Product Owner/Business Analyst (Hybrid)

About Team: 

RX Global aims to create unforgettable experiences for attendees and exhibitors through organizing events. Innovation, creativity, and collaboration drive the company to offer exceptional services to clients. 

About the role: 

The Product Owner/Business Analyst is a hands on, outcome focused product role within RX’s At Show Products group within the Digital Products portfolio.
Working in close partnership with Senior Product Managers based in the UK, the Product Manager II operates within defined problem and solution spaces, contributing strong problem understanding, creative challenge, prioritisation support, and delivery phase judgement. The role focuses on execution quality, customer outcomes, implementation expertise, and facilitating learning.
Success in this role comes from caring deeply about whether products actually work for customers in live environments — and acting decisively when they don’t.

Responsibilities: 

Customer & Problem Understanding

• Build a deep, first‑hand understanding of customer needs, behaviours, and constraints in trade show usage contexts.
• Represent customer and business context within the delivery team.
• Frame problems clearly and test assumptions using both qualitative insight and quantitative data.

Product Delivery & Execution

• Partner with engineering, design, delivery management and data analytics to enable effective delivery within agreed scope and constraints.
• Provide sufficient context, clarity, and specification to unblock teams and sustain momentum.
• Make pragmatic trade‑offs and decisions during delivery, balancing value, feasibility, reliability, and time.

Partnership with Senior Product Managers

• Work closely with UK‑based Senior Product Managers as an execution partner and an SME who can constructively challenge solutions.
• Carry delivery realities, technology options, customer insight, and learning into roadmap and prioritisation discussions.
• Support the successful execution and monitoring of agreed product and technology work.

Validation, Learning & Reliability

• Validate product hypotheses through appropriate data, experimentation, and real‑world feedback.
• Monitor product behaviour in live show conditions, identifying reliability or adoption issues early.
• Feed learning back into iterative improvement and prioritisation cycles.

Cross‑Functional Collaboration

• Collaborate effectively with commercial, product success, marketing, and sales teams to support adoption and operability.
• Contribute to coordinated releases and dependency management where user journeys span multiple teams.
• Lead product demos or reviews at key milestones, clearly articulating outcomes, trade‑offs, and learning.

What This Role Is — and Is Not

This role is:

• Strongly delivery‑ and outcome‑oriented — get stuff done
• Focused on idea validation, execution quality, local leadership, and reliable value creation
• A critical, high-trust partnering role to senior product leadership
• Part of the core product team and integral to the RX India team creating impact
• Important to negotiating cross-team dependencies at the delivery level

This role is NOT:

• Responsible for “what and why” at the level of commissioning new products and features
• Responsible for product vision or product strategy
• Required to invest much time beyond in backlog administration

Requirements: 

Requirements and Backlog

• Define and prioritise a value-based product backlog, including functional features and (with the Tech Lead) technical and compliance items
• Elicit and document business requirements, user stories, and acceptance criteria 
• Ensure stories are well-defined, appropriately sized, and sprint-ready
• Drive the solution within boundaries shaped by the PM — making active trade-offs on what gets built
• Elicit and define specifications for implementation with enough detail for the team to move forward

Business Analysis

• Identify assumptions, dependencies, edge cases, and operational impacts
• Distinguish documented fact from assumption and inference
• Create process maps and requirements documentation that are testable and traceable
• Provide clarification and handle requirements changes during sprint execution

Communication and Stakeholder Engagement

• Act as the primary product point of contact for the delivery team
• Facilitate the team's understanding of business context — the what and why
• Engage stakeholders to understand needs and goals, and accurately relay that input
• Keep management updated on implementation progress via sprint demos and reports
• Tailor communication to different audiences (team, PM, business stakeholders)

Agile Delivery

• Participate actively in planning, refinement, reviews, and retrospectives
• Support the Delivery Manager in ensuring value delivery against requirements
• Support release readiness activities (pre-release support for Product Partners)
• Support the PM in discovery activities where needed

Analytics and Data Literacy

• Using dashboards (Mixpanel, PowerBI) to generate simple insights and inform trade-offs
• Assessing basic data quality; connecting product work to OKRs and outcomes

Product and Domain Knowledge

• Become the subject matter expert (SME) - how the product works end-to-end, system connections, and business value
• Respond appropriately to live event issues with suitable urgency

Technical Awareness

• Broad awareness of the technical architecture and platform constraints
• Ability to speak credibly with engineers about implementation boundaries

Nice-to-Have

Discovery and Research Support

• Applying common discovery tools (interviews, jobs-to-be-done, journey mapping) to directly support the PM's discovery responsibilities
• Understanding when to seek specialist data analytics support

Go-to-Market Awareness

• Understanding how product features contribute to revenue, retention, and commercial value
• Awareness of how products are rolled out to business units and show teams

Experienced using these tools or equivalent:

• Jira
• Confluence
• Mixpanel
• Miro
• Sigma

Work in a way that works for you 

We promote a healthy work/life balance across the organisation. We offer an appealing working prospect for our people. With numerous wellbeing initiatives, shared parental leave, study assistance and sabbaticals, we will help you meet your immediate responsibilities and your long-term goals. 

Working for you 

We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer: 

 
Comprehensive Health Insurance: Covers you, your immediate family, and parents. 
Enhanced Health Insurance Options: Competitive rates negotiated by the company. 
Group Life Insurance: Ensuring financial security for your loved ones. 
Group Accident Insurance: Extra protection for accidental death and permanent disablement. 
Flexible Working Arrangement: Achieve a harmonious work-life balance. 
Employee Assistance Program: Access support for personal and work-related challenges. 
Medical Screening: Your well-being is a top priority. 
Modern Family Benefits: Maternity, paternity, and adoption support. 
Long-Service Awards: Recognizing dedication and commitment. 
New Baby Gift: Celebrating the joy of parenthood. 
Subsidized Meals in Chennai: Enjoy delicious meals at discounted rates. 
Various Paid Time Off: Take time off with Casual Leave, Sick Leave, Privilege Leave, Compassionate Leave, Special Sick Leave, and Gazetted Public Holidays. 

About Business: 

RX is a global leader in events and exhibitions, leveraging industry expertise, data, and technology to build businesses for individuals, communities, and organizations. With a presence in 25 countries across 41 industry sectors, RX hosts approximately 350 events annually. RX is committed to creating an inclusive work environment for all our people. RX empowers businesses to thrive by leveraging data-driven insights and digital solutions. RX is part of RELX, a global provider of information-based analytics and decision tools for professional and business customers. For more information, visit www.rxglobal.com. 

We know your well-being and happiness are key to a long and successful career. We are delighted to offer country specific benefits. Click here to access benefits specific to your location.

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