Product Manager

Posted 21 Days Ago
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San Francisco, CA, USA
In-Office
Senior level
Artificial Intelligence • eCommerce • Payments • Analytics
The Role
Lead discovery-to-launch product work for PrimerOS to make school operations scalable and more efficient. Partner with engineering, operations, and educators, run on-campus research and time studies, prioritize problems, design solutions (including AI), and drive adoption to reduce teacher administrative burden and improve campus decision-making.
Summary Generated by Built In

About Primer

Primer is a growing network of K–8 schools restoring the timeless foundations of American education. Inspired by the original teaching primers that shaped a nation of readers, thinkers, and builders, our schools begin with what has always worked, and build for what lies ahead. Close-knit learning environments. Skilled educators. A culture that takes kids seriously as learners and leaders.

Primers shaped the first 200 years of American children. Primer will ready them for the next.

Role Overview

We're looking for a Product Manager to help build PrimerOS — the software, AI, and data layer that powers how Primer operates.

As Primer grows, our biggest challenge is operating many more excellent schools without scaling people and bureaucracy alongside them. That efficiency is what keeps Primer affordable for every family. This role is about turning the messy, magical reality of schools into systems that make Primer more consistent, more scalable, and more human. Every minute we give back to a teacher is a minute spent with kids.

This role is based in our San Francisco office, working closely with product, engineering, operations, andAcademics, teams — and spending time inside our schools with teachers , understanding how they actually work.

You’ll join a small, high-ownership team that works close to students, families, educators, and operators. We value clear thinking, honest feedback, strong craft, and a bias toward action.

You’ll work closely with design, engineering, and school operators to solve problems that have never been solved before. The goal is to build simple, intuitive, and joyful experiences for all our users and scale our products for our next phase of growth.


What You'll Do

Primer faces some of the hardest (and most exciting!) problems in education. You'll take the daily reality of running schools and turn it into simple, useful products. That might mean building systems that help teams understand campus health, surface issues before they escalate, reduce administrative work for educators, or help operators make better decisions across a growing network.

You'll own projects from early discovery through launch — spending time with campus leaders, market teams, educators, and central operators to understand where work breaks down, then partnering with engineering to build those tools. Expect to run time studies on campus and obsess over the 30 seconds tech can hand back to a teacher.

Your job is to answer questions like:

  • How do we operate 10x more schools with only 2x the operational headcount?

  • How do we know when a campus needs support before it becomes obvious?

  • How can AI reduce repetitive work while strengthening human judgment?

  • How do we make school operations feel lighter, clearer, and more consistent for the people doing the work?

As one of the early product leaders at Primer, you'll help set the standards for how we build products, how we use AI, and how software changes the way our schools operate.


What We're Looking For
  • 5+ years of product management experience.

  • Experience building products for complex, physical workflows

  • Strong product taste.

  • Comfort working in messy, real-world environments. You like sitting with operators, watching how work actually happens, and finding the hidden bottlenecks.

  • Analytical enough to reason from data, practical enough to know when the truth is in the field.

  • Ability to own projects end to end — from problem discovery and strategy to specs, launch, adoption, and iteration.

  • Clear writing and structured thinking.

  • Excited to work on-site in San Francisco.

Something Extra: We value diverse backgrounds — whether in education, healthcare, logistics, marketplaces, compliance, field operations, or something entirely different. Anything that taught you how complex human systems really work.

Why Join Primer

We're building something really hard — a new school system. The product challenges are incredibly varied and you'll use every skill in your toolkit. Watch our CEO Ryan talk about the inspiration, the challenges, and the impact we're having: YouTube Interview

 

As a fast-growing startup, we offer salary commensurate with experience, plus significant equity and comprehensive benefits including 100% health insurance, life insurance, and daily lunch.

Primer is a mission-first company. We believe our mission is the highest-leverage way we can create positive change. In service of that, we keep work centered on mission execution and avoid social or political activism at work that’s unrelated to the mission. If that energizes you, we’d love to see you apply.

Skills Required

  • 5+ years of product management experience
  • Experience building products for complex, physical workflows
  • Strong product taste
  • Comfort working in messy, real-world environments and conducting on-site research
  • Analytical ability to reason from data and practical judgment from field observation
  • Ability to own projects end-to-end: discovery, specs, launch, adoption, iteration
  • Clear writing and structured thinking
  • Excited to work on-site in San Francisco
  • Backgrounds in education, healthcare, logistics, marketplaces, compliance, or field operations (valued)
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The Company
HQ: London
104 Employees
Year Founded: 2019

What We Do

Primer provides a unified infrastructure for global payments and commerce, aiming to unify the payments ecosystem and accelerate human understanding by turning data into actionable intelligence.

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