Higher education is in the middle of a staffing crisis. Enrollment teams are smaller than ever, budgets are flat, and students expect instant, personalized communication. Element451 is solving this with AI agents that can recruit, advise, and support students 24/7 — across chat, SMS, voice, and search.
We're looking for a Product Manager to own our most complex and valuable agent surface area:
Bolt Agents: Proactive, omnichannel student support agents
Bolt Copilot: A powerful agent for staff using the platform to get work done
These features represent the backbone of our agentic platform, and our vision for them is vast. You will turn that vision into reality, reporting directly to the CPO. You will iterate, innovate, and drive adoption, rapidly evolving our product to stay ahead of the market.
If you live and breathe agentic AI and want to apply it to a problem that actually matters, this is the role for you.
Who You AreYou've built conversational AI products. Not just managed them — built them. You understand context management, tool use, orchestration, guardrails, and evaluation. You've shipped agents to productions and learned hard lessons about what makes them good.
You're a builder. You prototype with LLMs, you test your own product obsessively, and you have strong opinions formed by doing the work, not just reading about it. AI agents are your thing — you follow model releases, agent frameworks, and the MCP ecosystem because you can't help it.
You're customer-obsessed. You get energy from talking to users, watching session replays, reading support tickets. You translate messy real-world feedback into clear product direction.
You communicate clearly. You write well, present confidently, and can align engineering, design, sales, and executive leadership around a shared vision.
Nice-to-HaveExperience in EdTech or higher education
Product Management experience – if you build agents but have never acted as a PM, we still want to hear from you.
Vertical SaaS background where domain expertise is a differentiator
CRM or student engagement platform experience
We're the AI student experience platform for higher education. Hundreds of colleges and universities use us to recruit, admit, enroll, and retain students.
The product team is small, high-leverage, and moves fast. You'll work directly with the CPO, engineering leads, and cross-functional partners. No layers, no politics — just good product work on a problem that matters.
We’re driven by our values!Impactful, not Immediate – We prioritize meaningful, long-term outcomes.
Progress before Perfection – We take action and learn as we go.
Learners before Masters – Curiosity and humility fuel our growth.
Together, not Alone – Collaboration is our superpower.
Customer Success, not Support – We’re partners in our clients’ outcomes.
20 PTO days + 10 company holidays
Comprehensive health, dental, and vision coverage
401(k) with 4% employer match
Modern tech + opportunity to work with AI-driven tools
Fast-moving, mission-driven culture
High-impact work that improves access to higher education
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What We Do
Element451 is an advanced student engagement CRM, providing higher ed institutions with a competitive admissions advantage from recruitment to enrollment through the use of AI, student behavior data, and modern marketing automation. The Element451 CRM leverages millions of behavior-based data insights to reach prospective students where they are -- both in their journey and in their preferred channel. Supporting these insights is a full complement of marketing best practices and AI-driven automation to ensure the right message reaches the right student at the right time. All of the data, analytics and insights are available to the entire admissions team through an intuitive dashboard, simplifying and streamlining reporting and engagement intelligence throughout the entire recruitment and enrollment process
