Product Marketing & Enablement Intern

Product Marketing & Enablement Intern

At Fullbay, our mission is simple — to create safer roads for our families and yours. As leaders in the heavy-duty repair industry, we power shops with technology that helps them run smarter and more efficiently. As an AI-First company, we invite artificial intelligence to eliminate friction, spark innovation, and drive efficiencies in every conversation— for our teams and our customers. Fullbay is the number one cloud-based shop management software for commercial repair shops and is growing fast. This is an exciting opportunity to join a high-performing team and help shape the next phase of growth for the company.

The Marketing & Enablement Intern at Fullbay will assist in the execution of customer-facing content, sales collateral, training materials, and internal communications. This role sits at the intersection of two fast-moving functions, providing hands-on exposure to how enablement and marketing content comes to life – from first draft to final, polished deliverable.

The Right Wrench for the Job

In a heavy-duty shop, the apprentice who stands out isn't the one waiting to be handed a task — it's the one who pays attention, picks up the process fast, and finds ways to make the work cleaner and easier for everyone in the bay. That's the mindset this internship is built for.

You're the right fit if you're a strong writer who takes direction well, sweats the details, and gets genuinely curious about how content actually gets used — not just how it looks. If you've already started experimenting with AI tools on your own and seen what they can do for your output, even better.

This isn't the role for someone looking to set strategy or own a big initiative on day one. If you need a lot of ambiguity and autonomy to feel engaged — this isn't your shop. But if you want real exposure to how a fast-growing SaaS company brings marketing and enablement content to life, and you're ready to roll up your sleeves and make a real contribution from week one — we'd like to talk.

Primary Duties & Responsibilities:

• Build and format one-pagers, battlecards, and other sales and customer-facing collateral from provided source material
• Support the creation and upkeep of training and enablement materials used across Sales and Customer Success
• Combine and repurpose existing content into new formats (e.g., turning a training deck into a one-pager, or a webinar into social snippets)
• Organize, tag, and maintain resources within shared content libraries
• Support administrative communications, including internal announcements and content calendars
• Use Claude and other AI tools to accelerate drafting, formatting, and content organization work
• Assist with content management tasks, ensuring materials are current, accurately labeled, and easy to find
• Adhere to all confidentiality and compliance regulations. 
• Perform other duties as assigned.

Minimum Education & Work Experience:

• Pursuing a B.S. in Marketing, Communications, Business, or related field. Previous experience designing and creating content (slides, documents, PDFs, video editing, etc), including academic or project-based exposure, is preferred.

Key Skills and Qualifications:

• Strong written communication skills and attention to detail
• Comfortable executing against direction; not expected to set strategy
• Interest in and comfort with AI tools, or eagerness to learn (Claude experience a plus)
• Organized, reliable, and able to manage multiple small deliverables at once
• Familiarity with Salesforce a plus, but not required

Physical Demands and Work Environment:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions

• Regularly required to sit at a desk in front of a computer and use hands to finger, handle, or feel objects, tools, or controls (including a computer keyboard and operating a telephone), lift and/or move up to 10 pounds. 
• Frequently requires the use of hands and arms for reaching, as well as the ability to walk and communicate effectively through speaking and listening.
• Specific vision abilities required by this position include close vision, color vision, and the ability to adjust focus.   
• Noise level in the work environment is usually moderate.
• Type on a computer keyboard and look at a computer monitor, and operate a cell phone or a computer-based phone.