Since 1989, SHI International Corp. has helped organizations change the world through technology. We’ve grown every year since, and today we’re proud to be a $16 billion global provider of IT solutions and services.
Over 17,000 organizations worldwide rely on SHI’s concierge approach to help them solve what’s next. But the heartbeat of SHI is our employees – all 7,000 of them. If you join our team, you’ll enjoy:
Our commitment to diversity, as the largest minority- and woman-owned enterprise in the U.S.
Continuous professional growth and leadership opportunities.
Health, wellness, and financial benefits to offer peace of mind to you and your family.
World-class facilities and the technology you need to thrive – in our offices or yours.
This position is required to report to the Somerset, NJ office location on a hybrid basis.
Role Description
Own the vision, roadmap, and backlog for B2B integration and EDI platform capabilities.
Partner with business stakeholders, customers, trading partners, and engineering teams to prioritize integration initiatives that improve customer and partner experiences.
Drive modernization efforts related to EDI, cXML, trading partner onboarding, and integration platform adoption.
Translate business processes and partner requirements into prioritized product features, enhancements, and technical solutions.
Lead backlog refinement, sprint planning, acceptance criteria definition, and product release prioritization activities.
Define, monitor, and track key performance indicators (KPIs) related to transaction success rates, onboarding velocity, platform stability, and operational efficiency.
Collaborate with operations, support, and engineering teams to improve platform scalability, observability, reliability, and overall maturity.
Communicate roadmap progress, risks, priorities, and business value delivery to leadership and key stakeholders.
Behaviors and Competencies
Analytical Thinking: Can apply critical thinking to analyze data, identify patterns, and make basic inferences.
Business Acumen: Can analyze financial and operational data to make informed decisions.
Collaboration: Can actively participate in team discussions, respect differing opinions, and collaborate with others to achieve common goals.
Communication: Can effectively communicate complex ideas and information, and can adapt communication style to the audience.
Data Analysis: Can identify patterns and trends in data, propose hypotheses, and use statistical techniques to test them.
Detail-Oriented: Can identify errors or inconsistencies in work and make necessary corrections.
Initiative: Can identify opportunities for improvement, propose solutions, and take action without explicit instructions.
Follow-Through: Can manage multiple tasks, prioritize effectively, and meet deadlines without needing explicit reminders.
Organization: Can prioritize daily tasks, manage personal workflow, and utilize basic tools to keep track of responsibilities.
Problem-Solving: Can identify problems, propose solutions, and take action to resolve them without explicit instructions.
Skill Level Requirements
Strong backlog management and Agile product delivery capabilities.
Demonstrated ability to engage and influence stakeholders across business and technical functions.
Strong analytical, communication, and prioritization skills.
Ability to translate complex business requirements into actionable product features and technical solutions.
Experience collaborating effectively with cross-functional business and technology teams.
Knowledge of enterprise integration, supply chain, procurement, order management, or customer-facing business processes.
Other Requirements
Completed Bachelor's Degree in Computer Science or a related field, or relevant work experience required
5+ years of experience as a Product Owner, Product Manager, Business Analyst, EDI Analyst, or in a related role.
Experience supporting enterprise integration, supply chain, procurement, order management, or customer-facing business processes.
Experience translating business requirements into technical solutions.
Experience working directly with cross-functional business and technology teams.
Ability to travel 10%
Preferred
Experience with EDI, B2B integrations, or trading partner management.
Experience with integration platforms such as Boomi, BizTalk, MuleSoft, Seeburger, or similar technologies.
Knowledge of X12, EDIFACT, cXML, AS2, SFTP, and other B2B integration standards and technologies.
Experience supporting supplier, customer, or distribution partner integration programs.
Experience leading integration modernization, transformation, or migration initiatives.
Familiarity with integration monitoring, operational support, and service management practices.
Experience working in distribution, supply chain, eCommerce, or large-scale enterprise environments.
The estimated annual pay range for this position is $90,000 - $135,000 which includes a base salary. The compensation for this position is dependent on job-related knowledge, skills, experience, and market location and, therefore, will vary from individual to individual. Benefits may include
Equal Employment Opportunity – M/F/Disability/Protected Veteran Status
Skills Required
- Bachelor's degree in Computer Science or related field, or equivalent work experience
- 5+ years experience as Product Owner, Product Manager, Business Analyst, EDI Analyst, or related role
- Strong backlog management and Agile product delivery capabilities
- Demonstrated ability to engage and influence stakeholders across business and technical functions
- Experience translating business requirements into technical solutions
- Experience supporting enterprise integration, supply chain, procurement, order management, or customer-facing business processes
- Experience working directly with cross-functional business and technology teams
- Ability to travel up to 10%
- Experience with EDI, B2B integrations, or trading partner management
- Experience with integration platforms such as Boomi, BizTalk, MuleSoft, Seeburger, or similar
- Knowledge of X12, EDIFACT, cXML, AS2, SFTP and other B2B integration standards
- Experience leading integration modernization, migration, or transformation initiatives
- Familiarity with integration monitoring, operational support, and service management practices
- Experience supporting supplier, customer, or distribution partner integration programs in large enterprises
SHI International Corp. Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about SHI International Corp. and has not been reviewed or approved by SHI International Corp..
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Healthcare Strength — Feedback suggests the medical, dental, vision, and pharmacy offerings are comprehensive, with multiple plan options, telemedicine access, and solid ancillary coverage.
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Wellbeing & Lifestyle Benefits — Feedback suggests onsite fitness centers, wellness programs that can reduce premiums, and discounts/purchase programs provide meaningful lifestyle support.
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Strong & Reliable Incentives — Feedback suggests commission structures in sales and premium totals in certain technical presales roles create notable upside potential for strong performers.
SHI International Corp. Insights
What We Do
Think of SHI as your personal technology concierge. We connect your team with the IT solutions and services you need to support your organizational growth and employee experience. Whether you’re building a modern hybrid workplace, defending against an evolving threat landscape, making the cloud work harder for you, or searching for ways to optimize your software portfolio, our friendly 6,000-person team is ready to solve what’s next for your organization. Our in-house data center integration, device configuration, and deployment and license advisory services, plus our top-tier status with vendors and flexible financing make life simpler for IT decision makers. Execute your IT vision with stress-free, scalable solutions you – and your people – will love. SHI is proud to be the largest Minority/Woman Owned Business Enterprise (MWBE) in the United States.
