In this role you will be responsible for a critical vertical of the consumer facing technical product. You will be responsible for defining, building and executing the consumer strategy for your vertical. Specifically, you will come up with innovative product features to increase revenue as well as improve customer experience for Hertz owned and operated digital properties. You will also assist in identifying and evaluating new opportunities. This is a high-impact role and will require the ability to work cross-functionally across multiple teams including engineering, finance, marketing, and operations.
What You'll Do:
- You will set the product vision, identify opportunities, and build customer-facing products that raise the bar for customer experience.
- You will own the roadmap for the product and guide engineering teams towards delivering the roadmap.
- You will collaborate with internal stakeholders across UX, data science, BI, engineering, finance, legal, marketing, and operations.
- You will also be expected to elevate the quality of data instrumentation and analytics across the product line including customer analytics and system performance (e.g. latency, up time).
- You will be required to monitor emerging business and technology trends, build corresponding strategies, get buy in with senior execs (VP, C-level) and drive adoption.
What We're Looking For:
- Bachelor's degree in engineering, science, applied math, data science, operation research or related field required, MBA or master’s degree preferred
- 4+ years of technical product experience, leading the end-to-end product lifecycle required
- Experience owning/driving roadmap strategy, prioritisation and making complex trade-offs.
- Demonstrated success building buy-in for an innovative and bold vision.?
- Experience contributing to engineering discussions around technology decisions and strategy related to a product.
- Ability to understand, discuss, and challenge architectural concepts, tradeoffs, and new opportunities with technical team members.
- Experience working in agile environments and running/participating in scrum teams.
- Experience with product delivery. Balancing business and technical tradeoffs for a product
- Leveraging analytical skills and ability to dive deep to develop a nuanced understanding of product/customers and creating effective strategies.
- Ability to deal with ambiguity and make high quality/high impact decisions in the absence of data and figure out how to gather data (through experiments, tests, etc) to support decisions.
- Ability to influence (without authority) cross-functional teams to deliver products.
- Experience effectively influencing senior leaders (VP, C-level)
- Experience applying AI/ML technologies (e.g., generative AI, automation, or machine learning models) to build product features, improve customer experience, or drive operational efficiency
What You’ll Get:
- Annual Leave: 25 days plus bank holidays (after your 5th anniversary, increases to 28 days, after your 10th anniversary, increases to 30 days)
- Pension: Matched up to 8%
- Eyecare vouchers
- Flexible Working Opportunities
- Work from anywhere Opportunities
- Gift Vouchers for expectant parents
- Death in Service Payment
- Referral scheme
- Long Service Award
- Discounts: IHG Staff Discount, Discounted Gym Memberships, KIA Affinity Hertz Staff Discount, Perks at Work
- 40% off any standard Hertz Rental in a Corporate country
- Employee Assistance Programme for employees and family
- Training & Development Opportunity – Apprenticeship Scheme
Skills Required
- Bachelor's degree in engineering, science, applied math, data science, operations research or related field
- MBA or Master's degree
- 4+ years of technical product experience leading end-to-end product lifecycle
- Experience owning/driving roadmap strategy, prioritisation and making complex trade-offs
- Experience contributing to engineering discussions and understanding architectural tradeoffs
- Experience working in agile environments and participating in scrum teams
- Experience with product delivery and balancing business and technical tradeoffs
- Analytical skills and ability to dive deep into product and customer data
- Ability to influence cross-functional teams and senior leaders (VP, C-level) without authority
- Experience applying AI/ML technologies (generative AI, automation, or machine learning models) to product features or operations
What We Do
Hertz. We're here to get you there. The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. Product and service initiatives such as Hertz Gold Plus Rewards®, Carfirmations, Mobile Wi-Fi and unique vehicles offered through the Adrenaline, Dream, Green and Prestige Collections set Hertz apart from the competition. Additionally, The Hertz Corporation owns the vehicle leasing and fleet management leader Donlen Corporation, operates the Firefly vehicle rental brand and Hertz 24/7 car sharing business in international markets and sells vehicles through Hertz Car Sales.
