Jobs at Fullbay

The Director of Revenue Operations leads the optimization of processes across marketing, sales, and customer success to drive revenue growth. Responsibilities include implementing systems, ensuring team alignment, enhancing performance through automation, and providing insights for decision-making.

The SMB Account Executive manages the full sales cycle for small shop accounts, driving revenue growth through strategic pipeline management and consultative selling. Responsibilities include prospecting, executing customer acquisition plans, and leveraging ROI tools to provide solutions while meeting monthly quotas.

Design, develop, and execute manual and automated tests; create test plans; maintain automation; track and resolve defects; validate releases and production; perform API and data validation; support test environments; collaborate with Product and Development; and grow technical QA and automation skills through mentorship.

Build and run Fullbay's account-based outbound marketing: define target accounts, design multi-channel campaigns (email, LinkedIn, direct mail, phone), coordinate field event blitzes and partner plays, activate content and data assets, align with Sales/RevOps, measure pipeline attribution, and use AI tools to scale personalization and workflows.

Drive net-new pipeline via high-volume outbound (cold calls, email, social) into mid-market and enterprise heavy-duty repair shops. Book qualified meetings, hit activity and SQL targets, research and personalize outreach, manage cadences in Salesforce, qualify leads for AEs, iterate on talk tracks, and continuously improve via coaching and data.

Lead individual contributor responsible for qualifying inbound leads, scheduling demos, managing follow-up in Salesforce, and maintaining outreach cadences. Serves as a player-coach: mentors peers, supports onboarding, monitors SLA adherence, co-leads team huddles, and partners with RevOps and AEs to ensure pipeline consistency and handoffs. Targets include daily dials and monthly qualified demos while refining playbooks and modeling best practices.

Handle high volume inbound customer calls, troubleshoot account issues, generate sales leads, meet sales and call quotas, document interactions, resolve complaints, and maintain high customer satisfaction following company procedures.