Product Operations Engineer

Posted Yesterday
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Mechelen
In-Office
Mid level
Fintech • Software • Financial Services
The Role
The Product Operations Engineer will enhance product operations at Rydoo by building scalable processes, automating workflows, and embedding AI to improve decision-making and efficiency across teams.
Summary Generated by Built In

We are Rydoo! A global fintech scaleup revolutionizing spend management to make it the easiest part of your day that makes spend management the easiest part of your day.

Spend management has been too complicated for too long. Rydoo’s app, backed with OCR technology, helps our clients save time and money with just a few clicks & photos.

We’re building a new generation of spend management software with a product-first approach that truly empowers our users.

RYDOO IN A SNAPSHOT

  • Ambitious international team (150+ Rydoo’ers and growing)
  • 33 nationalities speaking over 15 languages
  • 6 offices across 3 continents
  • Easy-to-use spend management app available on iPhone and Android
  • Supporting over 10,000+ clients and 1 million+ users worldwide
  • 4.4 employer score on Glassdoor
About the role

Shape the future of how Product operates at Rydoo — building a product organization that is faster, smarter and more automated to scale.

You will design and implement the operational backbone of the Product function: clear processes, reliable data flows, effective tooling, and thoughtful automation. This role exists to increase clarity, velocity, and scale across the Product organization.

Product Operations at Rydoo is not administrative support. It is organizational leverage. This role exists to improve how decisions are made, how priorities are set, and how work moves from idea to impact — consistently, efficiently, and at scale.

1. Product Intelligence

Turn signals into structured insight that drives decision-making.

  • Centralize and systematize customer feedback across touchpoints
  • Transform qualitative and quantitative inputs into actionable prioritization frameworks
  • Improve visibility of usage data and performance metrics
  • Establish recurring insight rituals with Product leadership
2. Workflow Automation

Systematically eliminate operational friction.

  • Map cross-functional bottlenecks impacting Product, Sales, and CS
  • Replace manual interventions with automated workflows
  • Design and implement agentic and AI-enabled operational processes
  • Increase reliability and reduce dependency on ad-hoc fixes
3. Internal Enablement Tooling

Build scalable internal systems that empower go-to-market teams.

  • Reduce engineering dependency for recurring configurations
  • Standardize backend actions and operational playbooks
  • Design internal tooling that improves responsiveness and consistency
  • Increase cross-team transparency and efficiency
4. AI Acceleration

Embed AI as a productivity multiplier within the Product organization.

  • Evaluate and implement AI tools with measurable ROI
  • Increase team output through copilots, automation, and AI-assisted workflows
  • Define best practices and governance for AI adoption
  • Drive experimentation while maintaining operational rigor

Requirements
  • 2 - 5 years of experience in Product Operations, Product Management, RevOps, or a comparable systems-focused role
  • Proven experience building scalable processes and frameworks from scratch
  • Strong analytical skills with the ability to translate data and feedback into structured insights
  • Demonstrated success driving cross-functional initiatives across Product, Engineering, Sales, and CS
  • Hands-on experience with workflow automation and operational tooling (no/low-code or API-based environments)
  • Practical exposure to AI tools and automation within a business context
  • Strong systems-thinking mindset with a bias toward scalable solutions over manual fixes
  • High ownership, proactive problem-solving ability, and comfort operating in ambiguity

The ideal profile we are looking for:

  • Identifies high-leverage opportunities independently
  • Challenges inefficient legacy processes
  • Designs systems, not patches
  • Operates comfortably in ambiguity
  • Defines new standards rather than following them
  • Thinks in terms of scale, automation, and long-term architecture

This is a builder role, not a maintenance role. You will help define what Product Operations becomes at Rydoo - structurally, strategically, and culturally.

At Rydoo, we believe it’s our people who make us successful. You are encouraged to apply even if your experience doesn’t entirely match the job description. We welcome diverse perspectives and people with a can-do attitude, who think rigorously and aren’t afraid to challenge the status quo.


Benefits

Next to our amazing team, informal & international company culture and our mission to become the N1 spend management tool in Europe, we offer some nice benefits that make working at Rydoo even more fun:

  • A competitive package, including salary and benefits
  • Meal vouchers of €8 per day
  • €1000 / year learning and development budget
  • Upskilling through training and coaching programs
  • Rydoo Hybrid Work Policy: flexibility to work from home while also fostering team collaboration in our Mechelen hub 1x a week.
  • #RydooOnTour: our international mobility program that gives employees the possibility to temporarily relocate to one of the countries we have a Rydoo office.
  • Professional freedom and a flexible work environment
  • Regular company and team events
  • Wonderful international team with more than 33 different nationalities
  • Spectacular onboarding program for all new Rydooer’s
Check us out

LinkedIn: https://www.linkedin.com/company/rydoo

Glassdoor: http://bit.ly/2UujjWJ

Instagram: https://www.instagram.com/rydoo/

Join Rydoo and leave your mark on the future of Expense Management – Ready to join?

Top Skills

Ai Tools
Api-Based Environments
No-Code
Ocr Technology
Workflow Automation
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The Company
HQ: Mechelen
160 Employees
Year Founded: 2011

What We Do

Rydoo is an intuitive Expense Management platform that helps your company — and your employees — become more efficient and productive by streamlining the process of managing expenses.

With Rydoo, your employees can submit and track all their expenses in real-time through our mobile app whilst financial teams keep track of what they are spending, ensuring everything complies with current legislation.

We want to help you empower your team by giving them the easiest and smoothest solution to handle their expenses whenever they need to and wherever they are.

Less admin. More impact. It’s that simple.

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