Main Responsibilities
- Develop a deep understanding of customer behavior, needs, and pain points through direct feedback, research, and behavioral analysis.
- Monitor market trends and the competitive landscape to proactively identify opportunities for innovation and differentiation.
- Translate customer and market insights into clear product requirements and user-focused improvements that drive long-term engagement and satisfaction.
- Leverage data from multiple sources to make informed product decisions, prioritize development efforts, and resolve performance or usability issues.
- Define and track key performance indicators (KPIs), such as churn, retention, and user engagement, to measure product success and identify areas for growth.
- Design, execute, and interpret A/B tests and experiments to validate hypotheses and optimize user experience and conversion.
- Act as the primary link between stakeholders and the development team, ensuring shared understanding of goals, priorities, and product direction.
- Communicate product vision, progress, and changes clearly and regularly to internal teams and leadership, building alignment and trust across departments.
- Collaborate closely with cross-functional teams — including marketing, engineering, data, and design — to ensure cohesive execution and successful product delivery.
- Lead the Agile process within the team, keeping workflows focused, adaptive, and aligned with business objectives.
- Own the product roadmap and backlog, turning strategic goals into actionable initiatives and features.
Core Requirements
- Customer-Centric Mindset: Strong ability to understand user needs, gather insights, and turn them into impactful product features.
- Data-Driven Approach: Skilled in analyzing product metrics, running A/B tests, and making decisions based on data.
- Excellent Communication: Clear communicator with experience aligning stakeholders and collaborating across marketing, engineering, and design.
- Agile Experience: Solid knowledge of Agile methodologies and hands-on experience leading product development cycles.
- Strategic Thinking & Ownership: Ability to connect product work with business goals, prioritize effectively, and take full ownership of the product roadmap.
- Fluency in English: Able to communicate clearly and effectively in both written and spoken English.
- Technical Education (a plus): Background in a technical field (e.g., computer science, engineering) is considered a strong advantage.
Salary Range
- Monthly gross salary from 4700 - 6700 EUR.
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What We Do
Nord Security is one of the world’s leading providers of digital security and privacy solutions for businesses and individuals. We are a home for advanced security solutions that share the Nord brand and values. Today, our products are used by millions of customers worldwide and praised by all the major cybersecurity experts and top media outlets. Since 2012, we have been creating and building award-winning products: NordVPN - the fastest VPN on the planet, built to protect your online traffic and privacy with next-generation encryption. NordLayer - an adaptive network access security solution for modern businesses, helping organizations to fulfill scaling and integration challenges. NordPass - a password manager designed with the user in mind, from simplicity to security. Built using zero-knowledge encryption. NordLocker - a powerful end-to-end encryption tool for safely storing and sharing files. Comes with secure cloud storage. Our community of cybersecurity experts, software developers, engineers, data analysts, and other tech professionals share one common goal – create a safe cyber future for everyone. Explore our open positions here: https://nordsecurity.com/careers Or refer a friend or colleague: https://nordsecurity.com/referrals Learn about our Privacy notice for recruitment candidates here: https://bit.ly/3mJFoAy
