The Role
Have you heard of BlueCat? We’re one of those hidden gems that’s been disrupting the market as a key player in the rapidly growing space of Intelligent Network Operations. Organizations require a new model of network operations that links foundational core services with a deep, predictive understanding of network health and performance to improve change readiness. BlueCat’s Intelligent NetOps is a first-to-market combination of systems of understanding and change. BlueCat enables teams to enhance agility and mitigate risks from high rates of change with a unified management lifecycle, from provisioning to proactive troubleshooting and remediation.
At BlueCat, we take immense pride in our award-winning culture, an integral part of our identity. We are proud recipients of several prestigious accolades, including the "Great Place to Work" certification. By becoming a part of our team, you not only join a company at the forefront of technology but also become an integral member of Canada's top workplaces in various categories, including Technology, Today's Youth and Women, and Mental Health and Inclusion.
BlueCat is seeking a software Product Operations Manager responsible for planning, managing, and driving holistic business processes, agile principles, and release planning innovations across our product lines. We are looking for someone who thrives in a fast paced and dynamic work environment, who has the personality to rally support from all our different internal stakeholders.
The Product Operations Manager will drive continuous advancements across BlueCat’s Product Lifecycle Management (PLM) process including product/release planning, agile principles, automation, process improvements, release management, as well as facilitate successful GTM enablement across our product & business teams.
Responsibilities:
· Plan, Manage and drive holistic business processes, agile principles, and release planning innovations across our product lines
· Introduce and drive agile principles and process optimizations across the PLM process and product teams
· Manage, innovate, and drive continuous advancement of the Product Lifecycle Management (PLM) process
· Release Program Management – Drive releases of our products. Engage with product managers and engineering throughout all phases of requirements collection, planning, and execution. Including progress on backlog refinement, development, documentation, quality assurance, successful release and GTM support
· Drive release coordination across Product Management, Engineering, Customer Care, Marketing, and other business stakeholders to ensure new releases successful GA and GTM.
· Enable business teams in advance of upcoming product releases. Partner and support these teams as they develop their individual business GTM plans.
· Communicate overall release calendar, upcoming events, and uplevel program, product, and release messaging.
· Drive release retrospectives to improve the PLM process, overall efficiencies across the process
Skills and Experiences Required:
· Strong written and verbal communications
· 5+ years’ experience managing software releases
· 3+ years’ experience in Agile software development, Agile Certification a plus
· University Degree in Computer Science or Engineering
· PMP Certification a plus
· Experience in Networking concepts or DDI a plus
· Strong knowledge of Jira, Excel, PowerPoint a plus
If you share our enthusiasm for the future of our company and are eager to contribute to our vibrant workplace, we look forward to receiving your application! Our comprehensive benefits encompass your health, financial well-being, and overall wellness, and we are committed to providing an exceptional work environment, enriching employee programs, and fostering a remarkable company culture. At our core, we champion values such as transparency, curiosity, respect, and above all, the pursuit of enjoyment.
In addition, we offer a range of appealing perks, including:
A Professional Development Budget
Dedicated Wellness Days and Wellness Week
A Lifestyle Spending Account
An Employee Recognition Program
Join us in shaping the future of our organization, where your talent and dedication can truly thrive. We invite you to apply and become a valuable member of our team!
BlueCat is an Equal Opportunity Employer that is committed to inclusion and diversity. We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities. BlueCat will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.
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The Company
What We Do
BlueCat is the Adaptive DNS™ company. Our mission is to help the world’s largest organizations thrive on network complexity, from the edge to the core. To do this, BlueCat re-imagined DNS. The result – Adaptive DNS™ – is a dynamic, open, secure, scalable, and automated resource that supports the most challenging digital transformation initiatives, like adoption of hybrid cloud and rapid application development.
