Jobs at RoomRaccoon Hotel Tech

The Account Executive will manage the full sales cycle targeting SMBs in hospitality. Responsibilities include outbound activity, conducting demos, qualifying leads, and closing deals, while maintaining pipeline accuracy in CRM.

As a Customer Success Manager, you'll guide German-speaking hotel clients, enhancing their experience with RoomRaccoon, managing accounts, and identifying growth opportunities.

As a Customer Success Manager, you will support hotel partners by ensuring their success, delivering product training, and identifying growth opportunities.

Provide fast, empathetic multi-channel support to French and Italian hoteliers, troubleshoot issues, escalate when needed, drive retention and satisfaction, create help content, and share best practices within the team.

The Account Executive will manage the full sales cycle, support client demonstrations, maintain CRM data integrity, and enhance inbound marketing through local insights. Key responsibilities also include prospecting decision-makers and ensuring smooth handoffs to implementation teams.

The Account Executive will manage the full sales cycle for SMB prospects in the hospitality sector, focusing on outbound sales, demonstrating products, and maintaining customer relationships to close deals while achieving sales targets.

The Product Owner will lead payment and finance product initiatives, focusing on automation and AI. Responsibilities include managing workflows, prioritizing customer impact, and collaborating with cross-functional teams to improve financial operations.

The Customer Support Consultant will provide high-quality assistance to Dutch clients, addressing queries, solving problems, and enhancing customer satisfaction while following procedures and metrics.

As a Product Owner in Payments and Finance, drive AI-first product initiatives, optimize financial workflows, and enhance user experiences for hoteliers. Collaborate across teams and prioritize based on customer impact and operational efficiency.

The Product Owner for Payments & Finance will manage product initiatives, enhance financial workflows, and leverage AI for operational efficiency.

The Customer Success Manager will engage with hoteliers, identify upsell opportunities, provide product knowledge, and develop retention strategies while maintaining strong relationships.

The Talent Development Manager will create career frameworks, support employee progression, design training initiatives, and enhance internal mobility, driving engagement and retention.

As a Customer Success Manager, you'll support German-speaking hotel clients, ensuring product success, identifying growth opportunities, and managing renewals and upselling initiatives.

The Account Executive will manage the full sales cycle, identify decision-makers, track activities, and enhance marketing efforts while staying informed about industry trends.

Provide high-quality customer support to hoteliers, addressing queries, ensuring client satisfaction, and aiding in retention efforts while adhering to company procedures.

As a Customer Support Consultant, you will assist Dutch clients by providing high-quality support, managing queries, and ensuring customer satisfaction.