Product Owner (Hotels)

RoomRaccoon 

RoomRaccoon was founded by Nadja Buckenberger and Tymen Van Dyl in 2017 with a mission to redefine hotel operations through our all-in-one hotel management system.     

Our diverse team of 110 professionals, spread across 5 offices worldwide, serves 2000+ clients across Europe, USA and Africa.  Our benefits include equity, formal training budget allowance, annual hotel allowance, as well as birthday and Xmas vouchers.     

Interested? Keep reading on! 

Job title: Product Owner (Hotels)

Location: Lisbon, Portugal | Breda, Netherlands | Ghent, Belgium 

Language: English-speaking 

Work-type: 4 days in-office, 1 day remote 

Contract-type: Lisbon: 12-month Freelance Contract (Recibos Verdes) > Permanent | Netherlands & Belgium: 6-month Contract > 12-month Contract > Permanent 

Your North Star 

As a Product Owner at RoomRaccoon, your goal is to ensure the smooth and fast delivery of product updates that directly solve customer pain points. You will be the operational engine behind our product delivery, keeping the issue board clean, pushing tickets through lanes, and working across teams to get blockers removed, always with the customer top of mind.∂

A Day in the Life of the Product Owner

• Own and manage the day-to-day product board, ensuring tickets are up-to-date, progressing, and aligned
• Actively follow up with engineering and QA to move issues along and avoid stagnation
• Keep customer needs front and centre when triaging issues and defining priorities
• Translate hotelier pain points into clear, actionable tickets
• Support the CPO in refining backlog items and maintaining clean sprint cadences
• Communicate clearly with all stakeholders, ensuring delivery timelines and blockers are transparent
• Help improve internal delivery rituals to ensure we ship faster and more reliably
  

Key skills

• 4+ years in product ownership, preferably in B2B SaaS
• Strong experience working with issue tracking tools (e.g. Jira, Linear)
• Background in hospitality, hotel tech, or travel
• Experience in fast-paced scale-up or startup environments
• Excellent organisational and follow-through skills — nothing gets “stuck” on your watch
• Strong customer empathy, especially for hospitality teams and hotel workflows
• Basic understanding of QA and dev workflows 

How to be successful as the Product Owner

• Problem Solving – You proactively identify and resolve roadblocks with minimal input 
• Adaptability – You stay effective in a fast-paced, ever-evolving tech environment 
• Conflict Management – You help teams navigate disagreements and maintain momentum 
• Customer Focused – You deeply understand user needs and keep them at the heart of every decision 

What’s in it for you?  

• A front-row seat in a scale-up on the rise, with real users and real traction 
• High-impact role shaping the rhythm and quality of product delivery 
• Responsibility and close collaboration with our CPO 
• Flexible work setup - choose to be based in Lisbon, Breda, or Ghent 
• A tight-knit team that values ownership, speed, and empathy 

Perks for NL/BE 

• Holiday allowance (8%) 
• Equity 
• Mac environment 
• Incentive-based commission 
• Formal Training budget 
• Annual Hotel experience 
• Birthday & Christmas vouchers 
• Friday Lunches 

Perks for PT 

• Friday Lunches 
• Mac environment 
• Incentive-based commission/bonus (role-dependent)  
• Formal Training budget 
• Annual Hotel experience 
• Equity 
• Birthday & Christmas Vouchers 

RoomRaccoon Values  

Accountability  

Beat Yesterday  

Clock Speed  

Deals a Deal  

Empower Another  

Disclaimer: Thanks so much for your excitement about joining RoomRaccoon! We’re lucky to have so many talented people eager to be part of our team, so we’re reviewing applications as they come in. If you don’t hear from us within three weeks, it means we’ve decided to move forward with other candidates this time, but don’t be discouraged! Keep an eye on our careers page, and we’d love for you to apply for roles that fit your talents in the future!