Product Operations Manager

Posted An Hour Ago
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New York, NY, USA
Hybrid
131K-164K Annually
Mid level
Artificial Intelligence • Cloud • Security • Software • Cybersecurity
We are building the monitoring and security platform for developers, IT ops teams and business users in the cloud age.
The Role
Own and scale product development operations to enable PMs and partners to ship effectively. Build AI-powered workflows and a single source of truth for launches, centralize product knowledge and enablement, and coordinate cross-functional launch readiness. Analyze product, CRM, and customer data to surface insights, quantify requests, and measure impact to inform PMs and leadership.
Summary Generated by Built In

The product operations team enables product excellence at scale at Datadog. With over thirty standalone products on a single platform, product operations drives consistency, efficiency, and quality across the organization.

As a Product Operations Manager, you will help the product organization do its best work. You'll build and scale the processes, frameworks, and cross-functional workflows that enable PMs and their partners to ship effectively. This includes touchpoints with inbound, delivery, outbound workstreams in product development. This is a role for someone who thrives in the space between teams: driving alignment, removing friction, and ensuring that the operational foundations of the product org can keep pace with Datadog's growth.

At Datadog, we place value in our office culture, the relationships and collaboration it builds, and the creativity it brings to the table. We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them.

What You'll Do:
  • Own and improve the full Product Development Life Cycle. Own and drive operational excellence for product launches. This includes coordinating across Product, Engineering, Marketing, Sales, Customer Success, and Support to ensure we are ready to bring quality products and support to our customers.
  • Build AI-powered workflows and agents that automate and accelerate operational work. From customer feedback triage to launch tracking to cross-functional reporting, you'll experiment with and deploy AI tools and custom agents to help the product org move faster and smarter.
  • Build and maintain a single source of truth for launches giving cross-functional partners real-time visibility into what's shipping, when, and what's needed from each team.
  • Drive centralized product knowledge and enablement, ensuring PMs and stakeholders have the tools, resources, templates, and context they need to succeed and making it easily discoverable.
  • Analyze and quantify product signals. Query product, CRM, and customer data systems to surface high-signal insights — aggregating and quantifying feature requests, identifying revenue opportunities, and measuring the impact of product decisions. You'll bring an analytical lens to operational work, turning raw data into clear, actionable recommendations for PMs and leadership.
Who You Are:
  • 4+ years of experience in product operations, program management, or a related relevant experience
  • Experience collaborating across multiple departments (Product, Engineering, Marketing, Sales, etc.) and aligning stakeholders with different priorities toward shared outcomes.
  • Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings.
  • Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar), with a willingness to build and improve tooling as needs evolve.
  • Experience working in ambiguous environments where you've had to define the approach, prove out value quickly, and iterate, not just maintain an existing playbook.
  • Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage.
Preferred Qualifications:
  • 2+ years of software engineering, technical product management, or other relevant technical experience.
  • Experience with GitHub for CI/CD, documentation workflows, or collaboration with engineering teams.
  • Proficiency in programming languages or SQL for data analysis, automation, or scripting
  • Experience building or deploying AI agents or automated workflows using frameworks
  • Professional use of AI tools such as Claude, ChatGPT, or Cursor, including prompt engineering and integrating AI into day-to-day workflows.

Datadog values people from all walks of life. We know not everyone will meet all the above qualifications on day one. That's okay. If you're passionate about technology and want to grow your experience, we encourage you to apply.

Benefits & Growth:
  • New hire stock equity (RSUs) and employee stock purchase plan (ESPP)
  • Continuous professional development, product training, and career pathing
  • Intra-departmental mentor and buddy program for in-house networking
  • An inclusive company culture, ability to join our Community Guilds
  • Access to Inclusion Talks, our internal panel discussions
  • Free, global Spring Health benefits for employees and dependents age 6+
  • Competitive global benefits

Benefits and Growth listed above may vary based on the country of your employment and the nature of your employment with Datadog.

#LI-Hybrid

Datadog offers a competitive salary and equity package, and may include variable compensation. Actual compensation is based on factors such as the candidate's skills, qualifications, and experience. In addition, Datadog offers a wide range of best in class, comprehensive and inclusive employee benefits for this role including healthcare, dental, parental planning, and mental health benefits, a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted employee stock purchase plan.

The reasonably estimated yearly salary for this role at Datadog is:
$131,200$164,000 USD

About Datadog: 

Datadog is the leading observability and security platform for the AI era, providing businesses with unified visibility across the technology stack to manage complexity at scale. It brings applications, infrastructure, data, models, and security into one place, using AI to detect and resolve issues before they impact customers. Trusted globally by Fortune 500 companies and high-growth AI leaders, Datadog enables businesses to move faster with clarity and confidence. Learn more about #DatadogLife on Instagram, LinkedIn, and Datadog Learning Center.

Equal Opportunity at Datadog:

Datadog is proud to offer equal employment opportunity to everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, and other characteristics protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Here are our Candidate Legal Notices for your reference. 

Datadog endeavors to make our Careers Page accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please complete this form. This form is for accommodation requests only and cannot be used to inquire about the status of applications. 

Privacy and AI Guidelines:

Any information you submit to Datadog as part of your application will be processed in accordance with Datadog’s Applicant and Candidate Privacy Notice. For information on our AI policy, please visit Interviewing at Datadog AI Guidelines.

Skills Required

  • 4+ years of experience in product operations, program management, or related relevant experience
  • Experience collaborating across Product, Engineering, Marketing, Sales, and other departments to align stakeholders
  • Experience communicating with and presenting to senior leadership at the Director+ level, both in writing and live settings
  • Hands-on experience with product management and engineering tools (Jira, Confluence, GitHub, or similar)
  • Experience working in ambiguous environments, defining approach, proving value quickly, and iterating
  • Demonstrated ability to lead through influence rather than authority, building trust and driving outcomes across teams you don't directly manage
  • 2+ years of software engineering, technical product management, or other relevant technical experience
  • Experience with GitHub for CI/CD, documentation workflows, or collaboration with engineering teams
  • Proficiency in programming languages or SQL for data analysis, automation, or scripting
  • Experience building or deploying AI agents or automated workflows using frameworks
  • Professional use of AI tools such as Claude, ChatGPT, or Cursor, including prompt engineering and integrating AI into workflows

What the Team is Saying

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Datadog Compensation & Benefits Highlights

  • Healthcare Strength Medical, dental, and vision coverage paired with dedicated mental‑health access (including free annual sessions for employees and dependents) and gender‑affirming care indicates robust healthcare support. Fitness reimbursements further reinforce preventative wellness.
  • Parental & Family Support Fully paid, gender‑neutral parental leave alongside family‑forming support (adoption, fertility, preservation, surrogacy) and childcare assistance shows strong backing for growing families. Pet‑related assistance in eligible offices expands family‑oriented offerings.
  • Equity Value & Accessibility An employee stock purchase plan with a discount and RSUs for many roles broaden access to ownership. This equity mix enhances total rewards beyond base pay.

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The Company
HQ: New York, NY
6,500 Employees
Year Founded: 2010

What We Do

Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in the cloud age by enabling digital transformation, cloud migration, and infrastructure monitoring of our customers' entire technology stacks. Built by engineers, for engineers, Datadog is used by organizations of all sizes across a wide range of industries. Together, we champion professional development, diversity of thought, innovation, and work excellence to empower continuous growth. Join the pack and become part of a collaborative, pragmatic, and thoughtful people-first community where we solve tough problems, take smart risks, and celebrate one another.

Why Work With Us

At Datadog, we learn from and celebrate each other daily - each win is a team win. Datadogs solve tough problems, innovate pragmatically, and grow together. We promote from within, provide mentorship and opportunities for career development, and support our colleagues in the process. Best of all? We truly love what we do.

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Datadog Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

We operate as a hybrid workplace to ensure our Datadogs can create a work-life harmony that best fits them and their team.

Typical time on-site: 3 days a week
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