Jobs at Fullbay

Lead Fullbay Payments product strategy and roadmap, owning KPIs like payment volume, activation, attach rate, and monetization. Translate strategy into requirements and outcomes, manage integrations with partners (e.g., Stripe), reduce workflow friction across AR/AP, and collaborate cross-functionally with engineering, sales, and operations. Support go-to-market, conduct discovery and user research, prioritize work that moves KPIs, and enable adoption of payment methods and adjacent fintech products.

Support design, develop, and maintain automated tests for web, API, and mobile apps. Execute manual and automated testing, validate APIs, document defects and results, participate in CI/CD test workflows, and review AI-generated code under guidance.

Drive net-new pipeline via high-volume outbound (cold calls, email, social) into mid-market and enterprise heavy-duty repair shops. Book qualified meetings, hit activity and SQL targets, research and personalize outreach, manage cadences in Salesforce, qualify leads for AEs, iterate on talk tracks, and continuously improve via coaching and data.

Lead individual contributor responsible for qualifying inbound leads, scheduling demos, managing follow-up in Salesforce, and maintaining outreach cadences. Serves as a player-coach: mentors peers, supports onboarding, monitors SLA adherence, co-leads team huddles, and partners with RevOps and AEs to ensure pipeline consistency and handoffs. Targets include daily dials and monthly qualified demos while refining playbooks and modeling best practices.

Own day-to-day execution and optimization of paid media campaigns across search, social, and emerging channels. Manage budgets, develop strategies, run A/B tests and CRO, track KPIs tied to MQLs and revenue, launch new campaigns, and collaborate with cross-functional teams to drive qualified pipeline for a B2B SaaS product.

Lead architecture and delivery of scalable, distributed SaaS systems, drive cross-organizational technical standards, prototype new technologies, ensure production excellence, mentor engineers, and influence strategic engineering decisions.

Build and run Fullbay's account-based outbound marketing: define target accounts, design multi-channel campaigns (email, LinkedIn, direct mail, phone), coordinate field event blitzes and partner plays, activate content and data assets, align with Sales/RevOps, measure pipeline attribution, and use AI tools to scale personalization and workflows.

Manage a pooled portfolio of small-to-mid customers to drive adoption and retention. Monitor health signals, execute targeted outreach and re-engagement strategies, run virtual group engagements, design lifecycle campaigns, document interactions in CRM/CS tools, escalate complex issues, and provide consultative support to improve customer outcomes and reduce churn.