If you're into online shopping (who isn't these days?), chances are you've crossed paths with Yotpo. We're all about eCommerce retention—helping brands of every size turn one-time shoppers into lifelong customers.
Think loyalty programs, SMS and email marketing, subscriptions, and reviews—it's what we do best. Plus, we've got more tricks up our sleeve.
With teams spread across the globe—from the US and Canada to the UK, Israel, Bulgaria, and Australia—we're growing fast. Our main mission? Delivering cutting-edge technology that sets new standards in the industry.
Sounds exciting? Then read on, because we’re looking for curious professional talents to be a part of building the future of the e-commerce industry.
We’re seeking a Product Operations Specialist to strengthen and streamline our product and development operations. In this role, you’ll focus on optimizing workflows, driving cross-team communication, and ensuring product initiatives are executed effectively. This position calls for someone with strong analytical skills, organization, and clear communication.
Key Responsibilities:
- Optimize Processes: Define and enhance workflows to increase efficiency and impact across product and development teams.
- Cross-Functional Collaboration: Act as a central contact for product management, engineering, marketing, and customer success, helping teams stay aligned on product initiatives.
- Project Management: Drive product launches, updates, and feature releases by overseeing timelines, resources, and dependencies.
- Documentation and Reporting: Establish and maintain product documentation, including roadmaps and feature requests, and track progress on key performance metrics.
- Budget Oversight: Manage budgeting for the product department, ensuring resources are effectively allocated.
- Lead Initiatives: Take ownership of key projects across product and R&D to keep efforts focused and aligned with strategic goals.
Requirements:
- 3+ years in product operations, project management, or a related role, ideally in SaaS.
- Strong analytical and problem-solving skills with the ability to adapt quickly to new tools.
- Clear and effective communication, with experience working across teams.
- Proficiency with project management tools like Jira, Asana, or Trello.
- Ability to stay organized and balance multiple priorities in a fast-paced, high-impact environment.
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What We Do
Yotpo is the leading eCommerce marketing platform, helping thousands of forward-thinking brands like Rebecca Minkoff, MVMT, Bob’s Discount Furniture, and Steve Madden accelerate direct-to-consumer growth. Our single-platform approach integrates data-driven solutions for reviews, loyalty, SMS marketing, and more, empowering brands to create smarter, higher-converting experiences that spark and sustain customer relationships. We integrate with the tools online businesses use every day, including Google, Instagram, top eCommerce platforms, and the rest of the martech stack. Yotpo is a Forbes Cloud 100 company with offices worldwide including New York, London, Tel Aviv, Sofia, Australia and growing!
Why Work With Us
The primary perk of working at Yotpo is being surrounded by some of the most intelligent, driven and compassionate people you'll ever encounter. We all work very hard to become better professionals and better people.
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