ABOUT THIS POSITION
Waystar is seeking a Product Manager to join the team. Reporting to the Vice President, Product Strategy, you will be responsible for leading the future of Iodine’s product lines, both in the details of how we build products, and by providing input on what investments we should make in the future. You’ll work with our clients, end-users, and representatives from across Waystar to gather the info you need to build innovative software and help grow Waystar's footprint in the healthcare industry.WHAT YOU'LL DO
Communicate with the leadership team to understand company goals and strategy to create new solutions and evolve existing products that ensure marketing leading position.
Define product vision and strategy aligned with company objectives and customer needs.
Gather, prioritize, and write detailed requirements from clients, internal stakeholders, and market research.
Partner with engineering, product design, and clinical SMEs to deliver high-quality, high-impact, and timely releases using Agile methodology.
Use data and customer feedback to inform decisions and iterate quickly.
Coordinate with Product Marketing to support go-to-market activities: pricing, positioning, training, and collateral development.
Monitor key KPIs (e.g., adoption, impact on revenue, efficiency) to measure success and identify areas of improvement.
Serve as a thought leader both internally and externally—evangelizing Waystar's product vision in client meetings and industry events.
WHAT YOU'LL NEED
MBA or advanced degree in healthcare, business, or computer science preferred. Bachelor's degree in relevant field required,
3-5 years’ Product management experience in the healthcare or healthcare technology industry
Strong understanding of the U.S. healthcare system, particularly hospital revenue cycle, CDI, coding, or quality reporting.
Experience in building software solutions that leverage machine learning, natural language processing, and AI.
Highly analytical; comfortable working with data scientists and engineers.
Technical background is highly recommended
Ability to connect dots, innovative mindset are highly desirable
Excellent communication and stakeholder management skills.
Experience with the software development lifecycle, such as user stories, product requirements, and backlog grooming
Experience constructing a business case for product initiatives
Previous work with clinical decision support, autonomous coding, or CAC tools.
Knowledge of HL7, FHIR, and healthcare interoperability.
Familiarity with Epic, Cerner, or other major EHRs.
Ability to travel up to 10% as necessary
ABOUT WAYSTAR
Through a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.
Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.
Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit waystar.com or follow @Waystar on Twitter.
WAYSTAR PERKS
- Competitive total rewards (base salary + bonus, if applicable)
- Customizable benefits package (3 medical plans with Health Saving Account company match)
- We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays
- Paid parental leave (including maternity + paternity leave)
- Education assistance opportunities and free LinkedIn Learning access
- Free mental health and family planning programs, including adoption assistance and fertility support
- 401(K) program with company match
- Pet insurance
- Employee resource groups
Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
Skills Required
- 3-5 years' Product management experience in the healthcare or healthcare technology industry
- Bachelor's degree in relevant field
- Strong understanding of the U.S. healthcare system
- Experience in building software solutions that leverage machine learning, natural language processing, and AI
- Excellent communication and stakeholder management skills
- Previous work with clinical decision support, autonomous coding, or CAC tools
Waystar Compensation & Benefits Highlights
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Healthcare Strength — Company materials describe multiple medical plan options with HSA contributions and access to mental‑health resources; dental and vision coverage are included.
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Leave & Time Off Breadth — Offerings include generous PTO, paid holidays, volunteer time off, and paid parental leave for maternity, paternity, and adoption.
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Retirement Support — A 401(k) plan with company matching is available and highlighted across public benefit descriptions.
Waystar Insights
What We Do
Waystar harnesses the power of agentic AI, generative AI, and advanced automation to drive meaningful outcomes so providers reach peak financial performance and patients receive care with confidence. The Waystar platform is used by more than 1 million providers and supports over 60% of the U.S. patient population - and integrates with all major HIS and practice management systems. The financial and administrative challenges facing healthcare providers are daunting. Waystar’s technology platform simplifies and unifies healthcare payments across the revenue cycle. We empower healthcare organizations to automate manual work, gain insight into processes and performance, and ultimately collect more revenue. At Waystar, we know there’s a better, more efficient way forward. Let’s climb the mountain ahead of us to reach new heights in healthcare.
Why Work With Us
Our Waystar values serve as a compass to center our decisions, inspire action, and promote outstanding performance. We are dedicated to providing a diverse, inclusive workplace and fostering a shared sense of belonging.
Waystar Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
