In this role, you will:
- Define, develop, and own a consistent messaging program for the JumpCloud platform, ensuring alignment across all internal and external communications.
- Work alongside key writers in the organization including content marketing, campaigns, and creative services.
- Guide our voice and tone team from implementation to monitoring and reporting.
- Collaborate with product management, sales, customer success, and other marketing teams to gather insights and ensure messaging accurately reflects product capabilities and market needs.
- Lead the creation of core messaging documents, including positioning statements, value propositions, and competitive differentiation, for various target audiences.
- Establish processes for ongoing messaging updates and feedback, incorporating new features, market trends, and competitive intelligence.
- Enable cross-functional teams with the necessary messaging tools and training to effectively communicate the JumpCloud platform's value.
You have:
- 3-5+ years of solutions marketing or product marketing experience experience in a B2B SaaS company.
- Exceptional written english that can demonstrate a distinct perspective, driving not only attention but action.
- Proven success across all aspects of a product messaging launch, from developing the go-to-market strategy, to the coordination and execution of a launch, and supporting the field enablement efforts that extend beyond a successful launch
- Track record of creating product and/or solutions-specific messaging and content
- Ability to manage multiple priorities in a dynamic scale up environment
- Proven leader with the ability to influence stakeholders across multiple teams
- Ability to enable field teams with a deep understanding of the market and develop effective competitive positioning
Bonus points if you have experience with any of the following:
- Identity and directory services
- Assess management and cyber security offerings
- Device management and security experience
- Working with technical alliance partners
- Working with channel partners, MSPs, MSSPs, VARs, and Global Distributors
JumpCloud Compensation & Benefits Highlights
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Healthcare Strength — Health coverage starts day one in the U.S., includes dental/vision and mental-health support, and offers an HSA option with employer contributions. Expanded medical travel coverage, abortion travel benefits in the U.S., an EAP, and a Calm subscription further strengthen healthcare support.
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Leave & Time Off Breadth — Flexible or “unlimited” PTO, paid holidays and sick days, and generous parental and family medical leave are highlighted across materials. Remote-first norms and wellness programs are also documented.
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Retirement Support — A U.S. 401(k) plan with a company match (50% up to 6% of pay) is offered alongside life and disability insurance. Access to a personal financial consultant and country-specific pension programs are also noted.
JumpCloud Insights
What We Do
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, ClassPass, Uplight and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we're looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever. We live by our core values which are: Build Connections Think Big 1% Better Every Day
Why Work With Us
We offer an incredible opportunity to see your impact. Each team member gets an up close personal view and education into building a fast growing startup. We are transparent about what we are doing, how we are doing it, and the decisions that we are making. There is opportunity to progress and flexibility to find unique approaches to our business
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JumpCloud Offices
Remote Workspace
Employees work remotely.
JumpCloud is committed to being remote-first across the world. We have team members in most U.S. states and in 14 countries.









