Product Owner – Client Experience

Posted 5 Days Ago
Be an Early Applicant
2 Locations
In-Office
95K-201K Annually
Senior level
Fintech
The Role
The Product Owner will lead product initiatives for T. Rowe Price's Individual Investors Investing and Advice CX team, enhancing client experiences and product offerings. Responsibilities include product roadmap ownership, cross-functional collaboration, and performance monitoring to achieve business objectives.
Summary Generated by Built In

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. 

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity 

Join us for the opportunity to grow and make a difference in ways that matter to you. 

About this Position

Join T. Rowe Price’s Individual Investors Investing and Advice CX team as a Product Owner, leading a critical initiative within our Individual Investor growth strategy. You’ll drive enhancements to the II investing experience and advance our advisory solutions, specifically within the Financial Planning product family. Your work will help shape both advised and self-directed planning experiences, making a meaningful impact on our clients’ financial futures.

Role Summary

As a Product Owner, you’ll take ownership of assigned products and establish their roadmaps, executing on product strategy to deliver innovative solutions. You will gather and prioritize requirements, plan for product delivery and adoption, and provide guidance to business partners on optimizing enablement platforms and tools. Leveraging insights from client interactions, you’ll recommend and implement process improvements. You’ll lead the conceptualization and development of product enhancements and advise on priorities to maximize business impact.

Responsibilities

  • Product Ownership: Collaborate with cross-functional teams—including business, legal, compliance, technology, and design—to ensure solutions are client-centric, compliant, and aligned with brand standards. Own or contribute significantly to product roadmaps, manage and prioritize the backlog, and facilitate decision-making to enable successful product delivery.
  • Business Results: Lead cross-functional teams to achieve business objectives, monitoring key performance indicators such as sales, client satisfaction, and operational efficiency. Develop and implement strategies to ensure products meet or exceed goals.
  • Coaching & Mentoring: Support onboarding, training, and coaching of product analysts and cross-functional Agile teams, providing feedback and recognition to foster individual and team development.
  • Product Release Coordination: Coordinate with other product owners and team members to plan strategic, complementary release schedules and identify necessary operational changes. Help define reusable solutions and shared components for broader adoption.

Qualifications

Required:

  • Bachelor’s degree (or equivalent experience) and 5+ years of relevant professional experience

Preferred:

  • Demonstrated Product Ownership experience
  • Professional experience developing products in Financial Services, Asset Management, Wealth Management, or Advisory
  • Familiarity with Agile frameworks

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$94,500.00 - $161,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$103,000.00 - $177,000.00 for the location of: Washington, D.C.
$117,000.00 - $201,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual’s relevant experience and skills for the role.  Base salary is only one component of our total compensation package.  Employees may be eligible for a discretionary bonus, which is determined upon company and individual performance. 

This job posting is expected to be available until:

12/24/2025

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. 

Benefits

We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.   

  

Featured employee benefits to enrich your life:   

  • Competitive compensation  

  • Annual bonus eligibility  

  • A generous retirement plan  

  • Hybrid work schedule  

  • Health and wellness benefits, including online therapy  

  • Paid time off for vacation, illness, medical appointments, and volunteering days  

  • Family care resources, including fertility and adoption benefits  

  

Learn more about our benefits.  

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Top Skills

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The Company
HQ: Baltimore, MD
10,561 Employees
Year Founded: 1937

What We Do

T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on—now, and over the long term.

Headquartered in Baltimore, Maryland, we provide an array of mutual funds, subadvisory services, separate account management, recordkeeping, and related services for individuals, advisors, institutions, and retirement plan sponsors.

At T. Rowe Price, we believe in strategic investing. It has guided how we do business for more than 80 years, and it’s driven by independent thinking and rigorous research. So our clients can be confident that we’ll strive to select the right investments as we help them achieve their objectives. Strategic investing means that we don’t stop at surface level analysis. Instead, we go beyond the numbers. Our investment professionals travel the world, visiting the companies they evaluate. It’s this passion for exploration and understanding that has helped inform better decision-making and prudent risk management for our clients since its founding by Thomas Rowe Price Jr. in 1937.

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