Jobs at Fullbay

Handle high volume inbound customer calls, troubleshoot account issues, generate sales leads, meet sales and call quotas, document interactions, resolve complaints, and maintain high customer satisfaction following company procedures.

The Principal Software Engineer leads innovation and technical direction for Fullbay's SaaS platform, focusing on scalable systems, mentoring, and cross-organizational impact, while improving software development practices.

Own and optimize the end-to-end payments lifecycle (onboarding, activation, processing, expansion). Design cross-functional workflows, identify root causes of operational issues, coordinate with Product/Engineering/Revenue and partners like Stripe, and drive durable fixes. Monitor operational metrics (time-to-activation, declines, failure trends), enable revenue teams, and continuously improve payments reliability and scalability.

The Director of Revenue Operations leads the optimization of processes across marketing, sales, and customer success to drive revenue growth. Responsibilities include implementing systems, ensuring team alignment, enhancing performance through automation, and providing insights for decision-making.

The Senior Financial Analyst will support budgeting and forecasting, develop financial models, analyze financial data, and collaborate with cross-functional teams to drive business decisions.

The SMB Account Executive manages the full sales cycle for small shop accounts, driving revenue growth through strategic pipeline management and consultative selling. Responsibilities include prospecting, executing customer acquisition plans, and leveraging ROI tools to provide solutions while meeting monthly quotas.

The Software Engineer I will design, code, and test software functions, develop solutions, and write efficient, high-quality code with supervision.

The Enterprise Outbound Business Development Representative conducts strategic prospecting, engages high-value accounts, and schedules demos with decision-makers using various tools and techniques.

The Outbound Business Development Representative II is responsible for high-volume outbound prospecting, qualifies leads, and manages strategic accounts to drive sales opportunities, working closely with Account Executives and utilizing various outreach tools.

The RevOps Coordinator manages promotional codes, maintains pricebook accuracy, oversees data integrity in sales operations, and improves processes to support revenue efficiency.

The Observability & Operations Engineer designs observability strategies, implements monitoring and AI tools, and manages incident lifecycles while enhancing cloud operations and developer platforms.

The Outbound Business Development Representative is responsible for proactive prospecting, qualifying leads, and scheduling product demos to achieve sales targets while maintaining communication with Account Executives.

The Lifecycle Marketing Manager will design, execute, and optimize email campaigns in Marketo to drive engagement, conversion, and re-engagement strategies. Responsibilities include managing campaigns, collaborating cross-functionally, analyzing data for performance improvement, and leveraging AI for enhanced marketing efficiency.