Hey there!
We’re Fever, the world’s leading tech platform for culture and live entertainment.
Our mission? To democratize access to culture and entertainment. With our proprietary cutting-edge technology and data-driven approach, we’re revolutionizing the way people engage with live entertainment.
Every month, our platform inspires over 300 million people in +55 countries (and counting) to discover unforgettable experiences while also empowering event creators with our data and technology, helping them scale, innovate, and enhance their events to reach new audiences.
Our results? We’ve teamed up with major industry leaders like Netflix, F.C. Barcelona, and Primavera Sound, presented international award-winning experiences, and are backed by several leading global investors! Impressive, right?
To achieve our mission, we are looking for bar-raisers with a hands-on mindset who are eager to help shape the future of entertainment!
Ready to be part of the experience?
Now, let’s discuss this role and what you will do to help achieve Fever’s mission.
Meet the team
As the Operations team, we ensure that everything runs smoothly across Fever’s products and countries. We supervise processes, identify priorities, and streamline ways of working to support growth and deliver a best-in-class experience for all stakeholders. Join us and help keep Fever running efficiently while shaping the future of our operations.
This specialized team keeps everything running smoothly behind the scenes smoothly. Our vision is to build and improve the processes and structures that help teams work better and move faster to maximize productivity, drive innovation, and deliver exceptional results. We work closely with executive leadership, department heads, and employees, to ensure the operational strategies support Fever’s overall vision and business goals.
What you'll do
In Fever, we are looking for a person to join the Marketplace Operations Team. The tasks will consist of the following:
- Fever´s Back Offices Management: creation, configuration, monitoring, and ongoing maintenance of experiences across internal and external ticketing and distribution platforms.
- Operational Monitoring: daily checks of published experiences to ensure correct setup, performance, and smooth operation.
- Cross-Team Coordination: daily collaboration with Project Management, Product, Quality Assurance, Marketing, Finance, and other stakeholders to support back-office plan configuration, coordinate experience launches, and continuously improve internal operational processes.
- API Integrations Maintenance: oversee the day-to-day performance of external partner API integrations, proactively identify issues, coordinate fixes with technical teams and partners, and ensure seamless operational continuity for live experiences.
- Team Alignment & Reporting: participate in weekly meetings with relevant internal teams to align priorities, report operational issues, and support continuity of marketplace operations.
Who you are
- Excellent communication and interpersonal skills: able to collaborate effectively with multiple internal and external stakeholders on a daily basis.
- Fast learner with strong retention and ability to multitask in a fast-paced environment.
- Comfortable working under pressure and handling high-demand peaks.
- High level of English and Spanish (required).
- 2+ years of experience in similar roles
- Proactive and decisive, with strong problem-solving and quick-reaction skills.
- Strong command of Microsoft Office and ability to quickly learn new tools (SQL, dashboards, internal systems, etc.).
Why you'll love it here
- Attractive compensation package
- Opportunity to have a real impact in a high-growth global category leader
- 40% discount on all Fever events and experiences
- Remote friendly
- Health insurance
- Superannuation
- Responsibility from day one, and professional and personal growth
- Great work environment with a fun, international team of talented people to work with!
Thank you for considering joining Fever. We cannot wait to learn more about you!
If you want to learn more about us: Fever's Blog | Tech.Eu |TechCrunch
Fever is committed to creating an inclusive and diverse workspace where everyone's background and ideas count. Our main goal is to find the best possible talent regardless of place of birth, racial or ethnic origin, gender, gender identity, religion, opinion, sexual orientation, disability, pregnancy, marital status, age or caring responsibilities. We encourage everyone to apply!
If you require any kind of accommodation during the selection process please contact our Talent team so we can help you by providing a welcoming and seamless journey.
If you want to know more about how Fever processes your personal data, click here Fever - Candidate Privacy Notice
Skills Required
- 2+ years of experience in similar roles
- High level of English and Spanish
- Strong command of Microsoft Office and ability to learn new tools
Fever Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Fever and has not been reviewed or approved by Fever.
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Wellbeing & Lifestyle Benefits — Wellhub fitness access and generous discounts on company-run experiences are consistently highlighted as standout perks. These lifestyle benefits add distinctive value for those who prioritize cultural outings and wellness.
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Flexible Benefits — U.S. postings point to tax-advantaged accounts (HSA/FSA/DCFSA) and commuter benefits, while some markets offer extras like flexible-comp platforms and language classes. Although specifics differ by country and role, the offering extends beyond core basics.
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Parental & Family Support — Job ads outline a structured parental-leave program for both birthing and non-birthing parents with defined paid components. Clear leave design complements broader time-off policies and supports family needs.
Fever Insights
What We Do
Fever is the leading global tech-enabled entertainment discovery platform with a clear mission: to inspire through live entertainment. Our mobile-first marketplace allows both discovery/inspiration and seamless 2-click booking. Fever has also created a media network where our online communities can look for inspiration and local information (Secret Media Network owner of media outlets like Secret NYC, Secret London or Madrid Secreto among others). Fever and its Secret Media Network inspires over 60 million people every month to discover the best experiences in their cities. The preferences expressed by these communities allow us to create new experiences, which we call “Fever Originals”. These are proprietary experiences in which we follow a data-driven content creation strategy, using analytics to understand audiences, develop and optimize new formats. Some successful examples include the “Candlelight Concert Series” attended by over 3 million guests, the Los Angeles based “Stranger Things: The Drive-Into Experience” co-produced with Netflix, or the “Mad Hatter G&T Party”, all launched in multiple cities across the world. Fever is a US company with a team of over 800 people, currently present in more than 80 cities, with offices in many exciting cities such as New York, Los Angeles, Chicago, London, Paris, Madrid, Barcelona, or Sydney, and is backed by leading institutional investors, including Rakuten Capital, Accel, and Atresmedia among others. In order to pursue this objective we are looking for bar-raisers, people that want to work hard, have fun, and make history with us. Available for iOS and Android.
