Senior Product Owner – Client Experience (Individual Investors)

Posted 6 Days Ago
Be an Early Applicant
Owings Mills, MD
In-Office
120K-256K Annually
Senior level
Fintech
The Role
As Senior Product Owner, you will drive client experience initiatives, develop product roadmaps, and lead cross-functional teams to enhance business performance and client satisfaction.
Summary Generated by Built In

At T. Rowe Price, we identify and actively invest in opportunities to help people thrive in an evolving world. As a premier global asset management organization with more than 85 years of experience, we provide investment solutions and a broad range of equity, fixed income, and multi-asset capabilities to individuals, advisors, institutions, and retirement plan sponsors. We take an active, independent approach to investing, offering our dynamic perspective and meaningful partnership so our clients can feel more confident. 

We believe doing the right thing for our clients and our associates is good business. With a career at the firm, you can expect opportunities to create real impact at work and in your community. You’ll enjoy resources to support your career path, as well as compensation, benefits, and flexibility to enrich your life. Here, you’ll find a collaborative culture that respects and values differences and colleagues who share a spirit of generosity 

Join us for the opportunity to grow and make a difference in ways that matter to you. 

About the Position

As the Senior Product Owner for Client Experience within Individual Investor, you’ll play a pivotal role in advancing T. Rowe Price’s Individual Investor growth strategy. We’re looking for a leader with strong financial acumen, passion for improving investor outcomes, and a proven ability to drive business results. You will lead cross-functional teams to realize complex, multi-year product visions, developing solutions used across multiple business units.

Role Summary

You will leverage your deep understanding of clients, company operations, products, competitors, and the regulatory environment to deliver impactful solutions. You’ll guide the development and execution of product roadmaps, ensuring alignment with organizational strategy. Applying commercial judgment, you’ll collaborate and negotiate with senior management and stakeholders, providing insights and recommendations on strategic priorities. You’ll communicate metrics, milestones, and status updates to stakeholders throughout the organization.

Responsibilities

  • Product Vision & Strategy: Define and maintain a clear vision for your product family, considering technological trends, competitive landscape, and internal strategy. Establish and communicate roadmaps, contribute to technical direction, and use research to inform and refine enablement strategies.
  • Deliver Business Results: Lead cross-functional teams—including marketing, technology, design, and subject matter experts—to achieve business objectives. Monitor key performance indicators, analyze data, and implement strategies to drive performance, client satisfaction, compliance, and efficiency.
  • Resource Allocation: Optimize investment across assigned products, reallocating budgets to prioritize high-value initiatives. Partner with business and technical teams to ensure projects are resourced with top talent for sustained quality and innovation.

Qualifications

Required:

  • Bachelor’s degree (or equivalent experience) and 8+ years in relevant roles
  • Demonstrated experience developing client experience products in Financial Services, Asset Management, Wealth Management, or Advisory
  • Experience building advice capabilities preferred
  • Familiarity with Agile frameworks

Preferred:

  • A-CSPO® and/or SAFe® certification
  • CPA accreditation
  • MBA or equivalent experience
  • Established industry network
  • Experience managing external suppliers and agencies

FINRA Requirements

FINRA licenses are not required and will not be supported for this role.

Work Flexibility

This role is eligible for hybrid work, with up to one day per week from home.

Base Salary Ranges

Please review the job posting for the location of this specific opportunity.

$120,000.00 - $205,000.00 for the location of: Maryland, Colorado, Washington and remote workers
$132,000.00 - $225,000.00 for the location of: Washington, D.C.
$150,000.00 - $256,000.00 for the location of: New York, California

Placement within the range provided above is based on the individual’s relevant experience and skills for the roleBase salary is only one component of our total compensation packageEmployees may be eligible for a discretionary bonus, which is determined upon company and individual performance.

Commitment to Diversity, Equity, and Inclusion

At T. Rowe Price, our associates are our greatest asset. We thrive because our company culture is built on inclusion and because we sustain a work environment where associates can bring their best selves to work every day. The backgrounds, talents, and experiences of our global associates allow us to embrace new ideas and perspectives that move our business priorities forward and enable us to deliver strong client outcomes. Here, you can expect equal opportunity and fair and consistent treatment for all. 

Benefits

We value your goals and needs, at work and in life. As an associate, you’ll be supported with resources, benefits, and work-life balance so you can thrive in ways that matter to you.   

  

Featured employee benefits to enrich your life:   

  • Competitive compensation  

  • Annual bonus eligibility  

  • A generous retirement plan  

  • Hybrid work schedule  

  • Health and wellness benefits, including online therapy  

  • Paid time off for vacation, illness, medical appointments, and volunteering days  

  • Family care resources, including fertility and adoption benefits  

  

Learn more about our benefits.  

T. Rowe Price is an equal opportunity employer and values diversity of thought, gender, and race. We believe our continued success depends upon the equal treatment of all associates and applicants for employment without discrimination on the basis of race, religion, creed, color, national origin, sex, gender, age, mental or physical disability, marital status, sexual orientation, gender identity or expression, citizenship status, military or veteran status, pregnancy, or any other classification protected by country, federal, state, or local law.

Top Skills

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The Company
HQ: Baltimore, MD
10,561 Employees
Year Founded: 1937

What We Do

T. Rowe Price is an asset management firm focused on delivering global investment management excellence and retirement services that investors can rely on—now, and over the long term.

Headquartered in Baltimore, Maryland, we provide an array of mutual funds, subadvisory services, separate account management, recordkeeping, and related services for individuals, advisors, institutions, and retirement plan sponsors.

At T. Rowe Price, we believe in strategic investing. It has guided how we do business for more than 80 years, and it’s driven by independent thinking and rigorous research. So our clients can be confident that we’ll strive to select the right investments as we help them achieve their objectives. Strategic investing means that we don’t stop at surface level analysis. Instead, we go beyond the numbers. Our investment professionals travel the world, visiting the companies they evaluate. It’s this passion for exploration and understanding that has helped inform better decision-making and prudent risk management for our clients since its founding by Thomas Rowe Price Jr. in 1937.

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