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We are united in our responsibility to create healthier futures
The Role
Lead organizational change management activities during mergers and acquisitions, ensuring user experience and effective communication strategies are implemented. Oversee end-user training and develop instructional content.
Summary Generated by Built In
Cencora, previously known as AmerisourceBergen, is a leading global pharmaceutical solutions organization centered on improving lives. Ranked #21 on the Global Fortune 500, our team members are united in our responsibility to create healthier futures.
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Job Details
The user experience is an integral component to any technology rollout, especially when integrating newly acquired entities into Cencora's IT environment. The OCM Lead role is uniquely focused on the user experience, working with project management and technical resources alongside key stakeholders in the acquired entities to ensure a seamless transition to Cencora.
Responsibilities:
Work Experience:
Skills and Knowledge:
Salary: 3,819.51 - 5,456.44 eur gross/month
What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Gross Salary Range (Monthly)
Affiliated Companies:
Affiliated Companies: World Courier (Lithuania) UAB
Our Shared Service Center in Lithuania is experiencing rapid growth and we have many diverse and exciting roles in Customer Service, Operations, IT, Finance and HR. Join us and make a positive impact on human and animal health.
Job Details
The user experience is an integral component to any technology rollout, especially when integrating newly acquired entities into Cencora's IT environment. The OCM Lead role is uniquely focused on the user experience, working with project management and technical resources alongside key stakeholders in the acquired entities to ensure a seamless transition to Cencora.
Responsibilities:
- Lead OCM-related activities during mergers, acquisitions, and divestitures
- Identify key stakeholders within the business
- Identify or develop means of communicating with users in the target businesses, both formal (email, newsletters, intranet) and informal (IM chats, "water cooler" conversations)
- Use or develop change champion communities to assist with change within the target businesses
- Develop and socialize OCM and communications plans
- Develop all project-related end user communications, including: Emails ,Intranet articles, PowerPoint presentations for stakeholders
- Lead end user training sessions, where appropriate, to help ensure that users are fully aware and able to complete required activities
- Develop all aspects of end user facing instructional and support content, including but not limited to: Written step-by-step job aids and work instructions , SharePoint sites ,FAQs , PowerPoint-based instructional presentations , ServiceNow knowledge articles ,Talking points for leaders and change champions.
- Work closely with: Infrastructure teams, Security teams , Identity & Access Management (IAM), Project managers.
Work Experience:
- Deep knowledge of leading OCM methodologies, including Prosci ADKAR, Lewin, McKinsey 7-S. Certification in one or more is a significant plus.
- Experience working in a global, multi-country, multi-language environment, including managing translations of written materials
- Experience with merger and acquisition IT integration
- Strong understanding of technical concepts, especially relating to Microsoft M365, Windows endpoints, active directory identity and access management, basic information security relating to users and endpoints
- Strong Microsoft Office/M365 skills, especially Word, PowerPoint, Teams, SharePoint, Outlook
- Experience with ServiceNow incident, request, and knowledge
- Experience with Salesforce Marketing Cloud.
Skills and Knowledge:
- Exceptional communication skills
- Verbal, both one-on-one or presenting to groups
- Written, both informative (emails and intranet articles) and instructive (work instructions and job aids).
Salary: 3,819.51 - 5,456.44 eur gross/month
What Cencora offers
We offer a competitive annual bonus, life insurance from Day 1, a best-in-class health insurance package, and up to 6 fully paid benefit days a year. As a Cencora employee, you have the benefit of our referral bonus scheme, our boundless learning opportunities and our global Employee Assistance Program. We have a wonderful office location in Quadrum, equipped with everything you need for a small break at work and fresh snacks at all times. Become part of our purpose-driven, multicultural team now and help us create healthier futures
Full time
Gross Salary Range (Monthly)
Affiliated Companies:
Affiliated Companies: World Courier (Lithuania) UAB
Skills Required
- Deep knowledge of leading OCM methodologies, including Prosci ADKAR, Lewin, McKinsey 7-S
- Experience working in a global, multi-country, multi-language environment
- Experience with merger and acquisition IT integration
- Strong understanding of technical concepts relating to Microsoft M365 and security
- Strong Microsoft Office/M365 skills
- Experience with ServiceNow incident, request, and knowledge
- Experience with Salesforce Marketing Cloud
What the Team is Saying
Jason
SVP, Global Products and Solutions
Silvana
CHRO
Paul Fritzsch
Warehouse Supervisor
Denesha Thompson
Quality and Regulatory Manager
Cindy Aviles
Inventory Manager
Denesha Thompson
Quality and Regulatory Manager
Tina Martinez
Vice President, Head of Global Products and Solutions
Cencora Compensation & Benefits Highlights
-
Healthcare Strength — Coverage is presented as comprehensive from day one, including medical, dental, vision, prescription, behavioral health, and a wellness program that can lower premiums. Condition-specific and family-building supports reinforce the depth of healthcare offerings.
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Parental & Family Support — Paid parental leave of 12 weeks, two weeks of caregiver leave, backup child care, and coverage for fertility, adoption, and surrogacy illustrate broad family support. Feedback suggests these programs serve diverse family needs.
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Retirement Support — The 401(k) match (100% on the first 3% and 50% on the next 2%) is paired with a discounted ESPP and savings accounts. Tuition reimbursement and scholarships further strengthen long‑term financial security.
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The Company
What We Do
Cencora is a leading pharmaceutical solutions organization centered on improving the lives of people and animals everywhere. With 46,000+ global team members, we have the opportunity to make a positive impact on healthcare in communities everywhere. Our team members are empowered to activate their careers through a collective of tools and resources designed to support individual career interests and aspirations. We value our listening culture that actions real outcomes and our team members appreciate and recognize one another for contributions that are making a meaningful global impact. No matter what your role is here, the work we do together has meaning. When you join our team, you become a crucial part of a greater purpose. We’re committed to supporting you personally and professionally, so we can achieve more together at the center of health. Protect yourself from job scams: Recruitment scams are on the rise. To protect yourself, we urge you to be vigilant and follow these guidelines > https://careers.cencora.com/us/en/job-scams
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Cencora Teams
Cencora Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Typical time on-site:
Flexible
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