About Invisible
Invisible is the operations innovation company transforming how companies are built and run.
We’re a tech-enabled services company providing AI-enabled solutions to our clients. Invisible partners with leading model providers like OpenAI and Cohere to help train the most advanced language models. These partnerships with AI firms provide early access to best-practice AI research and LLMs, enabling efficient automation and optimization of complex processes. We also partner with Fortune 500 companies to automate tasks such as menu management for DoorDash and claims processing for American Family Insurance, significantly improving quality while reducing cost and time to completion.
Customers choose us for our curated pool of on-demand global experts; our flexible orchestration platform that seamlessly blends advanced technology with elite talent; and our outcomes-based pricing. Invisible has 10x’d our revenue in the last two years, is highly profitable, and was recently ranked #3 in Artificial Intelligence on Inc. 5000’s annual list of fastest-growing private companies in America.
Invisible has experienced exponential growth, quadrupling in size year over year for the past three years. At the beginning of 2024, we surpassed an Annualized Revenue Run Rate of $100 million and continue to grow at speed. We operate as a profitable business and own a majority of the company, going against the grain in the venture-backed AI space. We look for like-minded individuals to join us as we aim to grow into the largest services firm in the world that bridges the gap between AI and enterprise success.
About The Role
Reporting to the VP of Growth, you’ll collaborate closely with teams across Content, Brand, Communications, and Product to drive feature launches, user engagement, and market positioning. You’ll own the strategy and execution of user-facing communications and campaigns, ensuring our technology is accessible to a broad audience. You’ll be close to the customer and blend customer understanding with knowledge of the product roadmap and our Operations team to tell a comprehensive story of Invisible’s offerings. This role offers the opportunity to impact the growth trajectory of a fast-paced, mission-driven company and develop as a marketing leader in AI technology.
What You’ll Do
- Collaborate with product and operations to understand our AI Training offerings, why Invisible has won with major model providers, and iteratively position our offering in a rapidly changing space.
- Develop and implement product launch strategies that resonate with our target audience, driving engagement and adoption.
- Lead market research and keep a pulse on evolving customer needs, updating our messaging frameworks, positioning, and ICPs as the market evolves.
- Collaborate cross-functionally with content, growth, sales, sales enablement, community and more to position Invisible as a leader in AI Training.
- Lead targeted marketing campaigns to promote specific use cases, like evaluations, supervised fine-tuning, RLHF, and safety training.
What We Need
- You have 7+ years of experience in a high-growth tech environment, and are comfortable creating order out of chaos. . Experience in AI marketing is a major plus.
- You love spending time with customers, and are highly data driven across both qualitative and quantitative sources. You are as comfortable spinning up a customer interview guide as you are a TAM model.
- You are excited to piece together the narrative of how our product and services team work together to meet customer needs. Experience marketing tech-enabled services as opposed to SaaS is also a major plus.
- You have an ownership mentality with a strong drive to thrive in a fast-paced, 0-to-1 environment.
- You have experience with product launches, including end-to-end channel reporting to understand the success, or learnings, from each launch.
What’s In It For You
We believe in recognizing exceptional work with exceptional benefits. That’s why we empower our Partners to work remotely around the world on a schedule that suits their lifestyle. Our Partner Pay Model is fully transparent and designed for co-ownership, recognizing that professionals have unique needs. We balance profitability and growth by reinvesting annual profits to fuel expansion and fairly compensate our Partners. Over 65% ownership is in the hands of our Partners, and we’re committed to buying back Partner shares every year according to our formal liquidity plan. This ensures liquidity for those who choose to sell their stake in the company.
Compensation:
- Base: $150,000
- Base + Bonus Target: $185,000
- This role is eligible to participate in Invisible’s equity plan.
Country Hiring Guidelines:
Invisible hires new team members in countries around the world. All our roles are remote,. However, some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process.
Accessibility Statement:
We’re committed to providing reasonable accommodations for individuals with disabilities. If you need assistance or accommodation due to a disability, please contact our Talent Acquisition team during the recruitment process at [email protected].
Equal Opportunity Statement:
We’re an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status, or any other basis protected by law.
Due to a high volume of candidates, Invisible may use automated decision-maker technologies to filter candidates based on response to our application questions and other provided information. Our use of automated decision-making enables us to be efficient by providing a manageable list of possible candidates that meet our mandatory hiring criteria. If you object to our use of automated decision-making please contact us.
Top Skills
What We Do
Invisible is the operations innovation company transforming how companies are built and run. Our tech-enabled service harnesses our proprietary process orchestration platform, which seamlessly integrates AI and automation with a worldwide network of more than 5,000 experts. This fusion delivers new capabilities and removes barriers to execution for clients, unlocking unprecedented efficiency, scale, and growth opportunities.
As the go-to training partner for the world’s leading AI firms such as OpenAI, Amazon, Google, Microsoft, and Cohere, we play a pivotal role in enabling enterprises to build, deploy, and leverage cutting-edge AI solutions.
By combining this deep expertise in artificial intelligence with human intelligence, we're able to deliver intelligent operations to enterprises through a fully managed service. With a focus on transforming processes to be smarter and more efficient, we solve complex process challenges that deliver powerful results for the likes of DoorDash and Walmart.
This deep enterprise process expertise, close ties with world-leading AI firms, and the only end-to-end platform blending advanced technology with an elite global workforce sets us apart from BPO’s, RPA providers, consultancies, and AI Training firms, enabling us to deliver powerful results at speed for our clients.
Why Work With Us
We're recognized as Inc. 5000's #3 Fastest Growing AI Company in 2024, and in the top 3% among America's fastest-growing private companies.
As a fully remote company, we hire talent across the world who are natural problem solvers, innovators, and visionaries. With our unique ownership model, we empower our people to craft their legacies.
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