the heart of how we work and interact with each other, customers, patients and suppliers.

Chennai, India

At ICON, we build technology solutions that accelerate clinical research and improve healthcare outcomes globally.

We are looking for a Product Owner who combines strong execution, product judgment, and collaboration to deliver high-quality enterprise products. This role is ideal for someone who thrives in complex, cross-functional environments, enjoys solving customer and business problems, and can translate product strategy into successful execution.

Working closely with Product Managers, Engineering, Business Analysts, PMO, Testing, Validation, and business stakeholders, you will own the delivery of one or more enterprise products or capabilities while ensuring every release delivers measurable customer and business value.

What You Will Be Doing

Product Ownership & Delivery

• Own the product backlog, prioritization, and release planning for one or more enterprise products or capabilities.
• Translate product strategy, business objectives, and customer needs into well-defined product requirements, user stories, and acceptance criteria.
• Make day-to-day prioritization decisions that balance customer value, business priorities, technical feasibility, and regulatory requirements.
• Lead products through the delivery lifecycle, partnering closely with engineering teams to ensure high-quality outcomes.

Cross-Functional Collaboration

• Partner with Product Managers, Engineering, Architecture, UX, Business Analysts, Testing, Validation, PMO, and business stakeholders to deliver customer-centric solutions.
• Facilitate alignment across cross-functional teams to remove delivery risks and accelerate execution.
• Ensure requirements are well understood, refined, and ready for development.
• Support product demonstrations, user acceptance activities, and release readiness.

Product Performance & Continuous Improvement

• Monitor product performance, customer feedback, and operational metrics to identify opportunities for continuous improvement.
• Support product adoption by working closely with business stakeholders during rollout and change activities.
• Identify opportunities to simplify workflows, improve usability, and increase operational efficiency through technology and automation.
   

What We're Looking For

• 7–10 years of overall experience, including 3–6 years in Product Ownership, Product Management, or a closely related product role.
• Experience delivering enterprise software, SaaS platforms, workflow products, or business-critical technology solutions.
• Strong experience managing product backlogs, prioritization, release planning, and Agile delivery.
• Demonstrated ability to make sound product decisions and manage trade-offs in complex enterprise environments.
• Experience partnering closely with engineering teams throughout discovery, development, testing, release, and adoption.
• Strong understanding of enterprise platforms, integrations, APIs, automation, and modern software delivery practices.
• Ability to mentor 3-4 junior BAs and support in hiring good BA talent.
• Excellent communication, stakeholder management, and cross-functional collaboration skills.
• High ownership mindset with the ability to operate independently and drive execution with minimal supervision.

Preferred Qualifications

• Bachelor's degree in Computer Science, Engineering, Information Technology, Business, or a related discipline.
• CSPO, PSPO, or equivalent Product Owner certification is a plus.
• Experience in Healthcare, Life Sciences, Clinical Research, CRO, HealthTech, MedTech, or other regulated industries is strongly preferred.
• Experience working with globally distributed teams and stakeholders.

What Success Looks Like

• Recognized as the trusted owner of their product area and delivery outcomes.
• Consistently delivers high-quality product increments that create measurable customer and business value.
• Demonstrates sound prioritization, product judgment, and execution excellence.
• Builds trusted partnerships across Product, Engineering, and business teams.
• Operates confidently in a complex, enterprise, and regulated environment.

What We Offer

• Opportunity to work on products that support clinical research and improve healthcare outcomes globally.
• An energized, collaborative, and truly global team environment.
• Exposure to complex enterprise platforms and technologies.
• A culture that values ownership, innovation, continuous learning, and customer impact.

Employment with ICON is contingent upon having the legal right to work in the country where the role is based.

Rewards & Benefits

ICON offers a competitive and comprehensive total rewards package designed to support your health, wellbeing, and career development.

Benefits may include:

• Competitive base salary and performance related incentives
• Health and wellbeing programmes including medical, dental, and vision coverage where applicable
• Retirement and pension plans
• Life assurance and disability coverage
• Employee assistance programmes and wellbeing resources
• Learning and development opportunities through structured training and career pathways

Benefits may vary depending on role and location.

Visit our careers site to read more about the benefits ICON offers.

Inclusion and Accessibility

ICON is an equal opportunity employer. We are committed to building an inclusive and accessible workplace where everyone feels valued and supported.

If you require reasonable accommodations during the recruitment process, please let us know or submit a request here.

Are you a current ICON Employee? Please click here to apply