Product Operations Manager

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: 

• Career development with an international company where you can grow the career you dream of. 

• Free medical coverage for employees* via the Health Investment Plan (HIP) PPO 

• An excellent retirement savings plan with high employer contribution 

• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. 

• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.  

• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.  

The Opportunity  

This position works out of our Alameda, CA location in the Diabetes Care division where we're focused on helping people with diabetes manage their health with life-changing products that provide accurate data to drive better-informed decisions. We’re revolutionizing the way people monitor their glucose levels with our new sensing technology. 

As the Product Operations Manager you will be managing, developing, and implementing release activities and commercializing digital product launches of new and existing products. You will be working cross functionally with stakeholders to develop project plans, roadmaps, and manage any enhancements/backlogs.

What You’ll Work On 

• Acts as subject matter expert and reviews operational workflows, identifying problems and develops improvements, modifications, and enhancements.

• Maintain databases required for business operations.

• Reviews systems and applications and recommends system edits/changes as needed.

• Develops and evaluates tools and materials that enhance operating efficiency, accuracy and technical skill levels of unit staff.

• Tracks and communicates workflow and system changes to appropriate resources.

• Will assist with training and documentation needs.

• Develops and generates reports for management review.

• Notifies appropriate department mangers about issues and problems in operational workflow requiring immediate attention

• Participates as a subject matter expert in the development of written guidelines and documents problems as needed.

• Organize and establish all project related meetings (project updates, retrospectives, reviews, demos, etc)

• Report on project success criteria results and metrics

• Participate in establishing practices, templates, policies, tools and partnerships to expand and mature these capabilities for the organization

• Procure adequate resources to achieve project objectives in planned timeframes

• Understand interdependencies between technology, operations, and business needs

• Act as an internal quality control check for the project before, during and after product releases

• Manage ongoing quality control and participate in quality issue resolution

Required Qualifications 

Bachelor’s degree

7+ years of experience in a similar position within a regulated environment (i.e. government, healthcare, pharmaceutical, medical device, etc.), including experience as a Program Manager, Project Manager, and/or a corporate trainer

Demonstrated experience managing timelines and/or developing training programs

Worked in a problem-solving environment demonstrating teamwork, innovation, and excellence

Proficient in MS Office (Word, Excel, Outlook)

Strong verbal and written communications with ability to effectively communicate at multiple levels in the organization.

Preferred Qualifications 

Advanced level degree

Medical device experience

Previous experience working cross functionally within a large, matrixed organization

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